CampusBookRentals.com is a website established in 2007 with the goal of helping college kids save money by providing them with the very college textbooks that they need for rental at a fraction of the price.
How Does It Work?
According to their website, it is well known that textbooks can lose their value by the end of the college course itself, making books a serious college expense that can’t really be recouped by traditional campus buyback programs.
To solve this problem, CampusBookRentals.com promises their customers new or gently used textbooks that they can rent for less than half the price of purchasing the book. The website claims that their system has saved more than half a million students more than $113 million in just the last six years alone.
Customers who are searching for books can go to their website and type in the book you are looking for using the Title, Author, Keyword, or ISBN number. Once they have located the specific book you are interested in finding, you will select the specific version of the text to verify that’s the copy you need to rent, and then either continue shopping or check out.
Though the rental period is designed to specifically follow popular college course schedules – semester rentals, quarterly rentals, or summer rentals – they do allow their customers 15 day grace periods added to the rental in case you want to get your book early or if a circumstance occurs where the book is shipped back late.
Using this website and their features is completely free for visitors. Visitors will have all pricing information of the books they are looking for available before they choose to finalize their purchase, and the website promises that their customers will be provided with free shipping both ways.
Since customers are not necessarily purchasing something from this website and are instead renting their books, this company provides a “Risk Free Guarantee,” rather than a standard Refund Policy.
This Guarantee states that customers have 21 days from the original date of rental in which to return their textbook for any reason for a full refund of the rental price. All you have to do is print a return label from your customer account on their website and send the book back. However, the company is clear that if they feel their policy is being abused, they do reserve the right to refuse your refund.
Customer Service Contact Info
Customers who wish to speak with Customer Service about their questions, concerns, or complaints can do so by phone at 855-200-0021 or by email at [email protected]
Despite the website’s claims of such a high number of users that have happily and successfully used their services, it is actually very difficult to find customer and user reviews of this company.
That being said, third party reviewers are very happy with the large selection of available textbooks that this website has to offer, as well as their clearly outlined rental, return, and guarantee policies.
However, it is mentioned in more than one review that as far as textbook rental companies are concerned, their prices are slightly higher than other comparable service providers.
Competitors and Alternatives?
College textbooks can be extremely expensive, and because of this there is a market for websites that help students buy or rent books at cheaper than retail prices, including Chegg.com, ECampus.com, CourseSmart.com, and more.
If you have experience with this company or their products, please leave your CampusBookRentals.com reviews below.