Banggood, found online at BangGood.com, says their motto is "the best bang for your buck" and they believe in providing the best products along with the best support and services for their customers.
How Does It Work?
Like any other online retailer, customers can simply go to their website and search through their offerings by categories. Their website says that they currently offer more than 70,000 products across a wide range of categories including: Apple accessories, cell phones, electronics, RC toys, LED lights, clothing, beauty, jewelry, and watches.
In addition, they promise their users that, in order to "stay fashionable and current" they are always in the process of updating the products they offer their customers.
With such a wide variety of different items, there is no particular price range for their products.
There is no real Refund Policy for Banggood. Their website does state that they may honor exchanges, repairs, or replacements for products which are found to be defective when you receive them.
Unfortunately there are no further details beyond this, so customers will need to rely on working with their Customer Service team to determine what options are available to them, depending on their particular circumstances.
Customer Service Contact Info
Customers who wish to contact their Customer Service team to discuss any questions, concerns, or complaints can do so by submitting them directly to their website, through their online Live Chat feature, or by email at [email protected]
Banggood has very mixed reviews from their users who are posting about them online. That being said, customers should realize that they are always taking a chance when ordering from an online retailer that states outright they will not offer any refunds to their customers.
Competitors and Alternatives?
Online retailers of electronic goods, fashion, and goods of any kind can be found in abundance online, depending on what you are looking for. Retailers similar to Banggood include Dx.com, Gettington.com, Fingerhut.com, and more.
If you have experience with this company or their products, please leave your Banggood reviews below.
44 ‘Banggood’ Reviews
I have been a Banggood customer for many years now. What I really like about the people from Banggood is the attitude and the effort to try to always become better and better. I m very satisfied in general with the quality of their products as well as the shipping methods which also help very much in case you have to clear your packages through customs.
Also in case there are quality problems or there is something wrong with the shipment or the product itself, the response from the Banggood team is fast and effective. Their aim is of course to keep the customer satisfied in any possible way.
In general I have grown great trust with Banggood over the years and for me it is the number one purchase site when ordering products from China! Thank you again for everything!
I have been buying from Banggood for 6 months now and have been very pleased with their service.
Customer service is excellent and they always get back to you and try to resolve any issues that might arise.
Quality has always been good with only a few small problems arising that have always been sorted out quickly and handled professionally.
Thank you for your great service and products, I will continue to buy into the future!
I purchased a pair of Blitzwolf(R) BW-FYE4 headphones. After using them a bit I found out that the mic sound quality on the receivers end was blurry and people could not understand what I was saying to them. I addressed the problem with banggood and they asked me to send a video showing the problem witch I did. After that the only thing they could do was offer me partial refund money instead of sending a new one or full refund despite being in warranty. That is unacceptable to me as a customer. And I just read on a review above me that they sent a new one to another customer. So how come they could not send one to me too.
Anyway Blitzwolf(R), headphones at least, must be avoided. There are better options for better prices
Good comunication with customer service. BG give fast answers on my questions. Full refund with no problems
Highly recommend Banggood. Great prices, quality goods and when needed good customer suppport
My handset had a defect, I contacted Banggood them and it was super quiet the refund of the total amount paid.
I was very pleased with the post sale and indicated the site to all my friends.
I bought a product on December 2018. I'm still waiting...
My actual rating of Bang good at this point is about 3 stars. Please seem my revi9ew of April 9, 2019 for details.
I purchased 3 electronic items. Bang good separeted the order into 2 different shipments. The first I received within a decent period of time. The second was returend by the post office as "undeliverable" because of an illegible or missing address. When I tried to contact Bang good's Customer Service their response was slow and, they want ME to pay an addition $3.80 for shipping to reship the product that was their mistake. If that wasn't bad enough, when I tried to send Bang good an email (on their own service) 2 days later it was returned to me--"rejected by their server." Unfortunately, since I received the first package with what seemed to be acceptable shiiping times, I ordered an additional $200 plus of other electronic components that I am now waiting for. I DO NOT RECOMMEND BANG GOOD.