Based on 11  Reviews

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About is the online home of Best Deal Pet Supply, a company based out of the United Kingdom which claims to be “home to the world’s most popular selling pet products at the lowest prices.” 

How Does It Work?

Though frequently speaks on their website about their goal of providing customers with the best quality pet supplies in a general way, the reality is they are a website that specializes in providing their customers with access to pet health products.

Their pet health products have been broken into popular categories, including Flea & Tick, Heartworm Preventatives, Wormers, Ear & Eye, and Arthritis Meds, and then further broken down by the brand name of the product provider, in case there are pet owners who already have a brand they are loyal to.

The website promises that all their products are genuine and not knock off. All products sold on their website have been sourced directly from authorized wholesalers which gives a chance to control their supply chain and guarantee they are made by the same manufacturer who creates the equivalent product sold on the US market. 

Cost/Price Plans

Because this website specializes in a variety of different pet health products and medications, there is no one single price of their products nor is there really a static price range which can be quoted with confidence. 

However, they do promise that customers will find that their products are priced lower than most if not all of their competitors, even though they are still selling authorized products. They also promise a flat shipping rate of $3.99 on all orders.      

Refund Policy

The website states that they provide their customers with a “hassle-free return policy.” Customers who wish to return a product can email them within 5 days of the date of delivery to initiate their return, as long as the products are still unopened and re-sellable.

After you email their Customer Service team, you will be given a Returns Authorization Number and the return address. If you attempt to make a return without your RAN, it will not be accepted, so it is important that you email them before making your return. 

Once your package is successfully received, your purchase price will be returned minus a $5 deduction for Shipping and Handling.    

Customer Service Contact Info

Customers who wish to contact Customer Service with questions, concerns, or complaints can do so by email at one of two different email addresses which have been provided, depending on the nature of your specific issue: [email protected] and [email protected]


Unfortunately there are not many reviews of this website, and of those that are available almost none of them have been provided by actual customers who have used this website to purchase products for their pet.

Though this website appears to be only a few years old, it is a little distressing that there are absolutely no reviews at all that other potential customers could use to help evaluate whether or not they would use this website for their own pet.  

Competitors and Alternatives?

The pet supply industry is a large one, and pet owners are often concerned with the ability to give their pets the best quality products at affordable prices, which has resulted in many websites and companies that make similar promises to, including,,, and many others.  

If you have experience with this company or their products, please leave your reviews below.

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11 ‘’ Reviews
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1 Review

Great Experience

July12, 2016

I ordered on June 30th, and my order was shipped from the UK the next day and arrived on July 11th. No problems and very satisfied with the service.

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1 Review

It is legit

April7, 2016

Ordered comfortis for my dogs. I was very nervous. My dogs are battling fleas after I pulled a shelter dog that was INFESTED. One pill and a few hours later and we are flea less :) we will be ordering more!

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June 02, 2016

How long did it take to get it

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4 Reviews

I just ordered

November9, 2015

I just ordered Comfortis from this site as a test. My receipt says they are based out of Bankok, Thailand. That does not inspire confidence. If it is a scam, my cc will protect me. If all goes well, I'll be back for an update.

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January 22, 2016

Did you get your order and were you satisfied?

July 30, 2016

Did you receive your order after all? I'm looking to complete my order shortly and wanted to make sure everything turned out alright with you as it seems to have for those who previously commented ...


January 24, 2017

Yes, I received my order and the product was the real thing and not counterfeit.

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