Buying a new car is different than buying a used car because when you buy a new car you have the reassurance of knowing that the car doesn’t have a past. Although buying a used car may cost less, you don’t always know what you are going to get. There isn’t always proof of how the car was maintained, if the car had recurring problems or if it was involved in any accidents.
CARFAX is a provider of used car history reports. With a vehicle identification number they can generate a report on each specific car’s history. This helps the consumer identify which used car to buy. The cost of the report is typically free; however some websites charge approximately $35.00 for a report.
Within each report, there contains information pertaining to the car’s past. The document includes the car’s history related to any flood damage or accident losses, service records, odometer reading’s and the number of previous owners. CARFAX offers a buyback guarantee for customers who received generated reports to buy a car which was missing crucial information.
The complaints online displayed that the customers who used an incomplete CARFAX report to make a final choice felt duped. There was information about the car that was missing and this information was indeed negative.
The main issue is that each car’s history is not always reported to the correct agencies for documentation. Solely using the CARFAX report to make a car used purchase may not be wise, you must be aware that there may be information missing, and seeking an additional source of information of the cars past should be considered.
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