Birchbox, found online at Birchbox.com, describes themselves as "the leading discovery commerce platform" by sending members a monthly box full of high quality beauty samples.
How Does It Work?
Each month members will receive a box that includes a selection of sample sized products which include beauty, grooming, and lifestyle samples, which are tailored to your member profile. The women's box also focuses on items like skincare and makeup, as well as non-beauty extras.
In addition they also provide original content which they promise will help you get the most out of the samples they send you, including advice and information found in articles, expert interviews, and videos.
Customers who really love some of the samples they received can then go to their Birchbox Shop to buy the full sized versions of their products, as well as provide feedback on the products in exchange for loyalty points which can later be redeemed for discounts on full sized products.
The women's box is $10 per month and is paid for on a month-to-month basis, or upfront for an annual subscription. Your month-to-month membership can be cancelled at any time.
Currently Birchbox does provide its members with an application for Apple mobile devices.
Since this service is offered with a pay per box plan, as well as all other shipment plans needing to be paid in advance, they unfortunately do not honor any sort of refunds.
Customer Service Contact Info
Customers who would like to speak to their Customer Service team about their questions, concerns, or complaints can do so by phone at 877-487-7272, by using their Live Chat feature, or by submitting them directly to their website.
Birchbox is one of the earliest and most well known beauty sample monthly subscription boxes and is generally well liked for their affordable monthly price as well as their selection of products.
Competitors and Alternatives?
If you have experience with this company or their products, please leave your Birchbox reviews below.
3 ‘Birchbox’ Reviews
not worth $10.00, rec'd dry shamppo, don;t use the crap, a perfume sample, tiny, the type they give out free in dept. stores, 2 samples of body creams, barely enough in each to cover hands, and a very small sample of face primer
I love birch box!!! I get it every month and its amazing!!!
The website is okay. I know for a fact they only put up the reviews they like. I have read the review guidelines and followed them, yet if it is "too" negative about a product they will not put it on their site. I have written at least 5 reviews that have not shown up. I think the reviews on their site are misleading from my own personal experience.
The monthly subscription of a sample box are decent. I have found a couple new brands I like. You also get one full sized item every box. Full sized items i can recall are a razor($8), mascara($25), and 3 packets of tea. Each box is $10 a month. You fill out a survey to be matched to certain products. You do not get to choose the products you get.
Also if you review each item you get in your box(5-6) you get 10 points. After each 100 points you get a $10 credit to the Birchbox store. The full-sized item and points make the box worth the money. Especially if you dislike all the items you get, which hasn't happened with the four months I've received boxes.