Springboard America Reviews – Legit or Scam?


from 23 reviews Review It


Springboard America is a subsidiary of Vision Critical, a global research firm, which pays its members for taking online surveys and providing them with relevant market insight.

Signing up with Springboard America is free and you are immediately able to receive survey invitations for which you can earn Survey Dollars. Survey Dollars can be redeemed for a check, or, if you choose, can be put toward a charitable donation.

In addition to Survey Dollars, Springboard America offers its members entry into prize drawings, where they can earn cash prizes. Just for becoming a member, you will automatically be entered into a drawing for $1000.

Earning Money with Market Research

Earning money with market research is one of the oldest and most popular ways to make money online. However, anyone with experience in market research knows that it is generally a way to make some extra money, not to replace your day job.

The surveys at Springboard America pay anywhere between 50 cents and $5.00, and you can typically expect to receive 1 – 4 survey invitations every month. Also, in order to stay an active member, you must complete at least 1 survey every three months.

In addition, each survey invitation is only good for a particular period of time, and it is different for each survey. So it is important to pay close attention to your email, in order to make sure that you can take as many surveys as possible.

What to Know About Springboard America

Springboard America has few requirements to participate with their online surveys. First, you must be a US citizen and you must be over 14 years old. You also cannot work in the market research field.

Also, though Springboard America lets you choose whether to request a check or to make a charitable donation when you reach your payout amount. Unfortunately, the payout amount is $50.

$50 is considered a high payout amount in the market research industry. It can take a long time to earn that amount of money when you are only receiving a few dollars per survey. Some people may become frustrated and quit before they ever reach their payout.

If you’re interested in doing market research for Springboard America, just keep in mind that you may need to participate for long periods of time before you’ll receive compensation.

If you're at Reviewopedia.com because you are looking for a way to make money online then check out our article "7 Ways to Make Money Online" - methods that anyone can use to earn an income from home.



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Customer Responses, Reviews, or Complaints

Average Rating for " Springboard America " is 2.09 out of 5 based on 23 reviews.

  • Rating
    Janet Constans says:

    March 23rd, 2017 at 7:07 pm

    I finally earned enough points to redeem them for an Amazon reward back on Jan. 5, 2017, but I am still waiting. I have sent several messages to Springboard America, but even when I get a response my Amazon reward never arrives. So, I guess they let me fill out all those surveys with no intention of paying me.


    Emily says:
    April 17th, 2017 at 7:39 pm

    I had issues with their surveys and contacted their customer service. Two weeks later I received a completely unhelpful form letter reply from Zendesk. It turns out that Springboard America outsources their customer service to them, which operates out of India. You may want to try the US mailing address on the site because I don’t think Zendesk provides anything other than template responses.

  • Rating
    Wayne Larkin says:

    January 21st, 2017 at 11:43 am

    I actually reached a $50 payout one time and after receiving said $50, I have been denied access to my account 3 separate times between October 2016 and January 2017. Something strikes me as funny because every time I have reported it to them I get the same response “It appears as though you accidentally asked to have your account closed” when this could not be further from the truth. I have finally gotten fed up and just sent them an email saying I’m done and to pay me any funds due to my Paypal account. So good luck with these folks!

  • Rating
    Ricky says:

    March 3rd, 2016 at 10:37 am

    It was legit until after receiving 5 $50 gift-cards, over the course of 2.5 years of surveys they accused me of “hacking” and terminated my account without notice. Be aware, once they have you by the neck, they won’t hesitate to let go of you somewhere.


    Brittany says:
    March 7th, 2016 at 11:06 am

    I had the same thing happen to me the beginning of this year. I tried to access my account and my password wouldn’t work I contacted them and they said they had cancelled my account. I was not happy at all I had been a member for at least two years. The money I had saved up totally gone. They didn’t even bother to tell me I had been let go until I get mailed them to see what was going on with my account! Not happy at all!

  • Rating
    jennie gonzalez says:

    February 5th, 2016 at 6:40 pm

    I wouldlike to no howcome they canceled me when i reached 30.00 and then they canceled me i think that is really not fairthey didnt even informed me andthat is a rip off!!!!!! its a bad survey company!!!!! I will make sure that nobody i no will join them!!!!

  • Rating
    babs says:

    January 30th, 2016 at 1:21 pm

    i had over 26 bucks saved and for no apparent reason, they closed my account. they are a scam.

  • Rating
    Adam R. says:

    January 25th, 2016 at 11:35 pm

    I have been taking surveys with Springboard America now for about 3 months. Well now that I have close to fifty survey dollars, they quit sending me invitations to take the surveys. Seems like a scam! I’m regretting joining now.


    Lara says:
    April 14th, 2017 at 1:04 pm

    Yes, after 2 or 3 months they stopped sending invitations, and I can not log in! Scam

  • Rating
    enid says:

    January 25th, 2016 at 4:57 pm

    they claim to pay me my 50 dollars by payulont its been 5 weeks, beginning not to trust this place anymore, they used to send a check no more..would not recommend them

  • Rating
    Lindsey M. says:

    January 5th, 2016 at 2:32 pm

    This is a legit survey site, and you can make real money off of it. The only downside is the surveys are few and far between and the earnings for each survey are minimal for the amount that you have to earn to cash out. ($50.) Another thing to consider is that they pay through Paylution. Paylution is legit, and you can use the money you cash out to purchase items online or even transfer money to your physical bank account, but your first cash out and Paylution sign up will take from 4-6 weeks to get to you. I actually just got my $50 cash out today and I ordered it in late November of 2015. All this being said, though, it is a nice way to have a little extra money on the side every now and then, and if you combine Springboard America’s earnings with earnings from several other survey sites, you can have a good chunk to cover Christmas, birthdays, etc. That’s what I do. I say go for it!

  • Rating
    Willie says:

    August 25th, 2015 at 7:53 pm

    They pay more then inbox.com,for surveys who is the better?

  • Rating
    Pat says:

    August 2nd, 2015 at 4:36 pm

    I have been a member of Springboard America and am only half way to the required payout threshold. In my opinion the are a scam in the terms they expect never to have to pay most members.

  • Rating
    SteveS says:

    May 14th, 2015 at 3:38 pm

    They nickel and dime so you hold on while keeping your award further away.
    I am $1.50 from getting an Amazon gift card and the last survey paid 25c.
    That was almost 2 weeks ago. I am still waiting for another one.
    Once I get it, maybe 2016? I will definitely quit.

  • Rating
    Edouard D'Orange says:

    January 17th, 2015 at 8:10 am

    Don’t join this site! Takes years to reach the $50 minimum to receive a payout. Used to be, you’d receive a check in about a month, long enough to wait. NOW, you have to join Paylution. You have to wait for them to contact you in 4-6 weeks! Then you can get a bank transfer which I’ve read takes another 4-6 weeks. Bull crap.

  • Rating
    William says:

    November 13th, 2014 at 11:16 pm

    they said i unsubscried which was not true and i had to contact the michigan attorney office where they claime di never contacted them which was not true, they did reopened my account, now the issue is them actually them paying my 50.00 via check which i cashed out and approved for payment on 9/2/2014., now they keep saying due to internal issues and a high volume of requests, allow another 4 weeks for check delivery which will be decemer 10, 2014., not around the end november as stated in previous e-mail so i guess i will have to contact the Michigan Attorney General’s Office Again or my Legal Services Plan Attorney.


    ruth says:
    December 1st, 2014 at 7:44 pm

    Did you select the paylution option? I selected that and its been four weeks and no email from them to get payment. I’m beginning to think this was a scam. Also I dont like that i have to email them and ask question and no number to call them. If I dont get payment soon I will report them to the better business.

  • Rating
    iDA says:

    September 6th, 2014 at 8:23 pm


  • Rating
    kandi7 says:

    September 30th, 2013 at 6:54 am

    I dont rember how long I’ve been a member, but all I need now is $1.50 for me to cash out. But It doesn’t matter Since I belong to more than 20 other sites,I have a few personal favorites,that i i have very positive perdonal experience with,especially the ones that send me products to try in my home and then get paid for it. Ive gotten close to a thousand dollars the past year alone in cash,amazon and kmart giftcards.anyone interested let me know


    Michaela says:
    November 9th, 2015 at 3:33 pm

    I’m interested if this is still available.

    Edouard D'Orange says:
    January 17th, 2015 at 8:15 am

    Wait til you have to go thru the paylution Bull crap. I just started and will have to wait 4-5 weeks for paylution to contact me. You can’t join ahead of time. Stick with other sites because this one sucks.

    Edouard D'Orange says:
    January 17th, 2015 at 8:13 am

    Used to be, you’d receive a check in about a month, long enough to wait. NOW, you have to join Paylution. You have to wait for them to contact you in 4-6 weeks! Then you can get a bank transfer which I’ve read takes another 4-6 weeks. Bull crap. Stick with other sites because this one sucks.

    Brenda says:
    September 16th, 2014 at 9:20 am

    Kand 7 i am interested too

    GENIE says:
    March 9th, 2014 at 8:29 am


    Dan says:
    November 7th, 2013 at 4:07 pm

    how do i contact you?

  • Rating
    Kristin says:

    June 24th, 2013 at 8:27 am

    I joined Springboard 12-13 months ago and just earned my first $50. It does take awhile and the check takes “up to 8 weeks” to get. We’ll see how accurate that is. Since I’m a member of three other panels, it doesn’t bother me it’s slow. At least I know that if I keep my profile updated and complete the monthly mosaic, I’ll be able to complete the majority of the surveys and with no broken links. I’ve always enjoyed taking surveys so the fact that I earn money is a bonus. If you’re relying on making decent extra money consistently, then Springboard probably isn’t for you. But if you belong to other panels and they can sustain you, this is a good bonus for not a long of work.


    Victoria says:
    January 28th, 2015 at 7:02 pm

    I am astounded that you have managed to reach the $50 mark in such a short time, when everyone else I have read about (and myself also) states it takes longer than a year to get that. I have been a member for 2 years and finally have $44. I do other surveys too and this is the absolute worst one I have joined. I plan to cash out – oh, I don’t know, probably in another year or so at this rate – and quit.

    Gregory says:
    July 9th, 2013 at 4:55 pm

    What are the other panels you belong to. Can you please list them all?

  • Rating
    EMG says:

    February 18th, 2013 at 5:51 pm

    Took almost 2 yrs to get $50. Tried to unsubscribe and gave me an error. For the amount of work – skip it.

  • Rating
    Duane Urban says:

    February 15th, 2013 at 8:43 pm

    You don’t get many surveys and it takes a year or more to get to their $50 cash out threshold. When you do cash out it takes them 6-8 weeks to pay you.

    It’s safe to assume that most people give up and the company only has to pay a small percentage of the people who make them their money. In business 101 they are one of those companies who don’t violate the law they just violate the spirit of the law. In plain English they have no ethics since their cash out threshold is so high on purpose.

    Another thing. If you go on their Facebook page and say something they don’t like they delete your comments and block you. How petty is that? That’s just another sign on how crooked they are. Every con man knows that you have to pay a few people to help you rip off the many.

  • Rating
    Augie says:

    January 28th, 2013 at 3:56 pm

    I received a check for $1,220.00 0n Dec. 22 from “Springboard America” in an envelope with a plain piece of paper to cover the check, I guess. It was perfect timing I thought because my family and I were leaving for Disneyland on the 26th. What a blessing for all of the surveys I have been doing. I looked online for the company name, found it and thought is was from one of my survey companies. They have random drawings for $$ once a month. I had time to put it in the bank (Wish I would of had bank check for funds!) Spent money at Disneyland and 4 weeks after returning my bank sent me a letter saying there was no money in the Denver Bank account this check was drawn on. IT BOUNCED! BIG FRAUD! Now I’m out that money. WATCH OUT!!!!!!!!!!!!!!!!!!!


    Ruby says:
    February 29th, 2016 at 3:08 pm

    They don’t send checks they only have paylution and amazon.The check most likely was not legit.

    Victoria says:
    January 28th, 2015 at 7:05 pm

    Wow, so sorry to hear that! But $1,220?? How long were you a member for you to reach that amount?? And did you try to cash out with lower amounts, like the $50 minimum? I would be interested in knowing your full experience with this company.

    MaryAnn says:
    April 22nd, 2013 at 9:54 pm

    WOW! That’s scarey. I can’t imagine I’ll ever get money from them, but guess if I did, based on your experience (thank you), I sure would put it in the bank and just leave it there. After reading an article recently on SCAM Surveys, I am getting increasingly nervous about this company.

  • Rating
    Marguerite Martell says:

    January 25th, 2013 at 3:37 pm

    They are a legitimate company but they send very few surveys and it takes forever to make $50. I just made it and I think I’ve been with them almost 3 years.

  • Rating
    Fresnoman4man says:

    January 21st, 2013 at 2:40 pm

    To enter the supposed $1,000 contest they wanted my SS# and my Credit Card # to get a $1 “refundable processing fee”. It is very unnerving that they want such personal financial information. I just went through an awful identity theft mess that took me months to clear up. When they started to demand such information I bulked and stopped the entry. Did anyone else run into this?


    Victoria says:
    January 28th, 2015 at 7:07 pm

    That doesn’t sound legit.

  • Rating
    maria says:

    January 19th, 2013 at 11:05 am

    i still can get enough surveys! i haven’t made it to $10 yet!

  • Rating
    June says:

    October 19th, 2012 at 7:41 pm

    Sounds realistic enough, but how long does it take to get $50 in Survey America in general?


    Edouard D'Orange says:
    January 17th, 2015 at 8:18 am

    You might get paid. I have been paid in the past, but I know it takes Forever to earn enough. Now, Springboard has paylution which is crap. My rating for the site drops to one star.

    Mr. Kaka says:
    January 2nd, 2013 at 11:15 am

    Over 2 years

    July says:
    December 8th, 2012 at 3:20 pm

    Say 50 years!

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