Bake Me A Wish Reviews
About Bake Me A Wish
Bake Me A Wish, found online at BakeMeAWish.com, is a company that says they want to give people a way to provide their loved ones with celebratory baked goods made of the finest ingredients and delivered to their door.
How Does It Work?
According to their website, Bake Me A Wish is a company that wants to give people a way to celebrate that childlike sense of joy and excitement when they are provided with a cake for their birthday or other special occasion.
To do this, they established their company in 2005 as a premier, nationwide service for the delivery of gourmet birthday cakes. They promise that all their cakes are made with only the finest, freshest ingredients by our award-winning New York bakeries.
Over the past decade as they have grown, Bake Me A Wish has expanded beyond just selling cakes and now includes gourmet cookies, brownies, cupcakes, pies, and quiches. Customers are welcome to look through their products by occasion, by bakery, or by best sellers.
Their website also promises that all their gifts will be delivered fresh to your recipient. They have extensively tested various methods for delivery and consulted with experienced packaging engineers, deciding on a system of delivery that uses components such as dry ice, polystyrene, and ice gels to keep your gift secure and fresh.
Ingredients and Side Effects
When you go to an individual product page, most items offer the ability to click a link and download the product label for the item you are considering purchasing, and this will provide you with a full list of the item’s ingredients.
If you are unsure about a particular ingredient, their website asks that you contact their Customer Service team and they will do their best to provide you with whatever information you need.
Unfortunately at this time they are unable to provide customers with products that are eggless, sugar-free, or dairy-free.
Because this company sells such a wide variety of products there is no one single price or price range for the items you will find here, however all pricing is clearly displayed under the picture of the item you are considering purchasing. Customers will need to keep in mind also that shipping charges may be significant depending on when and where you are delivering your item.
Unfortunately it appears that this company does not offer a standard or traditional Refund Policy for their customers at this time. They do offer their customers a Cancellation Policy, saying that customers who cancel their order by phone before 4:50 pm EST on the date of shipment they will be able to cancel and refund your order. If your product has already shipped out, however, then cancellation and refund will be impossible.
In addition, their website says that if your order is delivered after the promised due date or arrives damaged, you may be eligible for a refund, but you will need to contact their Customer Service with all information so they can make a determination.
Customer Service Contact Info
Customers who wish to speak with Customer Service about their questions, concerns, or complaints can do so by phone at 888-987-9474 or by submitting them directly to their website through their Contact Us link.
This company appears to have a very positive reputation in the gift giving industry at this time, but due to their lack of a Refund Policy, customers will need to make sure that they have made the right choice of gift and chosen the correct date of delivery and accurate address to ensure their gift is received as intended.
Competitors and Alternatives?
There are many different gourmet food companies that will send specialty gifts to your love ones, including Edible Arrangements, Shari’s Berries, and many others, so customers looking for alternatives to this company should have many different options.
If you have experience with this company or their products, please leave your Bake Me A Wish reviews below.
5 ‘Bake Me A Wish’ Reviews
I ordered a surprise birthday cake to be delivered to my daughter for her 40th birthday. Since she had a fairly large group visiting her in Maine. I ordered a large sheet cake for approx. $100.00 and paid another approx. $40 for delivery. To ensure an AM delivery I paid another $10....yes total approx. $150.00.
The ordering process was great and within hours I was notified the cake was on its way, wonderful I thought.
The morning of the delivery I checked the "tracking" and saw it was indeed out for delivery.
I notified my son-in-law (he was in on the surprise) to be on the lookout. I rec'd a delivery confirmation from UPS indicating "delivered at 10:14am left at side door." Shortly thereafter Bake me a Wish also sent me a "confirmation of delivery at 10:14am," Figuring everything was all set I went about my day. At approx. 11:20am my son-in-law calls and says "no cake yet and we have to leave shortly but someone will be here." I told him to re-check all doors as the cake was delivered. He did and said nothing here but we did see a UPS delivery at a neighbor. He walked down and checked with them and they had rec'd their own delivery.....not the cake. I sent Bake me a Wish a note notifying them that there was no cake delivered. At this time the surprise was ruined as everyone had to hunt for a cake that was never delivered. Everyone had to leave the house at approx. 11:50am and still no delivery. When I was finally contacted by Bake me a Wish they, stated (sort of like I don't know what I'm talking about)"sir I'm showing the cake was delivered at 11:56am" I said where did the 11:56am come from and showed them two confirmations indicating a 10:14am delivery. I then called my son and had him leave his job drive 7 miles to see if the cake was now there...it was. I then got back to Bake me a Wish to indicate that the cake had finally showed up, some hour and forty-five minutes after it said it was delivered and that they had ruined the surprise.
In the end I rec'd a half-hearted apology the "their delivery partner had disappointed us" and an offer to give me a 25% discount on my NEXT PURCHASE.
They should have (at the very least) refunded the extra $10 charged for AM delivery!
Not only will I not give them another chance but recommend that others seek other options vs buying from Bake me a Wish!
I've ordered Bake Me A Wish products several times over the past few years and will continue to do so. I've never had anyone tell me the products were anything less than moist and delicious! Believe me, my family holds nothing back! (I've never purchased cupcakes, so cannot speak to previous reviews regarding dryness.)
I have had one recent issue with shipping, through no fault of Bake Me A Wish, which was completely resolved to my satisfaction after contacting customer service via email.
The goods are packaged in such a way as to ensure the product arrives fresh, attractive and intact.
I ordered cupcakes for a birthday gift for my niece. The cupcakes were very very dry and she called the company because she knew they did cost a lot of money. They could not of been any more professional. They sent her another cake the next day. I would not of known but they sent me a email showing the cake they were going to send her. The cake did come and it was very good. Therefore I feel they should get 5 stars.
The cup cakes were very very dry. So my niece called the company and they were very professional and offer to send her their #1 cake for free. That is why I am giving 5 stars. They did every thing to make it right. Thanks