123Stores.com is a website that describes themselves as “The Online Mega Store,” an online retailer that will always provide their customers with “the top brands at the most affordable prices.”
How Does It Work?
According to their website, the goal of 123Stores.com is to be a one stop destination for all your online shopping, which is why they include a large range of products in “hundreds of categories” – so their customers know that all their needs will be covered.
This company operates like any other online retailer, giving customers the ability to look through their current inventory either by using their website’s search tool, if you have a specific product or item in mind, or you can look through their categories, including Home, Health & Beauty, Home & Garden, Electronics, Furniture, Sports & Fitness, Kid & Toys, Travel & Outdoors, Musical Instruments, Brands, and DEALS.
Since this company has such a large number of products that they sell and distribute at any one time – quoting more than 100,000 products – there is no real way to quote a set or static price range for the products you will find on 123Stores.com. That being said, the company does promise free shipping anywhere within the continental United States and a Lowest Price Guarantee.
This Lowest Price Guarantee states that they have the ability to offer the lowest price on all products, and that they will match any competitor’s advertised price. Unfortunately they do not provide any further details than this, either on their website or in their Terms and Conditions, so customers who are interested in this policy will need to contact Customer Service.
The website states that most new and unused items are welcome to be returned within 30 days of their delivery for a refund. The products are required to be unused and in the original box and packaging.
If you are returning an order due to “Buyer’s Remorse,” which they qualify as any reason other than an issue that is a result of their error, or a damaged or defective product, then you will be charged a 15% restocking or cancellation fee.
All returns must be accompanied by a Return Merchandise Authorization Number, and products must be returned within 7 days of receiving your authorization. If you are returning a product due to damage, defect, or manufacturer’s error, then the Customer Service team will provide you with a pre-paid shipping label.
Customer Service Contact Info
Customers who wish to speak with Customer Service about their questions, concerns, or complaints can do so by phone at 646-798-4732, by email at [email protected], or by submitting them directly to their website using their Contact Us link.
At this time there are very few reviews available for this store, but those few which have been written do appear to be mostly positive. Customers seem to like the very things this store promises – good prices and a large selection of items.
That being said, the vagueness of their Lowest Price Guarantee and the strict parameters and fees associated with their Refund Policy may cause customers to think twice before using this website with confidence. Because of this, new customers may want to begin using this website by purchasing only smaller scale, affordable items to try their service for themselves.
Competitors and Alternatives?
There are many different online retailers promising the best prices all over the internet; it just depends on the items you are looking for. Though this company promises to be a one stop shop, customers should generally find websites that specialize in the specific products you need so they can feel confident in the purchases they are making.
If you have experience with this company or their products, please leave your 123Stores.com reviews below.
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