39DollarGlasses.com is a new eyewear website which says that they were created by doctors with the goal of giving people an inexpensive way to order their high quality, finished prescription eyeglasses.
How Does It Work?
According to their website, the doctors who were behind the creation of this website understood that there many reasons that prescription eyeglasses are often so expensive, but that many of the factors that go into the cost of these glasses could be eliminated, giving people a chance to own high quality glasses at reasonable prices.
One of the biggest costs associated with eyeglasses is the money that it takes to operate a brick-and-mortar store, which is obviously a cost that they’ve gotten rid of. In addition, they say that other eyewear producers offer a giant selection of which they produce only a few products, making them more expensive to produce. 39DollarGlasses.com may provide a slightly smaller selection, but mass producing the frames allows them to reduce costs even further.
To purchase glasses from this website, you must be able to provide them with all your prescription and measurement information, but they provide an area of their website which will walk you step-by-step toward interpreting the information you need from a standard doctor prescription.
As you would believe from the name of their website, 39DollarGlasses.com provided their customers with a selection of glasses that are currently priced at $39.00, not including the cost of shipping or taxes, though certain frames and options may be priced slightly more expensive.
The website does provide a Refund Policy for their customers, saying that anyone who is unhappy with what they have received for any reason is welcome to return their eyeglasses for a full refund of the original order, minus the cost of shipping, which is non-refundable, or you can request a one-time exchange at no cost to you with free return shipping provided.
All you have to do is contact their Customer Service team within the first 10 days of receiving your glasses to get a Return Merchandise Authorization. You must then successfully return your purchase within 30 days of the original delivery date, in their original condition and in the hard case they were sent with.
If you return your glasses any time after this 30 day window, up to 120 days after the date of delivery, you will be given a 50% refund or a 50% credit toward a new pair.
Customer Service Contact Info
Customers who wish to speak with Customer Service about their questions, concerns, or complaints can do so by phone at 800-672-6304, by submitting them directly to their website through their Contact Us link, or by using their website’s Live Chat feature when it is available.
This company appears to have mostly mixed reviews at this time period, with many customers being excited with the cost and selection of the glasses available from this web retailer, while others had less pleasant experiences. The customers who had negative experiences complained about the slow shipping times and poor Customer Service.
In general, it appears that the consensus on this company is that as long as you are patient and willing to accept the standard polycarbonate lenses they use, you’re likely to have a fine experience with this company, especially if your main concern is the price of your eyeglasses, as it appears that it may be difficult to beat this company’s price point.
Competitors and Alternatives?
There are many, many different companies that are claim to provide their customers with high quality eyewear at more affordable prices than normal eyewear retailers or traditional doctors’ offices, including GlassesUSA.com, All4Optics, Lookmatic.com, ZenniOptical.com, Coastal.com, and many others.
If you have experience with this company or their products, please leave your 39DollarGlasses.com reviews below.