Alarm.com Reviews

Alarm.com
Based on 2  Reviews



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About Alarm.com

Alarm.com is a home security company who says that they were founded in 2000 with the goal of revolutionizing the security industry and the way people secure and connect their homes.

While home security is important to all home owners, it has only been in the last few decades with the wide spread of companies like ADT and LifeShield Security that the average homeowner has begun considering a personal home security system.

But in today's technologically savvy world, most people are not satisfied with the basic home alarm code systems of the past, which alerted people when a door or window was open after an alarm was enacted.

Alarm.com says that their goals for their customers go far beyond the traditional idea of home security. Their goal is to provide innovative, affordable solutions that deliver greater safety, awareness, control, convenience and efficiency inside your home and wherever you go.

To meet this goal, they don't only provide basic home security systems. The range of services they provide their customers include Interactive Security, Video Monitoring with installed cameras, Energy Management, and Home Automation accessed through easy to use mobile apps.

Their website claims that over one million people already use their services, and that they are dedicated to providing home security and automation services that grow with their customers as the available technology also grows. They promise that they deliver the most advanced solutions to the market first.

Unfortunately their website does not publish any standardized list of pricing for their services. In order to find specific information like that, you must directly contact one of their authorized dealers in your local residential areas.

Customers who are interested in getting more information about how Alarm.com can meet their needs before speaking directly to a dealer can utilize their online tools regarding how you can customize your own home alarm and automation system.

If you have any information about this company or their services, please leave your Alarm.com reviews below.

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2 ‘Alarm.com’ Reviews
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1 Review

Customer be warned!!!!



September14, 2018

As with many customers, we are new to the buying experiences when it comes to a security company.

After the home purchase with D R Horton, I was provided an Alarm.com doorbell. Just to let you know. The doorbell look great, but the customer service with Alarm.com is exhausting to deal with.

After two days, all I got from the customer service department is this message:

Hello Robert,

Thank you for the follow up. We appreciate you passing along the numbers used in this call so that we can investigate your call. We are very sorry, again, for what you experienced. While receiving feedback like this is never easy, it is the only way a company like ours can learn and grow. We take this very seriously and will seek to improve based on what we learn from this situation. We would like to thank you once again for taking the time to report this. If you have additional feed back or questions for us, please let us know.

Regards,

Alarm.com CORE

TID 1756813

Yes, I called Brinks, Links, and etc all said the same things about Alarm.com customer service numbers. Not going to name the companies since they are dealers for Alarm.com, both said the customer service issues has been ongoing for years. Shocking...YEARS! Thank God I do not have stocks in that company.

So, I am a team player. All I can do is give the warnings. I would stay away from Alarm.com like no other. In the end, just wanted to share my first time experience with Alarm.com

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1 Review

Be careful when choosing alarm.com



December30, 2017

They say they can automate your home into one convenient website or mobile app. While that may be true, but after the security system is installed, any time you want to add to the home automation you must purchase the product and have it installed by the dealer /security company that sold you the original system. That could be something as simple as a lightbulb that you want to be able to dim or schedule to turn on or off. Of course that means calling the dealer to come out and pay a ridiculous service fee to install the light bulb (over priced) into your lamp. There are now hundreds, if not thousands, of companies that sell home automation devices. They are easy to install yourself. Do not be roped into having to call the dealer every time you want to add on to the system.

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