Aeron Chair Reviews

Aeron Chair
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About Aeron Chair

The Aeron Chair, found online at, is one of the most famous office chairs ever created, and is well known not only for its innovative focus on ergonomics but also for its modern design.       

How Does It Work?

According to their website, the creators and designers of the Aeron Chair wanted to understand the problem with traditional chair design, so they decided to speak to people that they knew spent most of their time confined to chairs – people who lived in retirement centers. They then took what they learned and applied to seating, starting “a revolution in ergonomics.”

Perhaps the most important part of their design was their decision to use the Pellicle suspension system instead of traditional seating pads. Using this suspended mesh gave the chair the ability to fit and conform to the people sitting in it, rather than having people conform to the shape of the chair they are in. 

While spending long of periods of time in a traditional chair can create pain and discomfort through long term pressure on the same points, the Pellicle mesh allows weight to be evenly distributed and eliminates this issue. In addition, it provides maximum breathability, so people don’t get hot when sitting for extended periods of time. 

Cost/Price Plans

The base model of the Aeron Chair begins at $729.00, but the price can vary widely depending on the personal choices you make to customize your chair to whatever personal specifications you may want or need. The website does show the price increases which will be applied to your overall bill when you choose to make certain upgrades, so you are aware of the additional fees you will pay throughout the ordering process, and you will be provided with a final price before you officially submit your order.      

Refund Policy

According to their Returns and Exchanges Policy, the Herman Miller Online Store provides the Aeron Chair with a 30 Day Money Back Guarantee. This policy states that anyone unhappy with their purchase is welcome to return it for a full credit within 30 days of the date of delivery. They do ask that customers take great care when shipping their chair back, however, and to use their original packing materials as furniture is susceptible to damage when being shipped. 

Customer Service Contact Info

Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by phone at 888-798-0202 or by submitting them directly to their website through their Contact link at the top of their page. 


Though in recent years there has been some criticism of the design of the Aeron Chair and its limitations, it is one of the most famous office chairs ever created and is well respected for its design. In fact, Wikipedia says that it has been called America’s best-selling office chair and is a part of the permanent collection in the Museum of Modern Art.    

Competitors and Alternatives?

There are many other office chairs which are considered high quality and use innovation to help promote comfort, including the X-Chair, as well as a vast variety of office chairs which can be tried and purchased at local retailers like Office Max.  

If you have experience with this company or their products, please leave your Aeron Chair reviews below.

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