Away Suitcase Reviews

Away Suitcase
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About Away Suitcase is the online home of Away Suitcase, a new type of luggage that says they wanted to provide customers with a suitcase that helps them get more out of every trip they take. 

How Does It Work?

According to their website, the creators of Away Suitcase said that they wanted to design a suitcase that “pulled more than its weight.” They wanted to make a suitcase that was “your home between homes, your closet between closets, your outlet between outlets.”

To do this, they reached out to real frequent travelers so that they could design a suitcase that works for the way people actually travel, which is why the Away Suitcase has an unbreakable outer shell, interior compartments, and built-in USB charging. 

But they knew that while travelers appreciated all the add-ons available in luggage, they also needed it to travel efficiently and not be a burden, which is why they made sure their suitcase was still streamlined and minimal. 

Cost/Price Plans

Currently the Away Suitcase is available in four different sizes and therefore four different prices. Their smallest size is the traditional Carry-On, priced at $225, while the Bigger Carry-On is priced at $245. Their Medium sized suitcase is priced at $275, and finally their Large sized suitcase is priced at $295. 

This company also allows their customers to "Make a Set" of their different sized suitcases, and the website says that this option begins at $450 in price.

Refund Policy

Away Travel actually offers their customers a very unique Return Policy at this time. They provide their customers with 100 Day Trial of their Away Suitcase which begins on the day that you receive it. If it at any point during the first 100 days you decide that this suitcase simply doesn’t fit your needs, you are welcome to return it, “no questions asked.” All you will need to do is email their Customer Service team and they will send you a free return shipping label.  

Customer Service Contact Info

Customers who have questions, concerns, or complaints they would like to direct to their Customer Service team can contact them by phone at 888-428-2118 or by email at [email protected]


Though this is a new brand of luggage and there are not as many reviews available for them at this time as for many of their competitors, the few reviews they do have all appear to be very positive. 

Customers really liked the design of the suitcase, saying they were happy that it was stylish and had good room for packing their items, but most importantly reviewers said that this luggage was incredibly lightweight, which – as any frequent traveler knows – is a wonderful benefit in luggage.

Many reviewers mentioned that this luggage doesn’t have as many features and capabilities as other types of “smart luggage,” but it also isn’t nearly as expensive as other brands of smart luggage available, so most reviewers felt that the limited features were worth the tradeoff. 

Since this company gives their customers a 100 day trial of their luggage, it seems as though people should be comfortable trying this product for themselves to see if it meets their own personal travel needs. 

Competitors and Alternatives?

There are actually many different companies working hard to provide travelers with the best multi-tasking carry-on luggage available, so customers who feel that the Away Suitcase isn’t right for them for any reason should have many other options of suitcases. 

If you have any experience with this company or their products, please leave your Away Suitcase reviews below.

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