Appen, found online at Appen.com, is a company that says their goal is to provide people with everything they require in speech and search technology services, as well as work at home opportunities for people who are interested.
How Does It Work?
According to their website, Appen is a global leader in speech and technology services, providing expertise in more than 150 languages and partnering with ecommerce companies to develop new options and expand them into global markets.
Their website says that their goal is to empower every culture with language and search technology and to “bring together the best of human intelligence and technology to accelerate global technology solutions, bridging gaps between people and communities with our network of language and culture specialists in over 150 languages, deep linguistic expertise and strong project management.”
Another important aspect of their company is that they hire much of their work force to perform as at home, independent contractors, making them a large employer of work from home jobs in the United States.
They offer people a wide variety of opportunities which can be done from home, like “social media evaluators,” and their website will explain in detail both the type of work they need their employees to do as well as the type of equipment requirements applicants must meet, including they type of computer, operating software, and Internet connection you will need to qualify.
As far as what this company charges for their services, it will depend on which of their many solutions you have chosen to utilize for your business and the scale on which you need it implemented that will determine the price you will pay. Their website asks that all prospective clients contact them directly to find information about pricing.
Because it does not appear that this company sells products or services directly to their customers through their website, but rather on a contracted basis for their clients, they also don’t offer a standard Refund Policy. If you feel that you have encountered circumstances that justify a refund of any fees you have paid, you should contact their Customer Service team as soon as possible so the issue can be handled.
Customer Service Contact Info
Customers who wish to contact Customer Service with questions, concerns, or complaints can do so by phone at 866-673-6996 or by submitting them directly to their website through their Contact Us link.
This company says that they are “proud to have been named in Forbes Magazine as one of the Top 100 Companies Offering Flexible Jobs in 2014, 2015, and 2016,” and basic online reviews appear to show that they are well regarded as far as a company that provides work from home opportunities is concerned. Unfortunately, there doesn’t seem to be much information on their technology and speech services.
Competitors and Alternatives?
Customers will need to figure out what they are looking for from this company. Businesses looking for speech and technology solutions will need to look for alternatives based on their specific needs, while there are many different crowdsource companies out there if you are interested in either doing crowdsource work yourself, including Amazon Mechanical Turk, CrowdFlower, CrowdTap, and many others.
If you have experience with this company or their products, please leave your Appen reviews below.