Apttus.com is the online home of Apttus, a company that says their goal is to give companies enterprise class application capability, but in a way that can be implemented and integrated as quickly as possible.
How Does It Work?
Apttus specializes in Software as a Service, or SaaS, applications, which gives companies the ability to employ high quality, important business applications “rapidly and simply.” This means that companies will have complete visibility and “end to end management” of their business functions.
The software created and offered by Apttus are designed to used right “out of the box,” as well as easily configured to meet the needs of your individual business, meaning that you can use their software immediately but with the ability to change them as you learn how they can best serve you.
Their software solutions include Quote-to-Cash, Configure Price Quote, Contract Lifecycle Management, Revenue Management, E-Commerce, Supplier Relationship Management, Advanced Solutions, Salesforce1 Platform, and more.
Unfortunately this website does not openly publish pricing information at this time, though they do say that their services have a simple subscription fee with no other IT investments.
In addition, they do provide their prospective customers with the ability to watch free demonstrations of what they can offer their your business, giving you a chance to see how they can meet your needs before you discuss the monthly or yearly cost of doing business with them.
Companies that provide ongoing, contracted services like this for their clients often do not print a standard Refund Policy. Instead, clients must understand that if something happens that they believe justifies a refund of fees that it is their responsibility to contact Apttus or their representative as soon as possible, to have the issue addressed and to see what recourse they have.
Customer Service Contact Info
Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by phone at 650-445-7700 or by submitting them directly to their website through their Contact Us link.
While there are not very many reviews of this company available from their customers and clients at this time, those that are available do appear to be generally very positive and complimentary about what this company has to offer and how it can help your business.
Of the negative reviews that do exist, however, there are some consistent complaints that prospective clients may want to take into consideration. Perhaps the most repeated issue was that to truly customize the use of their software to your business did take some sophisticated coding and programming, and was not necessarily as easy in every instance as the website makes it seem.
It is important to note, though, that even reviewers that listed those complaints still provided generally positive reviews of this company and their services.
Competitors and Alternatives?
There are many other companies out there that promise to give people similar services and features, since billing platforms and cloud based services are important for many businesses operating and competing in today’s market. Competitors include Zuora, Chargify, NetSuite, Braintree, and many others.
If you have experience with this company or their products, please leave your Apttus reviews below.