Bandier.com is the online home of Bandier, a luxury brand of athletic and athleisure wear which promises their customers some of the highest quality clothing and accessories available in the industry.
How Does It Work?
According to their website, the goal of Bandier is to provide women with some of the highest quality, best designed athletic wear available, and they currently offer their customers products in a variety of categories including New Arrivals, Clothing, Shoes, Accessories, Designers, and more.
They are especially proud of offering their customers Ultracor leggings, which they describe as “a performance-driven fashion collection created from the finest technical fabrics, utilizing patented engineering to provide a fit like never before.” They promise that their Ultracor clothing sculpts and enhances a woman's body to look better than ever before.
Because Bandier is working hard to provide their customers with high quality, luxury workout wear and athleisure clothing, their prices are actually higher than what a customer may expect from a company selling loungewear and active clothing. For example, their Ultracor Leggings appear to be priced around $196.00, and their website promises free shipping for all orders which total more than $175.00.
This company says that they do offer their customers free return shipping on all Bandier merchandise which has not been worn, altered, or washed, and with all the original tags still attached.
In order to return your purchase to their company, they do require customers to use the pre-paid shipping label that was enclosed in their package, and they clearly state that they are not responsible for providing you with an additional label if you lose or misplace the original, so customers will want to be careful with their initial shipment.
All returns must be received within the first 21 days of the order date, or you will be charged a 20% restocking fee. Any return that is received more than 30 days after the original order date will not receive a refund.
This company does say that they reserve the right to refuse any return at their discretion, and when returns are accepted, they say that refunds will be for the purchase price, excluding the cost of shipping.
Customer Service Contact Info
Customers who have questions, concerns, or complaints they would like to direct to their Customer Service team can contact them by phone at 844-837-5400, by email at CustomerService@Bandier.com, or by using their website’s Live Chat feature whenever it is available.
While there does not appear to be many customer reviews available for this company and their products at this time, it does appear to be well-documented that their Ultracor leggings have been sold out and customers have created long wait lists to be shipped this product when it comes back in stock, which indicates that customers are very happy with this product and its quality, despite the high price.
Competitors and Alternatives?
Certainly there are many different companies that sell their customers high quality athleisure wear, like Lululemon, as well as a variety of companies that work hard to provide their customers with high quality athletic wear at more reasonable prices, so customers should have many different options available to them.
If you have any experience with this company or their products, please leave your Bandier reviews below.