Audicus Hearing Aids Reviews

Audicus Hearing Aids, found online at Audicus.com, is a website which states their aim is to provide customers with a way to get the best hearing aids, with the lowest markups.

How Does Audicus Work?

According to their website, traditional providers and manufacturers of hearing aids mark their products up more than 10 times the actual cost of production in order to cover costs like overhead, marketing, and more.

But Audicus Hearing Aids aren’t marked up significantly because they claim they cut out the middlemen and bring top tier hearing aids directly from the manufacturers to their customers. 

To get started, all you have to do is find an ENT doctor or an audiologist in your area to provide a professional hearing test, and then share your hearing test results directly with Audicus.

They will use these results to find you the best quality, recommended hearing aid or aids for your needs and provide them to you at significantly discounted prices.  

Cost/Price Plans

It appears that the services and consultations of this website are free of charge, but customers will pay Audicus directly for their hearing aids.

Their website says that the average price paid by a customer who follows the traditional route for a hearing aid will be around $2000, while the average Audicus customer will pay $399.

These are just general numbers that they have displayed on their website, however, as a basic example of the price differences customers may be able to expect.

The reality is that customers will still need to be tested at an audiologist, when will cost money depending on your insurance coverage, and then customers will need to pay for a hearing aid that meets their specific recommendations, and these can vary widely in price.

If they specific hearing aids which are recommended for you are still outside of your comfortable price range, the website says that they have partnered with Affirm in order to offer their customers payment plans.

Customers who qualify will be provided with a payment plan of 3, 6, or 12 months and the APR will be between 10% and 30%. 

Refund Policy

This company provides their customers with a Risk Free 45 Day Trial of all their hearing aids. During this trial if you are not satisfied with your hearing aids, you are welcome to return them for a full refund with no restocking fees and no hidden fees. They promise that the return process is very simple. 

Customers who believe that Audicus Hearing Aids are still the right choice for them, but feel that they probably need some adjustment of their devices for the best possible hearing assistance are welcome to send back your hearing aids after filling out the audiologist designed survey.

They will make re-programming adjustments on your hearing aids free for the life of the hearing aid.  

Customer Service Contact Info

Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by 855-971-0451, by email at [email protected], or by using their website’s Live Chat feature whenever it is available.

Reputation

Audicus.com appears to be a well-respected and well-liked resource for affordable hearing aids and hearing services. They were even referenced as a good resource for people in an article by the New York Times that was focused on finding good quality, reasonably priced hearing aids.

Consumer Reports and AARP are also two trusted resources that provide information on purchasing hearing aids on a limited budget, and there are various online forums which provide personal testimonials about customers’ experiences finding the right hearing aid for their needs. 

Competitors and Alternatives?

There are many different places that sell hearing aids outside of your doctor’s office, including the major retailer Costco which provides some centers with audiology services and discounts on major brand name hearing aids, and the website Hear.com. 

If you have any experience with Audicus Hearing Aids, please leave your reviews below.