BedInTheBox.com is an online retailer of memory foam mattresses and other bed related products who says that their purpose is to create affordable luxury bedding for their budget conscious customers.
How Does It Work?
Memory foam mattresses are made of a special foam material that claims to be able to ease muscle and joint pain, as well as reduce tossing and turning, so their users can get the comfort they need for deep sleep and good health.
Customers will need to measure their bed frames to ensure they are ordering the right size. If customers need any further assistance to determine what mattress to order, they can contact Customer Service for help.
Since BedInABox.com has a wide range of mattresses with different types of features, are made from different types of materials, and come in different sizes, their prices have a large range as well, though they do provide free FedEx shipping within the contiguous United States.
BedInABox.com allows their customers to try their mattresses for 60 full days before deciding whether or not they would like to return it. They then have a second 60 days - up to a total of 120 days - to return the mattress if they are unhappy for any reason.
Mattress foundations also have a window of 120 days for returns though there will be a restocking fee assessed for those returns. All other products are non-returnable once they are "unpackaged." In addition, before you return any item you must contact Customer Service for an RMA number.
Customer Service Contact Info
You can contact Customer Service at their telephone number, 800-588-5720, or through their Live Chat feature online. You can also submit questions or complaints directly to their website, or send them traditional mail at 220 East Millard, Johnson City, TN 37601.
The reviews of BedInABox.com and their mattresses are mixed currently, though it is not unusual for people to have varying opinions on mattresses and the materials they are made of.
Is It Safe?
There does not seem to be any complaints regarding safety at this time.
Competitors and Alternatives?
There are other companies that offer specialty mattresses, like Tempurpedic, that also offers memory foam mattresses, and Sleep Number, which is a different type of custom mattress intended to improve sleep.
If you have experience with this company or their products, please leave your BedInABox.com reviews below.