CarCane.com is the online home of Car Cane, a new product designed for people with injuries or disabilities who would benefit from having some additional assistance when getting out of their car.
How Does It Work?
According to CarCane.com, many people understand what it’s like to struggle when you get in and out of their car. Knee or back pain can make it difficult, and many people have to resort to pushing off with their arm when they are trying to stand, or they will have to ask someone for help.
The Car Cane has been designed to help these people be able to quickly get in and out of their car with the support they need. This Car Cane is a portable handle which hooks quickly into the door latches of your car. All you have to do is open your car door and snap the handle into the door latch, where it hooks into place and will not move.
This product is made out of forged aluminum and can hold up to 350 lbs, though the nonslip grip makes the handle comfortable to hold. In addition it has a built in flashlight, so people getting out of their car in the nighttime will be able to see where to place their feet.
Finally, once you are done getting in and out of your car, the Car Cane can easily be detached and stored in your glovebox or in your door. The website also says that this product will work for any car, from a large scale SUV to smaller compact cars.
A single Car Cane is priced at $19.95 plus a $4.95 charge for Processing and Handling, and there is currently a promotional deal in action which states that customers who would like a second Car Cane can choose to get one for just a second Processing and Handling charge of $6.95, for a total of $31.85.
In addition, sales tax will be applied to all orders made from CA, NY, NJ, and NV, and a $10.00 shipping charge will be added to orders from AK, HI, and Puerto Rico.
This website does say that they provide their customers with the ability to receive their money back within 30 days of the date of purchase, less the cost of Processing and Handling. However, they do ask that their customers contact them before shipping anything back.
Customer Service Contact Info
Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by phone at 855-663-5569.
Unfortunately, there appears to be one significant complaint filed by more than reviewer which is very important to share with prospective buyers, and that is that some customers have learned that the Car Cane in fact does not fit into the door latch of every car.
The reality is that the hook end which fits into the latch is slightly too wide for some cars, making it useless. And since this company will not refund any Processing and Handling fees, it becomes prohibitively expensive to ship this product back for a refund of just the $19.99 purchase price.
Competitors and Alternatives?
This product appears to be fairly specific in its use and design, though certainly there are other canes and products which can be kept in the car to help people who struggle with getting in and out of their vehicle.
If you have any experience with this company or their products, please leave your CarCane.com reviews below.