99Designs.com is a digital marketplace where clients who need designs for their personal or business purposes can find a large volume of graphic designers who are willing to compete for their business. 

How Does It Work?

Clients who are looking for a design begin the process by answering the questions included in their brief with as much detail as possible, so the designers have the best chance of meeting your needs.

Once you choose and pay for a design package, your contest will be officially launched. Their website says that more than 850,000 designers will have access to your design request and can choose to compete for your business. The more feedback you provide your designers, the better your designs will be. 

Seven days after your contest officially launches, you will pick a winning design and sign a copyright agreement - the designer receives the prize money and you receive your new design. 

Cost/Price Plans

This website offers four different packages that each offer different "prize" money and a different number of design proposals.

The Bronze Package costs $299 and will bring you an estimated 30 designs, the Silver Package costs $499 and will bring you an estimated 60 designs, the Gold Package costs $799 and will bring you an estimated 90 designs, and finally the Platinum Package costs $1,199 and will bring you 60 premium designs from exceptional designers that are handpicked by 99Designs.

Refund Policy

They do offer a 60 day, 100% Money Back Guarantee on all contests that don't offer a "guaranteed prize," though of course if you request a refund you are no longer able to use designs you were given access to. 

Customer Service Contact Info

Customers who wish to speak with Customer Service about their questions, concerns, or complaints can do so by phone at 800-513-1678 or by submitting them directly to their website. 

Reputation

This company receives mixed reviews from both its designers and its clients, for a wide variety of reasons ranging from claims of plagiarized designs to poor work quality and more.          

Competitors and Alternatives?

There are some other companies available online which strive to provide clients with a similar solution to their graphic design needs, including StockLogos.com.     

If you have experience with this company or their products, please leave your 99Designs.com reviews below.