Arctic Air Hat Reviews

Arctic Air Hat
( 3 reviews )

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Arctic Air Hat Customer Reviews

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Return of artic hat
August 9, 2020
I ordered 2 Artic Hats online and when they arrived, I did not like them. They were big and heavy and was not what I thought they would be. I have tried to return and can not get the company to respond to me. This is not the way to do business. Please respond to my emails.

Product has changed for the worse in the last few months
July 24, 2019
I purchased last year's version of the Arctic Hat at Walgreen's for a camping trip. That one has a higher and brighter reflectivity on it, and it absorbs water better. I purchased it because the two deluxe model 2019 hats I ordered directly, and had even paid extra for shipping, had not arrived yet. After returning from the trip, the two hats were waiting for me at the Post Office, and I immediately noticed the new hats were a darker grey color instead of the bright reflective surface of the older hat. The newer hats also do not hold water as well, nor are they as cool as the 2018 version, in spite of costing much more. I would not recommend!!! Be warned; enough said.....

Sandra McIntosh August 19, 2020

This company is a rip off from start to finish. I ordered 2 hats and could not see how much I would be charged until I submitted my order. The total was over $70.00. I tried to cancel the order and was told I had to wait 24 hours. The next day I was told I had to call during business hours so day 3 I called in the morning and was told my order had already shipped (it had not) and I should refuse the delivery. When the package arrived I took it straight to the post office and returned it. I then had to dispute the charges with my credit card company. ArcticHat said I did not follow their return policy and denied my claim. So, I was out the money and had no product. I have since spoken to the credit card company and they refunded my money themselves. Never, ever buy anything from ArcticHat. Ever!

Arctic Hat is an Internet fraud
July 14, 2019

I ordered two brimmed hats that advertised a two-fer deal at 29.99 and no shipping charge, I got a bill/receipt after giving my cc # and see the charge total at 100.96!

The receipt notes two "bonus fee" charges at 9.99 each!

How is this not fraud? This showed NOWHERE in the lead-up to putting my payment information in, and there is NO WAY I would pay $100 for a couple of hats!

This occurred yesterday, my order number is 28433211.

DON'T SEND IT

CANCEL IT!!!

I can't get a hold of anyone to stop this order, and I could not reverse, cancel or anything at the pay page once the total was revealed.

***this message is copied for my cc fraud unit to work on, and I will dispute any charge