Airfrov is a new mobile application and service found online at Airfrov.com which promises people the ability to connect with world travelers in order to get their favorite items and brands from all over the world.
How Does It Work?
According to their website, the creators of Airfrov knew that there were certain products and items from other countries that they loved and always requested that their friends and loved ones would bring back for them when they took trips abroad.
They realized there must be lots of people who felt that very same way but who didn’t know many people who traveled frequently, so they wanted to provide people with a way to get the items they love while giving frequent travelers a way to earn some extra money.
To begin, go to their website or mobile application and post your request along with the price you are willing to pay. Travellers will then make offers that you can choose to either reject or to accept. When you accept a traveller's offer you will need to deposite your money to the website, where it will be held in escrow by Airfrov.
When your traveller fulfills your order you will go to the website and acknowledge that your order has been fulfilled, and at that time the traveller will be reimbursed and paid.
This website says that their mobile app is currently available on both iOS and Android at this time.
Airfrov says that they do charge their requesters a fee of 7% plus $2.00 for their services and this will automatically be added to your purchase amount and the amount of money you have pledged to the traveler to shop for your product.
This website does say that there are circumstances which can occur which will justify a refund of the fees that have been paid. First, if a traveler is unable to fulfill your request, your money will obviously be refunded. But if you are dissatisfied with the product that you have been brought, its condition, or have any other issue, you are welcome to contact their Customer Service team and see what they can do to address your problem.
Their website says that they do ask their customers to use their best judgment when placing requests, however. If you are asking a traveler to bring you back a perishable food item or an item that requires special handling, the website says you must understand that you are requesting this at your own risk, and a refund is not guaranteed if the item does not make it to you in perfect condition.
Customer Service Contact Info
Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by using this website’s Live Chat feature, available on their FAQ page.
This company does appear to get good reviews from their users, especially on iTunes and Google Play. That being said, many reviewers have mentioned that the service fees charged by this company can be fairly high and that customers may benefit by comparison shopping with other, similar services, depending on the types or amount of products they are hoping to purchase.
Competitors and Alternatives?
This is not the only service that works to give travelers incentive to shop and bring back products for other customers from abroad, so customers looking for alternatives to this company will have a fee other options available to them.
If you have any experience with this company or their products, please leave your Airfrov reviews below.