There are so many CD’s, DVD's and games that people no longer want and no longer use. They do not know where to bring them or what to do with them. Zumu has the answer to help you get rid of your old media products.
The Zumu platform enables you to get cash for your items or donate that cash to a charity. The requirements for what they will accept include DVD’s, full length CD’s, and games for Xbox, Wii, Nintendo DS and PlayStation. All of the items must be in great condition, meaning they can’t have any scratches on it. The original casing with the original barcode on it must also be intact. The original artwork must be in the case and must not have any rips or marks on them. The discs cannot be pirated or copied versions.
To start your item submission, you must enter the barcode from the items you want to sell. If any of the barcodes do not process through their system, you may have to call them for further directions so you make cash for it. There is a minimum of 10 items per transaction; there is not a maximum item limit.
Dollar values of the items change daily, so once you receive the quote and prepaid shipping label, you must send them right away to ensure they arrive within 10 days of the transaction. If any of your items are rejected because Zumu does not feel they meet the quality standards, they will not pay you for those items, and those items will be recycled. Payment is made by check and is typically mailed out to you within two weeks of the date they receive your package.
Zumu has taken this business plan as an opportunity to bring about an overall positive experience for everyone involved including the community at large. First, they have created an easy way for individuals to make quick cash for their old media items. Other people who may not have been able to afford that media product can finally buy them at a low price.
Second, Zumu has taken an environmental stand to help reduce waste in the landfills. They believe that “going green” is important and their site enables everyone to assist with their efforts. Media products are either sold or they are recycled.
Helping others has also been incorporated into their payment system. Charities are always in need of funding. Promoting charities and making it easy for sellers to donate the money they make from their media instead of receiving a personal check. You are able to direct your payment to the charity of your choice based on those listed on their site.
They also make it easy for fundraisers to generate money for their cause. If you are involved in a fundraiser, you may submit a request for it to be listed on their site as an option for sellers to donate their money to.
Zumu has shown that it is possible to make a difference in the world. By making one small step, they have created a path to bring out the goodness in people and hopefully are setting an example for other businesses to follow.
after almost 5 months having sent in items and getting very poor info form this company they had the nerve to short change me $5 after telling me how hard their job is ... dont take on something you cant handle then take it out of your customers shame on you... cant wait to see this company shit canned like all the other scammers
Wish I had read all the reviews before selling to these guys! Will stick with Music Magpie from now on! I am fortunate enough to have a close cousin of mine in the media industry, Who if I asked nicely could 'pull a few strings' to humiliate this so called company, just as they have done with us!! should I not receive a reply to my Email by Friday 24th May 2013 then lets just say... Watch this space!!
DO NOT USE!!! USE MUSIC MAGPIE INSTEAD!!!
The Pros: The iPhone app was easy enough to use, as was the free shipping. The fact that they have a PayPal option was also pretty convenient.
The Cons: it takes a LONG time to get paid, in fact, I still haven't gotten paid. No idea why it takes so long, as PayPal is that easy to use and it only takes a few seconds to send a payment. If it were a check/money order I'd understand back ups & delays... But not an instant transfer. I'll keep everyone posted on EXACTLY how long it takes. Also, don't expect to get very much money for anything, we're talking like 30cents or so for most things.
If you're desperate for some money, give em a try, but don't expect to get that money this week, or this month. My advice- use a pawn shop or have a yard sale or something first.
Send them 95 CDs in February. Never heard from them. Month later they say, only after I reach out to them, that they only received 93 CD so they put my order on hold versus telling me so. I tell them to send me a check... this was in April. It's now mid-July and still nothing. I have sent them one final request, then I unleash a world of negative publicity online on them!
I have a lot of CDs to sell. I decided I would send a small batch on Zumu to try out their service. Got an e-mail on 4/11 that they had received my discs; got a second e-mail on 4/16 that they had received my discs. A month later, I still haven't seen payment.
I just sold over 200 DVDs and CDs. I was concerned reading some of the reviews and emailed their customer service. They did tell me there was a delay in payment but I still feel that I couldn't have got more quicker anywhere else
wasn't really in a rush, sold 100 items would have waited about the same if I sold on ebay.
I will do it again, it would be good if they could pay quicker though.
I sent my items off to them over a month ago. I got an email about two weeks ago saying the payment was being processed. Have not received payment to this day AND have not heard a word further from them as to what the delay is. Then when I tried to reply to their last email I get a notice in my email that my message can't be delivered to that address. Makes it all seem pretty shady if you ask me.
Won't be using these again, will go to another known site. Not only have they given me £5 less then quoted it has taken nearly two months for the cheque to arrive. The other site gave me what they quoted and I had my cheque within 3weeks. The only reason I went with these guys is because they quoted more. Well obviously not. Would have got more doing a car boot sale. Not happy wont use again.
Sent them CD' and DVD's in April, waited 3-4 weeks for payment. Received nothing. Emailed them in May, to be told that because of their overwhelming success in 2013 that their payment cycles have been delayed, and would be receiving payment in July. So, because of their short-sightedness, I have to wait beyond their advertised and promoted 3-4 week turnaround time. Unacceptable.
Zumu is a big BOO-HOO!
I will never use this service again.the fact that its been 2months and still no check tells me everything I need to know about Zumu.Either they have no idea how to Manage there Volume or there just very slow at processing orders either way will never use them again..Oh ya and none of your emails work.
My husband sent out our package over a month an a half ago and still have not received payment. Tho is ridiculous and unprofessional. We will be seekin legal action for false advertisement. And I dare them to short me anything less than the amount that was shown on the original quote. This is the bigger SCAM I have seen!!!!!!
I have used Zumu twice now and have not been disappointed. I sold a bunch of DVDs that I no longer wanted and then sent them all of the CDs that I still had. The site was great, the prices paid were good and I received my payments without issue.
I thought the service was among the easiest to use that I've come across. I got rid of a bunch of 'junk' out of my basement and I didn't have to invest a ton of time. I'll use it again.
Sent pkg 4/11/13, got "order complete" email 4/19/13. Sent email to firstname.lastname@example.org 4/25/13 asking when the payment was going to be sent. The response said I have to wait until 7/12/13!
Zumu.co knowingly mislead us to believe that we'd receive our payments within two weeks if you read the reviews on their home page and the automated emails. Three to four week anomalies are typical, but this payment backlog is worrisome. There may be another class-action lawsuit letter coming in the mail soon, people. Get it together quick, zumu.
I also sent bunch of CD's out on 2/15/13 and took until 2/28/13 for me to get an email that my stuff was received and then again on 3/5/13 I received an email stating that my stuff has sucessfully been processed and submitted for payment processing. I then reached out to the email address that is for the customer service directly on 3/20/13 to inquiry on what was going on and I got a response the next day claiming that yes they in fact received my merchandise and due to LARGE VOLUME of business for 2013 that there is a delay and I would have a check cut on 4/26/13. Well here it is 4/26/13 and again no calls no nothing I just sent another email again to advise them I believe they are a scam and will start legal action on my end immediately if I do not receive my payment. So I will follow up to this post and let you know what if anything has been resolved. I mean come on it doesnt take over a month to process a payment. So for whoever reads this ... dont go by what their website stating 3-4 weeks for payment. This is completely hog wash.
Items were shipped to Zumu 08/Feb/2013, delivered by USPS on 13/Feb/2013. Zumu did not acknowledge receipt until 25/Feb/2013, almost 2 full weeks after delivery was actually made. It then took Zumu until 19/Apr/2013, more than 2 full months after Zumu received the items, to send a check, and that check was short by $0.50.
It is obvious that short-sighted accountants direct Zumu. Taking forever to pay is just bad business - paying less than the agreed amount is gross negligence and just not very smart.
My wife and I both sent boxes of DVDs to Zumu which were received on January 21, 2013. She received her check the end of March. Not great considering their website states 2-3 weeks or "in no time" but, I wouldn't complain so much about that. However, my box of DVDs, received on the same day, hasn't been paid out yet and its the end of April. Upon contacting Zumu today, I was told that my box was missing a DVD - I highly doubt that since I packaged the box using the inventory sheet as a checklist, but was then told that my box was "on hold" because of the "missing DVD." Let's say for the sake of argument that it was indeed missing a DVD - why didn't Zumu contact me to let me know? Were they hoping I would forget about my shipment altogether? It wouldn't be hard to do considering the insulting amount they pay per DVD - but that's an entirely different point altogether. The best part here is that now that my box is no longer "on hold" because I agreed to get compensated for my box minus the "missing DVD" my check will be here after the next payment processing cycle of July 5, 2013! Do the math, that's two and a half months from now and a total of almost 6 months since my DVDs were received by Zumu! You mean to tell me Zumu receives thousands of DVDs every day but only processes payments once per quarter? I HIGHLY doubt that considering they advertise that payments will be received in 2-3 weeks. Come on, keep your word Zumu. Its not about the miniscule amount of the check - its about doing what you say you're going to do, when you say you're going to do it. Your company has a serious problem with this! I would never recommend them to anyone and in fact, will happily go on Facebook right now to share my experience!
I got more for most of my stuff than I could have elsewhere and the process was pretty easy. It took a little while but I wasn't in dire need of the money or anything.
OK, it has been over 2 months since you rec'd my CDs. This long of a wait for payment is utterly unacceptable. I will give you until THIS FRIDAY to have a check in my mailbox or I will file a wire fraud complaint with the USPS, write the attorney general and also write the better business bureau. There is no EXCUSE for this type of pathetic service. I DARE you to post this damn e-mail on your website feedback page!! I will NEVER, NEVER use your service again.