About Baubax Travel Jacket
The Baubax Travel Jacket, found online at Baubax.com, is a new travel apparel product available for both men and women that their website describes as “The World's Best Travel Jacket. Period.”
How Does It Work?
According to their website, the creators of the Baubax Travel Jacket had to travel frequently for work and soon became frustrated with many of the regular issues that travelers experience both in airports and while on airplanes.
To solve these problems and make traveling more convenient, they created the Baubax Travel Jacket which they designed with nine different utility pockets intended to accommodate all the needs of the traveler.
These nine pockets include a 10-inch pocket big enough for an iPad or other full sized tablet, a koozie drink pocket, a Passport pocket, a sunglasses pocket, a pocket for earphones with a holder that stops them from becoming tangled, and more.
This jacket also includes many different built in features that travelers can use, like gloves, a neck pillow which inflates in two seconds, an eye mask, a detachable hood, a zipper that has a pen and stylus, and more.
Their website also says that their product comes in four different styles for both men and women at this time, including windbreaker, bomber, wrinkle free blazer, and sweatshirt.
This website says that the normal retail price range of their jackets begins at $200 and goes up to $350, but at this time they are running a promotion which has lowered their prices to ranging from $149 to $199. It is unclear how long these promotional prices will be available to their customers, or whether they are planning on returning to their higher prices in the future.
Their website does say that they will accept both exchange and refund requests within the first 30 days of the date of delivery, but that returns will be accepted only if the product is unused, unworn, and has all tags intact. This will be verified at their warehouse when they determine whether to approve your return.
Unfortunately clearance products are not eligible for returns or exchanges, and any customer who tries to exchange a lower priced style for a higher priced style will be required to pay additional costs. The company will also refund any money when a higher priced item is exchanged for a lower priced item.
Customer Service Contact Info
Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by email at [email protected]
This jacket appears to get really good reviews at this time from many different customers and travel blogs. Some reviewers have noted that they don’t believe that this jacket is really a full replacement for a carry-on bag or backpack, but it is still a very useful jacket for traveling when you need lots of different items easily accessible.
Competitors and Alternatives?
Travel products that perform multiple functions for travelers are really popular at this time, and there are many different carry-on bags, jackets, sweaters, and other products which promise to offer many of the features of this travel jacket, so customers who are looking for alternatives will have many different options that may meet their needs.
If you have experience with this company or their products, please leave your Baubax Travel Jacket reviews below.
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1 ‘Baubax Travel Jacket’ Review
They charged my card TWICE for the same transaction. They promised 2 week delivery. Ordered 12/2019. It's now 7/2020 and STILL the order has not shipped. We have requested cancel and refund numerous times over the 7 months since placing the order. They refuse to cancel the order. They refuse to give a refund. Mind you, they have TWICE the payment and ZERO goods delivered. In May they said they sent a broadcast email that they would no longer accept cancellations on orders(?!) so no refunds, and no indication of when or if any orders might actually ship, and ZERO direct communication with any customer about a specific order.
Today (7/2/20) the "new CEO" sent a broadcast email indicating that there will be no refunds on returns because "The obligation to accept returns and offer refunds is a liability on the old entity (Baubax, LLC), which has undergone liquidation." No surprise they've gone bankrupt. That's what scammers do -- they put up enough to generate a lot of orders, then don't deliver because they have already spent the order money by putting it in the executive's pockets. So now they have a new team wanting to profiteer on the same very successful SCAM.
This is a complete scam. It is an entirely offshore company, and they are exploiting the good faith of the consumers in the US. They are touting their crowdfunding as a sympathy angle, but the reality is that if they had a decent business plan they could get private equity or venture capital or angel investing all day every day. Trust me, that's my line of business. It will take months to get my money back, because my only recourse is to file a dispute via my credit card company. I strongly recommend that you DO NOT BUY FROM BAUXBAX.