2Game Reviews
2Game, found online at 2Game.com, is an online store which sells their customers video game keys in a variety of categories for discounted prices, all of which they promise are legal and legitimate.
How Does It Work?
Like any other online store, customers can go to their website and browse their featured offerings or search through their current inventory by category, including Rockstar Sale, Deals, Bestsellers, Coming Soon, and Out Now. Or you can use their search feature to find a specific game you have in mind.
Their Rockstar Deal category is likely their most popular, as it is the category which advertises the most significant discounts on the video game keys they have currently available.
Once you have found the game you are interested in, you will be given specific instructions for how to download your key, finalize the purchase of your game, or complete the buying process of whatever item you are ordering. All users must create a 2Game registered account to make a purchase.
Cost & Price Plans
Since 2Game.com carries such a wide range of products and accessories, there is no set or static price range for the products you will find there.
When you do look at a specific game you are interested in purchasing, you will see two published prices, the original retail price and the price they are selling it for, so you can understand the exact discount you are receiving.
Refund Policy
Unfortunately 2Game.com does not provide any information on potential refunds, either on their website or in their legal Terms & Conditions.
It's understandable that this company may not offer refunds, as they sell product keys which, once they have been distributed, cannot really be returned.
However, there may be circumstances in which a refund could be reasonably requested, in which case you will have to appeal directly to their Customer Service department.
Customer Service Contact Info
Customers who would like to speak to their Customer Service team about their questions, concerns, or complaints can do so by using their website's Live Chat feature whenever it is available, or through any of their active social media accounts.
Reputation
2Game.com appears to have mixed reviews from their customers. In general, the reviews appear positive, with many people reporting being happy with the excellent prices and the ability to get a wide variety of games.
There are some negative reviews, however, almost all of which occurred when a customer complained that they were never actually sent their product key and received essentially no assistance from Customer Service when they complained and requested either their key or a refund.
Fortunately, the negative reviews appear to be rare, so if a customer is interested in trying this company for themselves, they should feel free to do so.
However, it will be important to watch for your video game key and contact Customer Service immediately if you feel something is wrong.
Competitors and Alternatives?
There are other websites that do offer these same types of products online, as well as many local brick and mortar game stores which sell video game keys.
If you have any experience with 2Game or their products, please leave your reviews below.
2Game Customer Reviews
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Payment Issue and Lack of Adequate Support
I am extremely dissatisfied with my purchasing experience on the website 2game.com. Recently, I purchased the game NBA 2K23, which was on sale. I chose to make the payment using Pix, and that's when the problems started.
Despite following all the instructions provided by the website and the payment service provider, Payssion, I was informed that my payment had not been received. Since then, I have been in contact with the site's support team since Tuesday, trying to resolve this issue.
I have sent over six emails to their support, but so far, I have not received any effective solution. The responses I received only claimed that the payment was not received and suggested that I contact my bank. Following their advice, I reached out to my bank, which confirmed that the transaction was completed and duly confirmed. I provided screenshots of my conversation with the bank, but the site's support team informed me that it is a common response, even when the payment is not processed.
Yesterday, after much insistence, I sent an email demanding that the support team reach out to Payssion. However, they responded almost 24 hours later without a concrete solution. I received a generic message once again claiming that the payment was not received. Today, I contacted support again, demanding a solution to my problem. I sent the email at 10 a.m., and up until now, at 5 p.m., I have not received any response.
Throughout the conversation with support, I provided multiple screenshots that clearly demonstrate that the payment was made on my end. I should not be held responsible for an error in their system. I made the payment exactly as instructed by the website itself, and it is unacceptable that I am facing such difficulties in obtaining a solution.
In light of this situation, I demand an immediate and satisfactory resolution to my problem. Additionally, I hope that 2game.com reevaluates the quality of its customer support, as the lack of proper assistance and delayed responses have only intensified my dissatisfaction.
Overall, my purchasing experience on 2game.com has been extremely frustrating and disappointing. I hope this review can alert other potential buyers about the issues they may encounter when making a purchase on the site.
Great site, works well!!
This site is amazing. Great prices and they helped me a lot on their support tickets. I would definitely buy there again. Just don't use VPN's and abide by their rules and you'll be fine.
P.S. Make sure you buy the game on the right platform.
2game.com is a scam - Picture included
I recently made a purchase from 2game.com and AFTER the transaction went through and hit my PayPal account, I clicked on the button to reveal my game key. What was revealed was not a game key, but the message "Key not available..." Are you kidding me?
I've submitted a support ticket to their supposed "24/7 customer support" and have not received a response. I am speechless. How would a company continue to make transactions and receive money and not have game keys available?
The transaction shouldn't go through if a company has no game keys! This concept is so simple that I find it absurd that I actually had to type that out! Proof included in imgur link. I found out afterwards when looking in my email that the company is based out of Hong Kong.
https://imgur.com/a/rVbtxVm