Gazelle Reviews – Legit or Scam?
from 13 reviews Review It


Gazelle ( was established in 2006 as a company that will purchase your used electronics and then make sure that they are either reCommerced or appropriately recycled.

ReCommerced is a term created by Gazelle, which means that they will re-introduce your used electronics into the market place and resell them to buyers, which helps both consumers and the environment.

According to Gazelle, putting perfectly good, used electronics back onto the market helps consumers who are looking for a good deal, and also helps the environment as those consumers are not purchasing brand new electronics which will also eventually end up in landfills.

How Does It Work?

You go to where you input the brand name and model of the electronic item you would like to sell. If Gazelle currently accepts that item, they will ask you a series of questions regarding the condition the item is in.

Once you have given Gazelle all the information they require, they will quote you a purchase price. If you accept that price, you simply print out a free shipping label and ship your items to Gazelle.

Gazelle also offers a variety of bonus codes you can use when selling them your items. Bonus codes must be added to the transaction before it is final, and each Gazelle bonus code has different uses and requirements, so pay close attention when applying it to your transaction.

Once the items arrive, they will be inspected to ensure they are in the condition you said they were. Once that has been verified, you can receive payment in a form of your choosing: check, PayPal, or Amazon gift card.

This whole process takes about 1 week.

What If They Don’t Accept My Item?

Currently, Gazelle does not accept television sets or printers, though this may change in the future.

If you have an item, like a laptop, that Gazelle does accept but they do not have your particular item on file, you can ask them for a Personalized Offer, where they will research the market value of the item and contact you with a price. This process does take longer than a week, however.

If Gazelle does not accept the item you are hoping to get rid of, they do offer information on their page about all local recycle facilities that will take your item and appropriately recycle it.


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Customer Responses, Reviews, or Complaints

Average Rating for " Gazelle " is 1.62 out of 5 based on 13 reviews.

  • Rating
    T. Kebard says:

    August 16th, 2016 at 11:17 pm

    The SD card failed within three months of purchasing. I called but they wouldn’t budge about their 30-day return policy. BTW, this phone was listed as excellent.

    Last month I went to AT&T to unlock it so I could use it while traveling, but they couldn’t since it was still locked to someone’s AT&T Next account and money was still owed. I called again, but they refused to listen, as they said if worked on AT&T, that was all that mattered. It clearly states on their website that all phones are free from monetary obligations.

    I’ll never even think about buying from them again, and suggest you stay away, also!

  • Rating
    Mike says:

    April 15th, 2016 at 9:26 pm

    When you buy from Gazelle it’s a crap shoot. Once they’ve got your $$ they don’t give a rip. not exactly a “we do business to do business again” kind of organization. If you buy used electronic devices, better know the folks with whom you’re dealing. This bunch will SCREW YOU and you won’t get kissed.


    T Kebard says:
    August 16th, 2016 at 11:16 pm

    Absolutely agree.

  • Rating
    Lore Perez says:

    March 23rd, 2016 at 8:44 pm

    screw gazelle

  • Rating
    Anon says:

    November 7th, 2015 at 10:14 am

    They sell a good condition iPhone 5 16gb for $239 however my good condition iPhone 5 16gb is quoted at $80. I’m laughing so much at how much they rip off, I feel bad for any victim trading in any electronic to that scam site. The best part is that there is an 80% chance that they will reduce the price from $20-50 or more because it apparently has scratches or so on, making it valued at $30-60 whilst they then sell it for around $239. That’s $180-210 in profit they’re making for a used iPhone 5. Scammers like them deserve to be hung. Do yourself a favour and sell your electronics on a site such as eBay, or even buy them elsewhere because buying them from Gazelle is even a rip off. Even if you send them your electronics and ask for it to be returned since they have reduced the price on the ‘apparent scratches’, there’s a chance that they will say that it has been lost or they will never send it and will ignore you. Or you’ll get it and it’s been f*cked up by them.
    Yet again, those scammers operate a truly dreadful site, I really feel bad and sad about someone dying, apart from those scammers. i’d be glad if their warehouse or shack caught and fire and they were caught in the blaze, this sounds harsh but scammers like them tricking up on people’s wallets who are having money problems is just pure evil.
    Thank you and stay away from that site, stick to any other sites, hopefully we can make them bankrupt from them having no one to scam.
    On another note, a working (no good or flawless option) iPod 4 8gb can be taken from you for $5, or they will accuse you of scratches, making it worthless and they’ll keep it anyway, probably sell it somewhere for $40.

  • Rating
    Shaiese Williams says:

    October 28th, 2015 at 9:43 am

    I purchased a Gold iPhone 6 in “excellent” condition from this website When it arrived it was in HORRIBLE condition, with cracks in the screen an just an overall horrible condition phone. The option they gave me was to return it, i asked for a partial refund or a replacement and they said they would give me a refund of $50 out of my almost $500 purchase for this phone, because this is the difference between “poor” and “excellent” condition. Yet in the description for a “poor” condition phone it says the screen will not be cracked so I do not believe this was a fair amount to refund. Will not recommend anyone buy from this site, they shouldn’t have sent the wrong phone in the first place.

  • Rating
    Gary says:

    May 13th, 2015 at 10:23 pm

    Wow. Just ordered a box to ship iPhone 5. After reading this site, I won’t waste my time and send a perfect phone to them. Thanks everyone for being honest here.

  • Rating
    John Anderson says:

    April 24th, 2015 at 10:31 pm

    Their website makes it virtually impossible to get an answer on your order placed. Keeps telling you several ways to check status that doesn’t work. Tried emailing them and that won’t work.

  • Rating
    MB says:

    December 23rd, 2014 at 11:44 am

    From reading others experiences I see I am only one of many that feel cheated by this company. I will not use them a second time.

  • Rating
    Ira Pilzer says:

    March 7th, 2014 at 5:42 pm

    All seemed to go fine. Was offered $85 for my iphone. Told me that I had not deactivated the phone from the icloud. Did it but was told that because I did not do it before I was told, they have reduced their offer to $10.
    Good luck. You will need it

  • Rating
    Mary says:

    February 6th, 2014 at 10:18 pm

    I contacted Gazelle to sell my smartphone and they asked me to review the device’s condition. After completing the review, they made me an offer of $100. They sent me a box to mail the device to them and said that they would be in touch with me by email after inspecting the device. A few days later, Gazelle made an offer of $30 stating that the device would not reboot. I refused the offer, because the phone worked fine when I sent it to them. What a waste of my time.

  • Rating
    Russell says:

    February 2nd, 2014 at 1:19 pm

    Gazelle was good and fast on obtaining your device from you, after they get your device from you they slow down and lie to you. My phone was in good shape besides a cracked screen they sent me out a box to send it in really quickly. I mailed it back which was easy then I got an email from gazelle saying they received my phone and will be inspected and I’ll get another email within 3 days telling me if it’s been accepted. That’s where the wait started I didn’t hear back from them for a couple weeks. So I emailed customer service which responded back in a few hours but they lied too saying I’d heat back in a few days and they’d hurry up my inspection which didn’t happen but they supposedly mailed out my check on January 28th waiting to see when that’ll show up. But then on January 30th I got another email saying my payment will be mailed 3-5 days so I don’t know what the hell goes on at gazelle

  • Rating
    Ron says:

    January 23rd, 2013 at 4:25 pm

    I had an Iphone4 that I was no longer using and a friend told me I should look into selling it through Gazelle. I contacted them through their website, told them what I had, they asked me to evaluate its condition and then made an offer to purchase the phone. I thought the price was very fair and accepted the offer. From there the process was amazingly simple. They sent me a box especially designed for the phone, along with a return postage paid label, which I put on the box. They sent me an email acknowledging receipt of my phone, another as they were evaluating its condition, and a third confirming that it was in the condition as I had stated and that a check would be on its way to me. The check arrived within a couple of days later.
    I highly recommend Gazelle to anyone considering selling any electronic device that Gazelle purchases.

  • Rating
    lindsey fritz says:

    May 9th, 2012 at 12:57 pm

    I sent close to 8 droids and 3 blackberry phones in months ago and have received nothing. Only one of those phones had problems with it and i need money for my donations


    Lindsey Fritz says:
    May 9th, 2012 at 12:59 pm

    I had no idea i had to have bonus codes to receive what i sent off and could really use the money about now

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