BrilliantPad Reviews

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About BrilliantPad

The BrilliantPad, found online at, is a new product for dogs which promises to make pet waste easier to handle and easier to dispose with an innovative new twist on dogs pads.

How Does It Work?

According to their website, the BrilliantPad is the world’s first self-cleaning indoor dog potty which handles both urine and feces, ensuring that your home is both mess and odor free. 

Many dog owners are familiar with the concept of “puppy pads” or “training pads.” These are absorbent pads which are laid on the floor and which the dog can use to relieve themselves if they can’t hold it or can’t get outside for any reason. 

But with traditional pads the waste will lay on the floor until the homeowner cleans it up. With the BrilliantPad, owners will be able to set the pad on an automatic timer so that the waste is rolled up into a receptacle and then sealed tight, so that no germs and no odor will left in the home. 

Their website says that the BrilliantPad is designed for puppies that are currently being housetrained or dogs that weight 25 pounds or less that are already pad trained in their home. They do warn that this system should not be seen as an excuse to not take your dog out of the house for traditional walks and exercise, as this is an important of a dog’s routine. 

Cost/Price Plans

Currently this product is available for $149.99 and the additional BrilliantPad rolls are available for as low as $19.99. This company also sells a variety of other products intended to be used with the BrilliantPad, and customers can see what the pricing of these products are on their individual product pages.

Refund Policy

Unfortunately this company does not publish either a Return Policy or a Refund Policy for this product at this time, making it difficult for prospective customers to know whether or not they will be able to return this product if it does not meet their needs for any reason. 

Concerned customers should contact their Customer Service team before they submit their purchase in order to see what kinds of consumer protection policies this company does have in place, if any. Otherwise, customers who order this product should assume that they won’t have an option to return this product.  

Customer Service Contact Info

Customers who wish to contact their Customer Service team with any questions, concerns, or complaints can do so by using the website’s Live Chat feature whenever it is available. 


This product is new enough that there are not many customer reviews available at this time, but the few which are available appear to be positive in nature. One concern voiced by a blogger is that the timer of this product was a little long for her, because the shortest period of time was eight hours and she believed that the option for shorter time periods would have been beneficial. 

And customers need to remember that this company does not publish a Refund Policy, they will want to contact their Customer Service team to see what policies, if any, are in place. 

Competitors and Alternatives?

As mentioned by the BrilliantPad website, there are actually many different dog pad alternatives that customers can use, but this is the only product which automatically manages your dog’s waste so that it is sealed and out of the way without need for the owners to clean it themselves. 

If you have any experience with this company or their products, please leave your BrilliantPad reviews below.

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