Reviews – Legit or Scam?
from 19 reviews Review It is a rewards site where you earn points for going online and doing things you would normally do: shop, read emails, play games. In addition you offered the chance to take surveys, click sponsored links, or participate in trial offers for extra points.

These types of reward sites pay very little, generally because they are not asking much effort from their members. My Points works on a system where you are awarded a set number of points for performing various activities. These points translate loosely into cash, with 5 points equaling $0.035.

While MyPoints does not pay their members out in cash, you are able to redeem your points in the form of gift cards to various restaurants or stores.

Most customers report being very happy with the service at MyPoints, saying that they routinely receive their gift cards in a timely manner. However, some customers report that in order to earn more quickly and efficiently, MyPoints members should set their sites on shopping, especially when purchasing big ticket items, because that will increase your point totals the fastest.

The only complaints appeared to be from members who say that as MyPoints grows in membership, they feel that there has been a drag on their account recognizing some of their point earning and giving them appropriate credit for their activities.

With this in mind, if you join MyPoints make sure to keep track of your own points and earnings and to call customer service if you feel there is an discrepancies in your account.

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Customer Responses, Reviews, or Complaints

Average Rating for " MyPoints " is 1.95 out of 5 based on 19 reviews.

  • Rating
    Afsie says:

    February 27th, 2017 at 8:13 pm

    I was with MyPoints for several years. They deactivated my account in December and their excuses varied…

    a. Excuse #1 – need to live in US or Canada (I have lived in US all my life)
    b. Excuse #2 – They need a valid ID to stay compliant (sent that over)
    C. Excuse #3 – IP address did not match their record

    And they never responded and I lost all the earned points. They were bought out by another company last April so they are scamming everyone now!

    And they completely deleted my account. Shame on you MyPoints.

  • Rating
    Doug says:

    February 23rd, 2017 at 4:09 pm

    I accumulated points then tried to redeem for a Walmart gift card. I am still trying for 3 weeks to get my gift card. They first tell you it is being processed…Then I start a customer service ticket after receiving nothing. Now I get an email from compliance department asking for a photocopy of my government issued ID for them to keep on file. I have no idea who these people are and certainly don’t want them having a copy of my ID. You accumlate points then they make you jump through all kinds of hoops if you try and redeem them. I wish I knew this going in. The time it takes to get a lousy $25 Walmrt gift card is not worth it at all. Don’t waste your time on MyPoints.. There are a lot of other companies doing the same exact thing out there

  • Rating
    Dinesh kumar says:

    December 10th, 2016 at 1:18 am

    I have tried to pay merchant payment of rs 2000 through card. I dont even get a QR code to pay. But my bank account is debited with Rs 2000. I dont know what to do.

  • Rating
    Elena C says:

    November 19th, 2016 at 1:25 am

    I have had a account for several years.I ordered some stuff from Walmart through them a couple of times and got my points for that, but I mostly just do bonus email clicks. A week ago I finally managed to redeem my points for an Amazon $50 egift card, and today I received it!!! Yes, it took them a week to process it, but it’s finally here. It is absolutely valid and I added it to my Amazon account with no problems. During my having the account I also got 2 WalMart $25 gift cards by mail, again I had to wait for them to be processed and shipped, but it was worth the wait. Now however I’m having problems with my clicks. Is anyone else having this problem???

  • Rating
    Christina C. says:

    October 11th, 2016 at 6:32 pm

    Totally a bunch of awful people run by dark, evil managements. They sell your personal information and cause you to receive tons of phony phone calls every day. They also wait until your account has enough points, then suspend my account for no reason… I made several attempts to contact them, and got NO reply AT ALL. I HOPE EVERYONE WHO WORKS FOR THIS COMPANY DIES FROM PAINFUL INCURABLE DISEASE. BURN IN HELL MYPOINTS PEOPLE AND YOUR LOVED ONES!!! THIS IS THE CONSEQUENCE OF BEING UNETHICAL AND SCAMMING POOR INNOCENT CUSTOMERS LIKE US!!!!!

  • Rating
    Alan says:

    August 1st, 2016 at 5:30 pm

    Had multiple accounts in my household – wife, kids & me – even though website states there is nothing against this, they tell after more than 5 years that all my accounts are frozen – what a scam, they make you wait to gather points and then hold them hostage – they are now not responding to my requests to cash out.


    Anon says:
    October 5th, 2016 at 6:16 pm

    They did the same thing to me. I waited a couple months then signed up again. Of course I never regained all my points, but I’m still earning points and getting gift cards.

  • Rating
    Harvey says:

    July 3rd, 2016 at 1:50 pm

    If you don’t respond to their marketing surveys, don’t expect to see any real benefits. They are all about collecting information about you to sell. Nothing is free, folks. Nothing!


    Someyoungguy says:
    October 2nd, 2016 at 12:59 am

    Gathering information about people to sell to whom and for what purpose?

  • Rating
    Jos says:

    June 20th, 2016 at 8:31 pm

    Here’s a short honest review of my mpoints experience. I had 62,000 points saved and approximately an additional 40,000 unclaimed points remaining. Never had a problem for 2 years, until….today my mpoints account has disappeared. It’s gone from my apps and no login. It’s as if it never existed. So mpoints, WHERE DID ALL MY POINTS GO?!!


    Jos says:
    June 22nd, 2016 at 1:47 pm

    Update to my previous comment: After doing some research, I discovered that “Mypoints” and “Mpoints” are two different programs. I recently had issues with all my Mpoints missing from my account. I would like to update that since my previous comment, I have been able to reaccess my Mpoints account and my points are now all there. Also, I do not have a Mypoints account, so I’m unable to comment about that program. Thank you.

  • Rating
    Steve says:

    April 7th, 2016 at 9:16 am

    I’ve been using m points for a few years now. I do mindless point earning tasks while walking or watching TV so I really don’t spend any extra time on it. I earn about a buck a day which is not much but its not like I spend hours a day when I could be doing better things. As soon as I get enough for a 25 dollar gift card I redeem it. I’ve never had a problem. My recommendation is to keep your balance low. Instead of saving 300000 points for the blue ray player cash out your 25 dollar gift cards and when you get enough money go buy the darn thing. Ive found that by doing this I can get the same item, or even a better one much faster. A 75 dollar blue ray player I can get in 3 months with the gift cards. It would take me about 5 months to get the points.

    They have cut back on point values for some things but that just means it takes longer to reach the daily max and I gain more bonus points. As long as I can keep averaging about 2200 points a day I’ll stick around. This keeps me on my pace for 1 gift card a month assuming I miss a day or two ot dont max out every day. That’s 300 bucks a year in free money.


    Steve says:
    January 12th, 2017 at 3:12 am

    Well, I’m replying to my own comment. They have slowly reduced achievements and bonus points so I’m down to maxing out at about 1900 points per day and it’s taking me longer and I need more apps to get there. I’m lowering my rating to 2.5 stats. Its still free money but it’s getting very close to not being worth it.

  • Rating
    Nicole Rodriguez says:

    March 19th, 2016 at 7:10 pm

    I have had my points reduced. I know that I had more because I was waiting for a $25 gift card to become available to redeem the points. In addition I have not received points for purchases made in recent time. In the past I have had to report them to Better Bureau to receive redress. Now, I can not access my account to verify anything and I believe this is intentional on their part. I agree that mypoints use to be good but they have become quite unethical. I am simply going to say bye to them and if many customers do the same, this company would be forced out of business or to improve the quality of their service.

  • Rating
    MyPoints scam says:

    March 15th, 2016 at 2:39 pm

    In the beginning was ok, takes a lot of points to get a reward, I was ok with that. In the last year I have had to remind them several times to issue missing points, some points I receive some I don’t. In the last month I have made seven purchases on ebay, I received points for the 3 lowest purchases. I have contacted them via the help desk with no response. I will not tolerate being scammed. Please beware.

  • Rating
    Ann says:

    December 25th, 2015 at 1:18 pm

    If they’re so great why do they feel the need to spam people? I never signed up for them and yet receive emails from this several times a day. I have heard some good things about them through a few people, but no thanks from me. Don’t appreciate them spamming my inbox.

  • Rating
    Lois says:

    November 20th, 2015 at 11:58 am

    Until recently I have been very pleased with the service provided by MyPoints. Two months I ordered a gift card for my daughter and she still has not received it. I have contacted MyPoints by email, Facebook, and a letter – I still have not received a reply from them. I’m about to contact Better Business Bureau.


    MyPoints Scam says:
    March 15th, 2016 at 2:40 pm

    Same here

  • Rating
    DD says:

    October 24th, 2015 at 2:10 pm

    Like the people above I find they lie a lot they block or stop the right to do some of the items to make points and then when question when it happens they lie and say your not answering them correct. What goes around comes they will loose clientele over their actions

  • Rating
    Viola says:

    June 20th, 2015 at 9:53 am

    Mypoints used to be great years ago. Now you don’t get credit/points for your shopping, coupons used, emails read… etc all the times. I find a lot of times I have to contact them to “remind” them that I am missing credit. The latest problem is not being able to cash out. I have the points available only every time I click to confirm redemption it says We are unable to complete your request. If you feel you need assistance please feel free to contact us.

    I’ve contacted them about this issue and have not heard anything from them yet. Usually someone gets back to me in a somewhat timely manner.. however not this time. I see as the economy worsens the worse every company gets about being honest and ethical. It’s the old stall and then play dumb as long as I can.. until you make enough noise that I have no choice but to honor your payout routine or do what is right. I’m about done with all unethical companies. If you can’t afford or are to greedy to payout when you rightfully should, then you need to go out of business and have done with it.


    cindy says:
    July 3rd, 2016 at 1:45 pm

    I agree 100% with Carl. They will not accept my birth date and will not respond to my question about it. I have been a member since 1999, and up until a couple of years ago, I was generally pleased with their program. But no more, MyPoints has transitioned into a mailbox clutterer-upper. I should mention that I never took part in their surveys and I suspect they’re culling me from the herd- ha!

    carl says:
    September 18th, 2015 at 9:37 pm

    I agree 100%. They added a question about birth month and year prior to paying out rewards. You cannot get past this question and their customer servive will not respond. They know what they are doing, cheating their customers.

  • Rating
    Smog says:

    May 4th, 2015 at 10:58 pm

    Lies lies lies.


    carl says:
    September 18th, 2015 at 9:38 pm

    And more lies

  • Rating
    umpa says:

    February 22nd, 2015 at 2:07 am

    I tried to redeem my points for a $5 gift card. Never received it. Contacted mpoints and said they have no record of this. A couple months later, all my mpoints I worked so hard for just disappeared.

    Screw you Mpoints! And you have nerve to keep sending me emails.


    Jess says:
    May 18th, 2017 at 1:02 am

    They have e gift cards.

  • Rating
    Rob says:

    February 13th, 2014 at 10:43 am

    I’ve been a member for 13 years. I normally do not play any games or do random downloads but with MyPoints I have no fear of getting a virus or trojan. Gift cards always arrive in a timely fashion and I have never had to to call technical support for help. The competition always say they are better than my points but I would gladly challenge them in all aspects. I guess what I am saying is that MyPoints is a most awesome program and worth every minute and/or dollar I spend on there. Come and join us and save!


    Jos says:
    June 20th, 2016 at 8:20 pm

    Wow! Now that really seems like a legit review. <–sarcasm.

  • Rating
    Jewels says:

    September 20th, 2011 at 10:58 am

    Mypoints is awesome and I’ve been a member since 1999! They are 100% legit and have earned hundreds and hundreds of dollars worth of gift cards through the years. BEST reward program on the web!


    jessica says:
    May 10th, 2013 at 4:59 pm

    Just this post alone sounds like a fake….as if a mPoints employee wrote this to promote the reward program or an advertisement because it just to blunt!

  • Lucy says:

    July 22nd, 2011 at 2:59 am

    My points is husband and I use the points to go out to dinner at outback steakhouse all the time!…lol


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