Zoosk Reviews

Based on 114 Reviews
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About Zoosk

Zoosk, found online at Zoosk.com, is a dating site which says that it helps people date smarter using their own unique technology and is available in more than 80 countries and 25 languages.

How Does It Work?

Like other dating websites, Zoosk allows members to sign up and create a profile completely for free. But as you start looking around and interacting with other members, Zoosk's Behavioral Matchmaking will "learn" about you and begin pairing you with singles you are likely to be mutually attracted to. 

Once you want to begin actually speaking with other members of the site, you will need to upgrade to a paid membership. 

Cost/Price Plans

Though Zoosk does not publish its upgraded membership fees, they are reported on other websites as being $29.95 per month, for a month-to-month subscription, $19.98 a month, billed in one lump sum of $59.95 for three months, and $12.49 a month, billed all at once for $74.95 for a six month subscription. All subscription plans automatic renew unless you cancel in advance of the new billing cycle.  

Mobile Options

Currently Zoosk offers mobile applications for both Android and iOS operating platforms.   

Refund Policy

Since this service is offered with a pay per month plan, as well as all other shipment plans needing to be paid in advance, their Terms and Conditions clearly states that all charges and fees are non-refundable.    

Customer Service Contact Info

Customers who would like to speak to their Customer Service team about their questions, concerns, or complaints can do so by phone at 888-939-6675, by email at Support@Zoosk.com, or by submitting them directly to their website.  


Unfortunately Zoosk has many mixed reviews with unhappy customers complaining that they believe this site sets up fake profiles and provides fake interactions, but there is nothing in their Terms and Conditions which supports these accusations.  

Competitors and Alternatives?

There are many other online dating sites available out there, some of which are straightforward traditional sites like Match.com and eHarmony.com, while others are more targeted towards specific niches, like ChristianMingle.com.  

If you have experience with this company or their products, please leave your Zoosk reviews below.

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114 ‘Zoosk’ Reviews
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This is my way of getting my moneys worth

Reviewed By Chilli Pepper on June 9, 2013, Newcastle, Australia

I had been a paid subscriber to zoosk for a few months when all of a sudden I am blocked by a zoosk administrator. I also received an email from them saying sorry to see you go as though I had cancelled my subscription. This all took place over 3 months prior to my paid subscription being due. I have sent dozens of emails to them asking for this problem to be rectified with not one reply. I then opened another profile and emailed them many more times still no response. I kept writing them messages in the "about me" section to see again if I would get a response.....still nothing. They were obviously reading these messages as they kept rejecting the content. So they owe me 3 months subscription fee and for that I will write bad reviews wherever I can. Use Plenty of Fish instead as it offers the same for ZERO dollars. I urge everyone who has received nothing but ignorance from Zoosk to advertise this wherever they can....also spread the word to use a competitor. Remember POF :)....Zoosk :(

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A rubbish tip full of endless fake profiles.

Reviewed By ABC123  on June 8, 2013, Melbourne, Australia

Fake profile after fake profile after fake profile. These fake profiles are of very attractive females who use the same profile pics but when you look at the locations of where they are they are different. This is a huge giveaway! These are used in luring you to subscribing with all their winks and messages etc. Once you are sucked into subscribing you go to reply to these winks and messages these fakes have mysteriously vanished once you look them up in your inbox etc. And you also have to pay to reply to a message after already paying a monthly fee. It's the biggest rip off!
I know some of my friends have profiles on this site but they don't subscribe nor do they use and check their accounts or profiles they just leave them there inactive and idle. If it's not the fakes it's the unsubscribed, inactive profiles that are also just wasting your time as you will not be able to be in contact with them.
Customer service is awful. Nothing will be fixed or resolved.
Basically you are there to feed the profits so this can keep continuing on and on with unsuspecting people.
This site is the biggest lie and enormous in being misleading.
DO NOT ENTER THIS SITE. It will suck your hard earned $$$ and will keep doing so it won't stop. It is a parasite.
If you already have a profile on there delete everything you have on it and then delete the account.
It wants a star rating. I have to give it a star rating unfortunately for me to submit this so the one star I have to rate is a shooting star straight to the sewage farm!

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Beware - check profiles carefully

Reviewed By JOY KREJCAREK on June 2, 2013, MANITOWOC, WI

I have seen some interesting men, and contacted one. I admit I submitted my personal email address too soon.
beware of this individual and check him out. George Whetstone Sr.
After checking his background on the internet, there was one money scam reported.
Here is another one. It only took 3 weeks of emails before I got this long sad sob story. I don't fall for it. Even his emails are very weird like he writes very long prose and I think he gets it from a book.
I don't think the picture belongs to him. An 80 years old man does not run around the country working and emails don't usually contain abbreviations of the young. I taught school until two years ago and I am familiar with the suspect and danger signs.

I think this should be reported.

It isn't Zoosk's fault. Just be careful!!

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Fabio Panforte
June 03, 2013

I receive messages stating that so and so would like to chat with me. I accept the "request", write to them and not ever do I receive a reply! Moreover, the same messages repeatedly return to inform me that so and so is online and would like to chat. I try again and again and never do I receive a reply!!! It seems to me that either nobody would like to communicate with me even when the requests to communicate with me are being made or that old profiles are being infinitely churned out by their database to give the false impression that one is being actively wooed by people when actually one is being wooed by empty profiles. This is so frustrating and frankly it really does appear to be a scam.

June 08, 2013

They use dirty tricks in sending messages and winks with fake profiles. This is not the place to come looking for someone. It is only a place where you will be mislead and ripped off.

1 of many who hate zoosk
June 09, 2013

1 star, u bunch of scam artists ain't even worth that, you's are just desperate,

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Fake, wish i could give it 0

Reviewed By Jim on June 1, 2013, UK

I get over 100 profile views a day from girls all over the country, when i first joined i couldn't understand why i was getting messages from girls 500 miles away, obviously i am not going to date them,
Some girls were visiting me 10 or more times a day, at first i thought wow i am really popular, then i start getting messages girls saying they are contacting me because i had visited their profile many times in fact i had never visited them,
I messaged some who had viewed me many of times, but never got a reply, strangely they continued to view my profile, surely if they don't reply to my message they continue view me, this seemed to happen to many times.
zoosk send fake profile visits to make you think you are popular, i am sure a lot of these people exist but don't even realize they are viewing you
What a scam and a con i cant believe they can get away with it.
Somebody in authority please investigate and close them down

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Scam - bots to trick you with.

Reviewed By Rich on May 23, 2013, Wales, UK

Here's how it works, you sign up (for free), browse for a while, follow the odd prompt to add photos and more about yourself, then you see a few people you like and decide to message one... bam, payment prompt.
Ok, you think, I'll keep looking.

Then you discover you can send winks for free, so you drop a few then bam, you get a "Thanks for the wink" back from someone.
At this point, I kept looking and a few profiles later, found one my ex made before she met me... now, she lives over the road and I see her regularly, so for a laugh, I decided to drop her a wink too.

At this point, I should make it clear - I know she's in bed and asleep... yet within seconds, I get "Your wink is appreci...Read more"!
For a start, she doesn't capitalise letters, nor can she spell appreciated and wouldn't choose to use it in a response.
You guessed it; clicking "Read more" takes you to another payment prompt!

All it is is a database full of people signing up, leaving their profile because it's useless in *free* mode, then Zoosk setting their bots to work them to prey on the lonely and gullible.

With the amount of profiles they must have, the odds of you and a prospective match actually both having a subscription are little to none.

If you have a Zoosk account, do us all a favour - delete all your photos, then deactivate your account.
It won't take long and you'll be saving all your potential matches heartache and money.
Do the right thing, you know it makes sense.

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