Aqua Stone Reviews
About Aqua Stone
The Aqua Stone, found online at GetAquaStone.com, is a new As Seen On TV product described as the all natural decorative stone humidifier which promises their customers an effective home humidifier with no need for electricity.
How Does It Work?
Many people have experienced a humidifier at some point in their lives, especially because humidifiers are well documented as being able to improve a wide variety of health conditions. But some people may not be pleased by needing to use large, clumsy, and potentially expensive electric humidifiers.
The Aqua Stone is described as a decorative clay humidifier, which is completely silent and needs no batteries or electricity, as it adds moisture and humidity to your room in a completely all natural way. All you have to do is fill the included water bowl with water and then place the clay stone orb into the bowl.
Aqua Stone is porous and absorbs the water it is sitting in, and then releases it through natural evaporation, providing enough moisture to make a difference in the room in which it is placed. The website says that this product is just as effective as an electric humidifier, except with no cords, no electricity use, and no unnecessary noises or sounds.
The website says that the Aqua Stone set includes the porous stone orb itself with the water bowl in which the stone sits and is currently priced at $12.99, plus a $7.99 Shipping and Handling charge. They are also currently running a promotion which gives customers the opportunity to purchase a second Aqua Stone set and receive a bonus set of their Fragrance Sticks for just a second Shipping and Handling charge of $7.99, for a total of $28.97.
In addition, customers who are ordering from Alaska and Hawaii should note that an additional Shipping and Handling charge of $10.00 will be added to their orders, for a total of $38.97.
Telebrands offers a standard Refund Policy for their products, saying that dissatisfied customers are welcome to return their orders within the first 30 days if they are dissatisfied with them for any reason. Customers are asked to ship them back using a method of shipping which can be tracked, and to include in their return package your order number, an explanation of why you are returning the item, and information about whether you would like a refund or replacement.
It is important that customers realize, however, that this Refund Policy only includes a refund of the purchase price of this item, and does not include any of the initial Shipping and Handling costs, nor will it include the cost of return Shipping and Handling. This means that customers are likely to twice the amount of money in Shipping and Handling charges than they will receive in their refund, and maybe even more.
Customer Service Contact Info
Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by phone at 855-668-1655 and by traditional mail at 79 Two Bridges Road, Fairfield, NJ 07004.
Telebrands is responsible for many of the different As Seen On TV products customers see advertisements for, and unfortunately they are not always well received, with common complaints about the lack of quality and durability.
Aqua Stone seems to have mostly positive reviews, however, with people saying they did believe that it was an aesthetically pleasing decorative piece, and even the negative reviews saying that while it might not be as effective as an electric humidifier, it did distribute moisture into the air.
Unfortunately many of the negative reviews about this product center on one specific problem, and that is the Aqua Stone becoming slimy and moldy over time. While some other users have mentioned using distilled or purified water to avoid this problem, the complaints of the unhappy customers state that no instructions which came with this product suggested the use of these kinds of water, nor did they offer any cleaning instructions which would prevent this from happening.
Competitors and Alternatives?
Obviously your local home goods store will offer many different kinds of humidifiers, including steam and cool mist humidifiers, but customers who are looking for alternatives to these electric products can look online for instructions or helpful tips for homemade humidifiers.
If you have experience with this company or their products, please leave your Aqua Stone reviews below.