Albany Distributing Reviews
19 ‘Albany Distributing’ Reviews
This "company" will take your money, claiming to have the lowest wholesale dropship prices. They call your membership fee a "deposit" so it is not refundable. They don't let you see the prices until you pay because they are at retail on them. They will tell you that you have to purchase in quantity to get better pricing on their products, which research shows they don't even ship if you order them. I requested a refund the same day my account was created. Jeremy told me to file a charge back on my credit card. He told me his "back office knows how to get around that" and that I will never get my money back. They immediately closed my account. I filed the charge back and they created a fictitious log of me "accessing my account 8 times during a 5 week period." This is a complete scam!
I signed up quite a while ago and have made every effort to work with these folks. My first order the site said they had over 500 units. I ordered one and they tied it up for two days saying "Nobody makes such a large order their first time." It was for one laptop. After all the hoopla of sending them multiple forms for a card they had already charged (for my membership), they told me it was out of stock. I let it ride and tried again, this time told that all 900 units declared in the data feed were on hold. Someone JUST bought them that morning after I had been watching them in the data feed for a week. A week later, all 900+ units were still in the data feed. I watched the feed for a month tracking 18 products and wrote to tell them none of them had sold a single unit, so I wondered if the updates were correct. I was told they sell what the they sell, so they just must not have sold any of those particular items. There are over 10,000 products in their data feed, and only a few thousand of them are allegedly in stock, and it appears you can't buy any of them. After being told on the phone I could get discounts on volume purchases, I asked about buying 100 units of something and got a reply email those units sold too well to give a discount. So I asked about a second product and was told they don't give discounts at all. EVERYTHING with these guys is a constant runaround, and this guy who answers the phone is just as rude as he can be. It's like he purposely tries to make you feel like dealing with you is an inconvenience. He'll talk over you. He'll insist nobody told you what he just told you on the last call. I built a web site based around the data feed for their products, and now don't feel I can take a chance they're going to mess up the orders. I have to take it down and start from scratch within the first month of launching it on the three strikes and you're out rule. Whatever they may have been a when people were leaving good reviews (and I checked everywhere before I signed up and found very little), things have definitely changed. You can see it yourself in the new reviews here. I think they're just around to take the $59 membership fee (which went up to $59 from $50 this year) and don't actually sell anything. I mean who turns down a $10,000 order and won't even discuss it? Save your time. This is a complete scam that's cost us over 200 hours in development and countless hours working with their antiquated data feed that is completely dishonest about the inventory.
This scam company has no merchandise. His actions has cost us over $25,000 so far. Anything that you see online about albany distributing being a good company is a review by this one man show and should be disregarded.
Greg - the sales rep in this company is the only one who will talk to you for everything. I dont think there is anyone else working in this company.
He gave me 50% discounts on all the products and in response he wanted me to sign an agreement for $999. Once I gave my first order he just closed down my account giving me reason that "its in company's discretion to break the agreement" and that amount is non-refundable. He is just a scam!! Fraud
The person Greg who takes the call everytime you hit customer service agent is a big time liar.
Not only he will keep making false commitments but he will call you back via "unknown number" to fool and take you in confidence until you fall in his trap.
He is just a " Bastard".
No doubt that it has amazing prices but believe it or not there is just one person GREG who takes care of everything and hence ruins it all.
1. He is very rude and doesnt know how to talk to somone.
2. I lost my privileges from my primary marketplace just because of his false promises.
3. This guy will keep making false promises every day and he will not pick up your phone then until you want to cancel his membership.
4. Even after so much frustations, I decided to get this working just because I could see potential profits out of their pricing but I think God wanted to save me from these bastards and hence things didnt work out.
5. Anyone out there please do not get into their fake promises or fake reviews on websites. They will just ruin your whole existing business.
I signed up prices and prices were completely out of whack. It was not wholesale by any means. I called to tell them this is not true wholesale pricing and then told me my tax ID is not valid and the customer service person, don't remember his name, emailed me a multistate jurisdiction drop shipping form and I sent it back. Then they said they never received it even though it is in my sent items. So I faxed it and they received it. Then some guy called me, I think his name is Greg, and said I can place orders. So I logged in and walla, prices were fixed. If they just gave me this form in the first place I could have done it in 5 minutes but they wait till you call to complain before sending you the darn form. So call and demand their the multistate jurisdiction drop shipping form otherwise you'll get screwed paying retail or darn close to it. Aside from all is good. Once you get passed this nightmare the rest is fine.
September 27th,2015 I saw Albany Distributing advertised on Worldwidebrands.com. I checked it out and called either that day or the next to see if I could obtain a sample of the pricing. I was told this was only for members and private info, so I would have to join but I had 30 days to try it risk free. After 10 minutes, I realized the prices were not wholesale and this was not going to benefit my business. I tried to call but no answer and I then emailed them to let them know I wanted to cancel and be reimbursed the $59. I received a phone call the next day stating they would send a credit to my credit card company. They said it would take up to 8 weeks. I waited, no refund. I called, no answer, so I emailed again and was told someone on their end did not complete the refund process. They would send through right away. I waited, still no refund. I called and emailed. They called me back the next day and said they would investigate and call me back. They then said my phone number 425-xxx-xxxx was making their system change my zip code to a Washington state zip and that was why the credit didn't go through. I gave gem a local number 850-xxx-xxxx and they said that should do it. I believe the mans name was Eric.
I wait again, no refund. I then email them stating they just need to mail me a check because obviously there is an issue with this process. They agree and say it will be the following Thursday because the Ccounting department only cuts checks on those days. He sends me a form to change from my business name to personal since I paid with that card. I send it back and they call me and say they have it and will send check. I receive no refund or communication further. I finall email them again. A man named Greg calls me back and is very argumentative stating their policy is nonrefundable and non cancellable and he has no idea what I am talking about. I tell him he needs to look at the notes on my account and explain all the above. He says he has to check with someone higher up. He calls me back in 3 hours and states there will be no refund-I ask for his name and he refuses to give it. I keep asking and he finally told me Greg-no last name. I ask to speak to his supervisor and he states that he doesn't have on-I then say well there is someone higher than you-who signs your checks. He then says Tasha will call me but it will be Saturday. I received no call.
The dates of my emails and calls are 9/28/2015,10/3/2015, 10/28/15, 11/3/2015, 11/23/2015, 12/3/2015, 1/02/2015, 1/04/2016,1/12/2016, 1/28/2016
I do have phone records on my cell bill for their calls to me.