Zoosk, found online at Zoosk.com, is a dating site which says that it helps people date smarter using their own unique technology and is available in more than 80 countries and 25 languages.
How Does It Work?
Like other dating websites, Zoosk allows members to sign up and create a profile completely for free. But as you start looking around and interacting with other members, Zoosk's Behavioral Matchmaking will "learn" about you and begin pairing you with singles you are likely to be mutually attracted to.
Once you want to begin actually speaking with other members of the site, you will need to upgrade to a paid membership.
Though Zoosk does not publish its upgraded membership fees, they are reported on other websites as being $29.95 per month, for a month-to-month subscription, $19.98 a month, billed in one lump sum of $59.95 for three months, and $12.49 a month, billed all at once for $74.95 for a six month subscription. All subscription plans automatic renew unless you cancel in advance of the new billing cycle.
Currently Zoosk offers mobile applications for both Android and iOS operating platforms.
Since this service is offered with a pay per month plan, as well as all other shipment plans needing to be paid in advance, their Terms and Conditions clearly states that all charges and fees are non-refundable.
Customer Service Contact Info
Customers who would like to speak to their Customer Service team about their questions, concerns, or complaints can do so by phone at 888-939-6675, by email at Support@Zoosk.com, or by submitting them directly to their website.
Unfortunately Zoosk has many mixed reviews with unhappy customers complaining that they believe this site sets up fake profiles and provides fake interactions, but there is nothing in their Terms and Conditions which supports these accusations.
Competitors and Alternatives?
There are many other online dating sites available out there, some of which are straightforward traditional sites like Match.com and eHarmony.com, while others are more targeted towards specific niches, like ChristianMingle.com.
If you have experience with this company or their products, please leave your Zoosk reviews below.
132 ‘Zoosk’ Reviews
Not even worth a star
I totally agree. I just spent the last hour on the phone between Zoosk and my bank. I had $200 worth of charges show up in my bank account this morning from Zoosk. I have NEVER used this site AND I certainly have NEVER given them any credit card/debit card information. After a lot of back and forth, zoosk informed me that it was in fact fraudulent activity and EY shut it down and will be refunding my money. I, along with my bank think that this is still very suspicious so I have also filed a dispute claim with my bank against zoosk, if in fact they end up NOT refunding my money. I had to cancel my card and now have to wait 5 business days to receive another. SUCH a pain in the you know what. Not to mention, 4 months ago wVhen i received an email from a friend asking me to "check out" his new pictures that he uploaded in zoosk. Stupid me I clicked on link and then zoosk sent out same email, from my address, to every single person that I have ever sent an email to OR that has sent me an email OR any email chains that I was included on, asking them to "check out" my pictures that I uploaded. Wich I hadn't. Complete nightmare. Iget about 15 emails from zoosk per day. This sort of thing should be illegal. Can you tell that I am fuirous?!?! Don't ever do anything on Zoosk!!!!!!!
Have to Pay to Meet
I made the mistake of having a 3 month paid membership. This should mean that nothing else requires payment. However, if there's a mutual match they require payment to actually contact each other. That's a definite scam. Once you pay, that should be it.
By the way, you have to uncheck the appropriate box or it will renew automatically. They are worse than useless and I would give it less than 1 star if possible.
1 main reason I'm deactivating my account, I can not add my partner from facebook. How awful...
I dont think you should have to pay to meet someone. If they dont like what you say they delete it. I wouldnt recommend anyone to use this site ever. I wouldnt even rate it that high. These people are PATHETIC!
getting the same exact from more than 7 zoosk users at the same time , it explains everything
Garbage, sucked in again
i got sucked in again. not only did i sign up for 3 months. but they added an additional fee. it was supposed to be 59 dollars it turned out to be 80 something dollars . for which they dont give you diddly squat. Story, Whats my story? Try this for starters Today Sunday January 13th . i have sent 20 different so called members a note , chat request or message . Some of these messages were a response to so called chat requests . Story? i got zero answers or responses. I didn't ask any one to marry me or god forbid was i abusive in any way. but zero responses, Am I the only idiot to pay for a member ship? I cant believe i got sucked in again . My profile has been viewed 162 times.How many of the profiles on here are real? how many views are Zoosk computer generated. . I am really disappointed. Thank you.
I smelt rip-off a mile away
So i signed up without paying anything or submitting any financial institution details. Started looking at different profiles, there appears to be two types, real and fake i think. You can tell an odd profile, you cant seem to send typed messages without a profile. The reply to the wink was also intriguing as it said "Thanks. If your in..". Sorry but most girls usually dont start with that. Why cant you just paste some google ads on your site, id prefer that to this 30 dollars for one month. Its a pity as well if the profile is real, but how can i be sure, i just can. Zoosk you've lost my interest.
Just as Bad as Obama's priorities
This site seemd legit. Made a profile winkd at a chick that looked cute. 30 minutes later she sent me a messege that siad she wont be on to chat til later tonight. Went to reply but siad i needed to subcribe. When i first made a profiel it siad chat was free... wtf?... so i proceeded to do the 1 month, filled out endless list of info and total was DOUBLE the amount they siad it would be. Really? might as well go to Plenty of Fish, its free
It's a scam
stay away!!! It's almost as though there's nobody on the site but yourself. You write and write but no answer except for these automated replies. which are meant to make you think that you are being replied too. But your just being deceived. Don't fall for it. Like I did. this is a scam...
This is the first time ive tried a dating site, but even someone new like me can tell what a steaming pile of crap this website is, i paid for a few months and regretted it almost immediately. For starters, i knew right away when i saw that you had to pay for "coins" (which arent cheap btw) to make your profile more popular that i messed up by paying for a subscription. Lets think about that for a second, i already paid them to make a profile, and now, in their own candy coated sugary way of saying it, i need to pay them more so that my profile doesnt get moved to the bottom of every page. BS!
Second, when i signed up i filled out all the credit card info and when i was asked if i wanted the subscription to automatically renew when the time was up, i said no. Lo and behold, ive gone to the subscription page 3 times now and changed it so that it wont automatically renew, but every time it somehow magically is changed back to automatically renew, i called their customer support and told them in no polite terms that if i was charged for a second term i would be taking legal action, and that i could prove i told them not to renew it, after that, the setting for some odd reason remained as i set it.
Last, their "scientific matching service" is garbage. There is absolutely nothing scientific about it. Im a laid back introverted kind of person, not into athletics at all, yet for some reason, i keep getting matched up with people who say that are outgoing, love sports, and want to meet a guy who also enjoys working out, playing sports and going on long hikes. I mean it literally is trying to match me with my polar opposites, and than calling it scientific. its not scientific, they just pulled someones profile out of their butts, sent me an email about them and than claimed we were right for each other by labeling it as "scientific".
in conclusion people, do your part in making this greedy money grab of a website find its rightful place, hidden in the bowels of the world wide web where no one will ever find it, thus being unable to prey on the pockets of desperate vulnerable people.
Wast of time
After paying almost $50/month (they have some sign up fee) I got nothing. This site is complete garbage. Every time I list a small piece of information like hint’s to contact me over the email my profile being fixed while there is some members that they listing their entire email address. To me they are some fake ID’s listed by ZOOSK which makes them be a fake, garbage site. Not to mention after nearly 40 emails I have no response.
Zoosk is a scam. Here is why...
I opened a free account with Zoosk a couple years ago. They started sending me their "scientific matches" almost immediately. Shortly after short messages like, "Coke or Pepsi?" and winks began to appear in my Zoosk Inbox and Yahoo email. You can respond one time to a message. Their word-filter prevents you from giving out any contact info and is very strict. They also have a Popular Meter. My meter was in the millions which gave me a very popular rating. Then I started to receive messages that contained the exact user picture but had a different name, location and profile. They generate fake profiles and reuse the same pictures over and over! I began replying to these emails telling the ladies that the site is a scam. As soon as I started doing that my Popular Meter went from a Very Popular rating to a Poor rating. I no longer receive duplicate images and the emails to me are greatly reduced. Zoosk knows I am telli
Don't be fooled
Creepy, unethical website that preys on the stupid and desperate.
Zoosk ... rip off dating site!
I wanted to try a new dating site and saw Zoosk, which lured me in with picture of some nice looking people with their locations as being close to mine, or even in the same town.
So I attempted to sign up, then when you finish filling out all your info including credit card info and are ready to submit... they hit you with a $29 sign up fee! Well, I did get around that by googling "how to avoid Zoosk sign-up fee" and found that if you cancel before you hit "submit" .. within a few hours they send you an email that will offer to waive the fee.
OK so I got around that one... now I was signed up. Then I found out that if someone flirts with you, or likes you .... you have to pay extra (with coins) to "unlock your mutual match".... WTF... didn't I just pay for a subscription ... now I have to pay again to contact the person who flirted with me?
So apparently the only way you can communicate with someone is if they email you or you do a search and email them. What a rip off!!!
The only thing I am happy about is that I signed up for only one month so my $$ loss is minimal. Oh did I mention that all those pics you see with people in your area don't really exist! ... yep, when I did a search using various distances... there was not one face that I saw when signing up.
I hope this helps all you dating folks out there looking for a good dating site... it's certainly not Zoosk ... but I would recommend match.com and PoF (plenty of fish)!!!
Good luck everyone!!!!
Regret not leaving negative stars -4
Zoosk is a Rip-off. I tried to contact local women on Zoosk with no answer. Some of these women I encountered in town. They informed me that they are no longer on Zoosk, sometimes for over a year, yet their adds remained. Zoosk will show you people that you cannot contact, because they are not paid members. I have received a flirt on Zoosk; I immediately responded, and was met with a message that the member is no longer a Zoosk member. Zoosk conclusion try another site.
I have to echo what's already been said... Zoosk is horrific / arguably a scam
As others have said, the "flirts" you get from attractive girls are plants and not genuine profiles.
By far the worst dating site I've tried.
Joined and canceled in 3 days when I got to see what it really is. I'm not into the live chat thing - for teens. No refund on my 6 month purchase. RIPOFF. They wont let you filter who sends you interest. Anyone can! and you cant filter the search by area, they always put it back to 100 miles no matter how many times you change ans save. Too exaushting with all the deleting, denying and blocking. Never did get to find someone in my town. and DONT link it to your facebook - it copies and posts all your stuff!!! Favoite movies and books...beware single parents!!! SUX
The ultimte fraud
Ive been on all the dating websites since they started and there was only match.co, at least 7-8 years experience with this crap. Zoosk is the most scammy pay site ever. DO NOT GIVE THEM YOUR CREDIT CARD!! I sent them a check as I had read about their continued charging you after you quit them. they invade your computer and every time some one looks ( Who cares if someone looks?),a pop up would appear while you might be working on your computer and a "ding" sound. Almost all were not paid members so they couldn't talk to you if you wanted to. weather u pay or not once u join for free, your profile is used to lure others in, to pay to talk to you. The "flirts" are mostly "plants" and people who are not paying. then even when u pay, once you have a "mutual" match, you have to buy "coins" to talk to the person, when in fact I already paid for 3 months. so its another 20.00 for what might not even exist. U can put in your search parameters, and they will still disregard and send u people from several states away, not of the race u asked, to tall etc. It very robotic and cant believe they are allowed to steal from us in the light of day, Is there no policing these thieves? And if u look at the "rating websites " zoosk is number one!!! one scammer protecting another scammer. whats happened to the human race!
Pile of pooh
buy a subscription and then you still have to pay to access mutual matches. total crock of brown smelly stuff.
i hope they get uncovered and sent down the line.
much better sites out there...
Sucker born every minute - including me
I am so ashamed. I know better than to fork over money without doing research but "they" got me this time. On first view, it seems like a decent dating site - plenty of prospects, etc. So I spent at least an hour composing a profile, answered all the "chemistry" questions, put up one picture for starters, etc. And WOW! The emails start pouring in of women who "viewed" me, plus a few who WANT TO MEET ME! Nice! But there's a catch - you are not going to have any contact whatsoever with any of these people without subscribing.
OK, I've paid for dating sites before. Usually the rate is around $30 for one month. So I gamely get out the card and click to subscribe. I fill in all the information and get to where it's time to finalize the deal and "WHAT"?? A "one-time set up fee" of $25? Give me a break. At first I said "no way" but eventually I bit the bullet and coughed up $55... for one month. But hey, there were all these quality profiles out there that I wouldn't be able to contact or hear from so I decided to absorb the cost.
So within an hour or so I get a message telling me a have a mutual match. Awesome! This sounds great. But all I can see is a name and a picture. I can't see any profile information. It turns out that I can't take advantage of this whiz-bang mutual gadget without SPENDING MORE MONEY! Minimum is $20. For "coins". This is the point at which I realized I'd been had. I felt sick.
If you see this listed in any "best of 2012" lists, ignore it. Plenty of Fish isn't perfect but you can actually meet people without having to pay a dime.