I was given three weeks of Blue Apron (it was set up to come every other week on a Friday) as a birthday gift from my children. We did it this way because I was cooking for myself most of the time and it took at least a week to consume all the meals as fresh cooked and as left overs. I cooked all the meal promptly within the first three days of receipt of the package so as not to have spoilage of the ingredients.
Without exception, every shipment came with problems. In the first, the fish was bad (the ground lamb/beef was excellent), several bags of the vegetables were brown and slimy (I took pictures to show customer service) and all the bags were way under the volume called for in the recipe. I even had an under ripe grocery store tomato (and yes, it was from the store as it still has its code sticker on it) The second shipment was just OK to barely passable in quality and had missing ingredients. Fortunately I was able to make substitutions an get the meals cooked. At this point I had emailed customer about both quality control issues and they did issue some partial credit for the next meals.
For the third week I decided to try their more vegetarian dishes and this is where we hit rock bottom. Between missing ingredients and some very slimy brown vegetables, I was pretty much on my own to make the meals work. I again sent photos to BA customer service and this time I called. The representative was pleasant and offered to replace that weeks meals with another weeks credit. I thought this was at least reasonable..... until it never came... I went on line and ordered the meals, the credit showed on my account and I thought we were all set. Little did I know they were trying to charge my Daughters another $60.00 for meals even though I showed a $60.00 credit.
To get them to stop charging her card, she stopped her involvement with the order... i.e. took her credit card off the account. ... So even though I had a $60.00 credit with the company, had chosen my meals and set up a delivery date they cut me off and I lost that credit.
Would I do this again... never... I found the vegetables I received to be old, half the time unusable when brown and slimy, and the grocery store tomato really finished it for me since this is supposed to be fresh from the field.
I'm glad others received good quality food from the company, but on the east coast on a Friday delivery, I obviously got the dregs from the bins. :-(