Appen, found online at Appen.com, is a company that says their goal is to provide people with everything they require in speech and search technology services, as well as work at home opportunities for people who are interested.
How Does It Work?
According to their website, Appen is a global leader in speech and technology services, providing expertise in more than 150 languages and partnering with ecommerce companies to develop new options and expand them into global markets.
Their website says that their goal is to empower every culture with language and search technology and to “bring together the best of human intelligence and technology to accelerate global technology solutions, bridging gaps between people and communities with our network of language and culture specialists in over 150 languages, deep linguistic expertise and strong project management.”
Another important aspect of their company is that they hire much of their work force to perform as at home, independent contractors, making them a large employer of work from home jobs in the United States.
They offer people a wide variety of opportunities which can be done from home, like “social media evaluators,” and their website will explain in detail both the type of work they need their employees to do as well as the type of equipment requirements applicants must meet, including they type of computer, operating software, and Internet connection you will need to qualify.
As far as what this company charges for their services, it will depend on which of their many solutions you have chosen to utilize for your business and the scale on which you need it implemented that will determine the price you will pay. Their website asks that all prospective clients contact them directly to find information about pricing.
Because it does not appear that this company sells products or services directly to their customers through their website, but rather on a contracted basis for their clients, they also don’t offer a standard Refund Policy. If you feel that you have encountered circumstances that justify a refund of any fees you have paid, you should contact their Customer Service team as soon as possible so the issue can be handled.
Customer Service Contact Info
Customers who wish to contact Customer Service with questions, concerns, or complaints can do so by phone at 866-673-6996 or by submitting them directly to their website through their Contact Us link.
This company says that they are “proud to have been named in Forbes Magazine as one of the Top 100 Companies Offering Flexible Jobs in 2014, 2015, and 2016,” and basic online reviews appear to show that they are well regarded as far as a company that provides work from home opportunities is concerned. Unfortunately, there doesn’t seem to be much information on their technology and speech services.
Competitors and Alternatives?
Customers will need to figure out what they are looking for from this company. Businesses looking for speech and technology solutions will need to look for alternatives based on their specific needs, while there are many different crowdsource companies out there if you are interested in either doing crowdsource work yourself, including Amazon Mechanical Turk, CrowdFlower, CrowdTap, and many others.
If you have experience with this company or their products, please leave your Appen reviews below.
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2 ‘Appen’ Reviews
1. It lies in its advertisements. There are no jobs for USD 12-13 an hour.
2. And there are no job with Appen. You are not their employee, you are an ''independent contractor'' a.k.a. bogus self-employed.
3. My own experience with Appen scammers. I tried to apply as a translator. First of ll, a translator would receive more serious questions than ''have you done any translations''. He would be asked about his education, requested to submit a copy of his education papers (in my country translation is an MA course) , asked questions about language combinations, computer assisted translation tools (including, but not limited to, SDL Trados), fields of expertise and years of experience. He would be requested to submit a CV and, if that CV was interesting for the potential employer, asked to do a test and, if successful, offered a job (a freelancer's contract or a staff position). In the most serious places he would need to provide references, that is only for top class jobs, in most cases you just prove your education and experience. Many years ago an agency in my country asked ''did you know that there are just two real translation courses in the whole country'' and started talking to me only when I explained that I have had one of these courses. And, by the way, translation (writing) is paid per page or per word or you get a fixed salary if you are staff. On the contrary, interpreting (speaking) is paid per hour. That is the legit procedure. Appen just asks ''have you ever done a translation'' and accepts yes for an answer. The same way they could ask you if you are an astronaut. After some bureaucratic procedures they offered a project. ok now I will start working - but guess what? There is no project, instead they announce that now they will ''evaluate'' something for 60 days. They have not received my CV or a copy of my MA paper and I have not taken a test - there is nothing to evaluate! I told them to get lost, blocked their email and look forward never hearing from them again.
4. Appen uses propaganda (“positive reviews”) where the reviewers argue with those who post critical comments, and delete critical comments that he could not answer, such as this one. In legal terms – they censor comments. By the way, censorship is illegal.
They promise an hourly rate and suddenly drop it at the time of payment and they don’t even care to respond. This is an illegal practice. These people are scammers. STAY AWAY if you don’t want to be ripped off.