Boxed.com is the home of Boxed, a company stating it is dedicated to bringing the affordable bulk wholesale shopping experience to people in their homes, so they can afford the hassle while still enjoying the savings.
How Does Boxed.com Work?
According to their website, though many people love the affordability of purchasing products from large warehouse stores and wholesale clubs, they don’t appreciate the problems that come with it – the time and energy to get there, dealing with the gigantic parking lots and the crowds inside, the membership fees and potential to forget your member card, and more.
Boxed Wholesale tries to address all these problems by providing their members with all the benefits of a price club without the problems. You can simply go to their website, order all your chosen non-perishable items, and have them delivered directly to your door.
Members who live in certain areas will also have access to their Express service, which provides the delivery of fresh groceries to your door, which will be shopped for you at a local Costco store by a Boxed Shopper.
If you live in a qualifying area, you can order your Express groceries and regular Boxed items together at one time, and they will simply be delivered separately.
They also provide all members with a Rewards Program that automatically gives you one point for each dollar you spend on their website. When you reach 500 points, you will be given a $5 credit which can be applied to future orders when you choose.
Currently Boxed does offer a mobile application for both iOS and Android devices.
Boxed Wholesale emphasizes that their membership is completely free – anyone is welcome to come to their website and create an account.
They also say that 95% of orders placed on their website qualify for free shipping by meeting the minimum order amount for your state of residence, which will be clearly displayed on your cart summary page.
If you do not meet your minimum, delivery charges will range between $5.99 and $9.99. All Express service orders that exceed $59 will ship for free, otherwise delivery is $7.99.
Their website states that any item customers are not 100% satisfied with can be returned within 30 days from the date of purchase either for a full refund or for Boxed credit, as long as they are unused and not yet expired, and all returns must be in their original, unopened box and packaging.
Customer Service Contact Info
Customers who would like to contact their Customer Service team with questions, concerns, or complaints can do so by phone at 646-882-3522, by email at [email protected], or by submitting them directly to their website through the Contact Us link provided at the bottom of their home page.
Though there are not many reviews of this company from their actual customers, there are a few reviews from websites and third party publications about this service, all of which are very favorable and positive.
The bottom line seems to be that this is a very useful and beneficial service, but not that it has such amazing prices or product selection that it is likely to completely replace actual wholesale stores like Costco, but might be very helpful as a convenient addition.
Competitors and Alternatives?
If you have any experience with Boxed.com or their products, please leave your reviews below.
Boxed.com Customer Reviews
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