Anthem Insurance Reviews
About Anthem Insurance
Anthem Insurance, found online at Anthem.com, is a subsidiary of well-known insurance company Blue Cross Blue Shield which is available to offer coverage in various states throughout the US.
How Does It Work?
The Anthem Insurance website says that they understand that medical insurance is a complicated topic, which is why they strive to provide their customers with simple terms and straightforward explanations about the health insurance that they offer.
Customers who are working with this insurance company will see that they offer insurance coverage which includes Medicare Plans, Individual & Family Plans, Employer Group Plans, and Medicaid.
Regardless of what type of health care coverage you are thinking for, their website says that they are dedicate to providing better care for their customers, improving the health of their community, and making sure they are offering their customers something of quality.
There is no standard or single price for the plans that you will find through this insurance company. Insurance policies will always be priced based on which plan you choose, your state and city of residence, your age and personal health background, and other options. Their website does provide a cost estimating calculator that will hopefully help you understand the costs of each plan up front.
As anyone who has dealt with a medical insurance company knows, there really isn’t something like a standard or traditional Refund Policy that is associated with an insurance policy. Instead, companies may have cancellation policies that are associated with their plans, which provide customers with a window of time where they can cancel their policy and receive their initial premium returned.
Customer Service Contact Info
Customers who wish to speak with Customer Service about their questions, concerns, or complaints can do so by clicking on their website’s Contact Us link and then submitting their state of residence for the most accurate contact information.
While it is not uncommon at all for insurance companies to have poor reviews from different customers who believe that their situation or circumstances were poorly handled or that the insurance company did not do as much as they should have done, it seems that Anthem Insurance has even more poor and negative reviews than most other insurance companies.
The most basic and common complaint is that this insurance simply doesn’t cover much at all. Patients were upset that no prescriptions were covered and that they were still responsible for the vast majority of costs associated with doctors’ appointments and procedures, even though this insurance was often more expensive than other, more comprehensive plans they have had in the past.
This simply means that customers are going to need to be very vigilant at reading and understanding what this company is really offering in their policies before they agree to purchase insurance from this company.
Competitors and Alternatives?
Certainly there are many, many other insurance companies that customers can work choose to work with if they decide that this company and their policies simply are not a good fit for their needs.
If you have experience with this company or their products, please leave your Anthem Insurance reviews below.