Don't ever use this company

Zero is not a low enough rating for this company. Do Not buy from this company. Had ordered part on March 3, and they said it was on back order and now my ticket is closed. I have tried the online chat that is a joke. There is no real person at phone number listed.

These are the most unprofessional and unethical people I have dealt with in more than a decade. I purchased a refrigerator and it stops functioning properly within 3 days of arrival. There are no numbers for customer service. I filled out a service ticket and was referred to the manufacturer. Basically NOT their problem. They did not even offer contact information. After posting an unflattering customer review. I received a call from a private number, I let it go to voicemail, some unidentified person from AdvantureRV.net starts dressing me down, calling me a liar and accused me of being immature for posting a bad review. Only after reading my review did they offer a website in response. You should only do business with them if you can afford to lose your money because if a problem occurs customer service is none existent.

Avoid this dealer. Similar to other complaints, my package arrived without crucial installation hardware bag being included. Frustrated with the email-only system of communication chronicled in other complaints, I contacted them for return - not trusting their shoddy shipping. They also didn't supply a return label. So I had to pay for shipping the return ($28.00). Subsequently, AdventureRV sent me a notice that they were refunding only $70 of the $92 I was charged. When I complained, they simply referred me to their RETURN POLICY -- which I admit is clearly written -- but I had NO IDEA that it applied even if it was THEIR screw up in not sending a complete product. Somehow, that's YOUR fault, and they'll still charge you their damned restocking fee. They also reserve the right to charge you for shipping in both directions -- even though they don't include a return sticker -- and you'll need to cover that cost as well. They are disgusting.

Sent the wrong paperwork for the brackets I ordered, then could not answer any questions I had. All contact is done through e-mail, which includes mostly form letters from them; forget about trying to talk to anyone! They have no customer support, and their restocking fees should be criminal!

Ordered an Eaz-Lift sway control bar for trailers - they sent me a cheap, inferior knock off product. No response yet from the company. Dishonest.

I ordered 4 items, two of which arrived no problem. The other two items were not delivered. I emailed the company and asked about my remaining items. The reply came from someone who doesn't know the difference between to and two. I have since exchanged 5 emails about the number of boxes I opened and to send pictures of the damaged box. The two items I received were in factory packaging, not packaged by AdventureRV. Neither box was damaged, they just didn't contain the additional items. I am fed up with this company and will not order another item from them.

Shipped wrong part, not their fault, too bad for you.
If you look at their website they are 5 star. But if you do a little checking you can see they are not a nice company.