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Vindale Research

 

Vindale Research is an online company that takes an interesting approach to market research and online surveys.  They advertise payouts of $5 - $75, a rate considerably higher than most competitors and state that customers will be evaluating products and services.

So what's the catch? No company is paying over twenty dollars for online surveys, so how can Vindale Research make such claims.   What they really do is have members sign up for various product trial offers then pass on some of their commissions to members.  After which they send out a stock survey which gives the appearance that you are actually providing valuable feedback.

This operation is legal but a bit deceptive as it's really not market research and the payouts that they advertise are cleverly inflated.  For example they might present you with an offer to try out an online dating site for ten days.  The dating site charges $30 for the trial period and when you're done Vindale Research pays you $45.  Thus they can say that they paid you $45 yet you only made $15.

The other major source of complaints and confusion is with many of these trial offers.  If you don't closely read all cancellation policies and terms of agreement you might find yourself signed up for a costly monthly service that you never even wanted.  So before signing up for any trials find out exactly how long you have to cancel and by when you have to return any shipped products.

I would approach Vindale Research with caution, you can make some money but you also have to be very careful.  They also have a fairly high cash out level at $50.  There's actually a much better way to make money from these corporate trial offers.

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Customer Reviews for 'Vindale Research'

Comments to date: 52. Page 1 of 1. Average Rating:

Kisha Seawright   Ohio

10:48am on Sunday, November 1st, 2009

I have done three surveys for this company and my account balance is for $70.00. But my account keeps saying that it's pending. How am I to get paid if my account is pending? The surveys are very quick and easy, but you just don't get paid when you're suppose to.

Bernadine Carroll   Denver,Colorado

5:36pm on Wednesday, October 21st, 2009 

I am a new member of Vindale and I have just received my first $50. check. I am now a true believer of Vindale. I am sending a picture of me holding my first check.

robin lee   north carolina

2:26pm on Friday, September 18th, 2009 

they make you think you are going to be paid once you hit 40$ do they think we are stupid? NEVER USE YOUR CREDIT CARD!!!

robin lee   north carolina

2:24pm on Friday, September 18th, 2009 

just another scam who make people out of work feel even worse about themselves. you will never see a check. i hope these people rot in hell just like the other scams.

M.Ferris   New York City

2:22pm on Monday, August 10th, 2009 

i have completed many surveys for this vindale company and have not received any payments for these services.

they should practice what they preach and pay people
for the service rendered.
this practice is dishonesty and taking advantage of honest people
thank you for your false promises.

Kathleen   Wenatchee WA

1:29pm on Monday, June 22nd, 2009 

I signed up and everything seemed to be going ok but then i tried out this bingo site and i had to deposit $25 and the pay out was $33, but then when i completed it i never got credited now i am out $25, and then they wanted me to fax proof that it was taken out of my account so i did which cost me more money and it has been 8 days and i have herd nothing or got nothing, that is bullsh*t!!!

lisa johnson   missiori

4:10pm on Wednesday, May 20th, 2009 

i have been on this site, and did not get paid at all.

George Serrano   Utah

10:42pm on Saturday, May 9th, 2009 

I have made so much money with this I made $80 bucks my first 3 days and what not and I didn't even pay for anything thats why i rate it so hi trust homes this shiz works!~

Benjamin Sheldon   London UK

5:49pm on Saturday, February 14th, 2009 

Hi has anyone found a reason vindales website is down?

I have read most of the comments and was initially alarmed!.... but reading further it seems most of you answer your own questions, obviously vindale and the companies they represent wish you to:

A- enjoy the services they offer and sign up
or
B- loose track of when to cancel within the free trial periods
or
C-carry on till one day you do either of the above

this is not unusual with trial offers or freebies from companies, trouble with this website if your not careful is you end up like me racing ahead signing over your details and rushing to the next one without making decent notes of exactly when to cancel, how to cancel, how long to leave your deposit with the company before its validated etc

now having said all this and taking the four star side vs the one star side, i haven't actually been paid yet and i was up to $130+

now i will double check my notes on all the companies ive signed upto so far and cancel them early as a precaution, check my net bank and pray this all blows over otherwise im joining you guys on the zero star team!

Deborah   Washington (USA)

7:16am on Tuesday, January 20th, 2009

The internet, I have found is the greatest resource imaginable--besides prayer and communication. One of my primary resources for business reviews and research is manta and any state corporate filing location over the internet, with public assess. I also am dependent on people like those here on this website; that give their personal experience, which can be a life saver. Thanks to all.

Janine   Oklahoma

11:32am on Tuesday, December 30th, 2008 

Though it only takes a few minutes to complete a "survey," the real time sink is undoing the required purchases in order to fill out the survey. Almost impossible to repair is the damage to your credit rating and your relationship with your bank because of all the cancellations. The bank/credit company does not make money off cancellations: they lose money. It won't be long before they boot you and do a write-up of their own on your credit report. The other price you pay is deleting mountains of spam email, and the accidentally missed legitimate emails buried among them in your formerly useful email address inbox.

Vindale Research is a scam. They are dishonest out of the gate and are very good at lying. Don't fall for them.

Cathy   Lafayette IN

12:26pm on Monday, December 15th, 2008 

I have done surveys for this company for a couple of months, I'll have to say I get paid for these. The only problem is,the vendors forget to tell you when the cancellation is and then, when you find it, it is too late. So you are more careful next time, but you have to have good organizational skills, to not get caught up in the no return policy or you are a day late on cancelling, you get charge for it. I don't like. I need to contact Vindale anyone know where there are any telephone numbers for customer service or main number. Got one company I have been trying to cancel for 3 weeks now,you call their number and it says that their mail box is full and they are not taking any calls at this time. Maybe I better stop while I am ahead.

Sean Padlo   Portage, IN

12:28am on Sunday, December 14th, 2008 

They are VERY "creative" with advertising their sca- I mean, SURVEY COMPANY. I DID read the fine print, and I DID follow instructions. They have only accepted four of SIXTEEN of their "surveys" and credited me. The insurance "EVALUATION" ended up getting me barraged with calls, some insist and harassing, moments after the survey ended. I had an "EVALUATION" for an internet business guide, and they were supposed to charge me 19.95 per month if I did not cancel. They CHARGED me $59 the moment my survey was completed. My credit card company brought it to my attention when they called about "a possible fraudulent charge", and re-iterated (BECAUSE I ASKED) that it was a CHARGE and not a HOLD. I instructed them to refuse, which due to the circumstances, I have to pay a $15 cancellation charge for the service. I got no recourse from the internet business guide company, and arep from Vindale informed me they take NO responsibility for the actions of the "businesses" evaluated, AND that I would not be compensated for the evaluation due to my refusal of their charge. I will have my $57 once I am properly credited, and then I will be cancelling AND letting EVERYONE I can know about this unmitigated fraudulence.

I received an "evaluation" today that said it paid 6.95... I found that unusual, so I went to the Vindale site (also to check on new certifications and credits, which there were NONE), and found the there is a 6.95 acquisition fee, and Vindale pays NOTHING for it. NOTHING! Not even recompensation! Fradulent and a complete scam! I hope those of you who have posted here with chastizing remarks and glowing recommendations pay close attention before you complete your "evaluations"... Vindale will get you soon enough.

Don't be stupid... stay clear of Vindale "Research".

anonymous   home

9:05am on Thursday, December 11th, 2008

I just recently joined Vindale so I'm not at a payout yet but I've read a lot of these comments and I have to say to those who's complaining about how bad Vindale is and it's sad to see that it looks like none of you read the fine print or anything before filling out the info. Be smart, read, follow the directions and then maybe you wouldn't be feeling like you've been scammed. Common sense should tell you to avoid the surveys that require a credit card. How naive can you be? Albeit the companies are slow to verify but this isn't the kind of thing where you'll make over $800 within two weeks like a regular job. And as for Survey Scout...I got rid of them a long time ago b/c one bad answer can keep you from qualifying for a payout. At least with Vindale you do get qualified for a payout BEFORE you answer any questions.

Robert   Florida

9:24pm on Saturday, December 6th, 2008 

wow, thank you so much. I almost signed up but decided to do some research. I am so grateful for your postings. Thank you, thank you. I hope vindale research goes out of business, tricksters.

Bob   Illinois

10:08am on Thursday, November 27th, 2008 

They are a fraud as a survey company. They will attempt to trick you to place in all your financial information as an attmept to lure you to sites to purchase services.

Stay far away from them and keep on reporting them to the NY States Attorney's office. Office of the Attorney General
The Capitol
Albany, NY 12224-0341

Denise Smith   Location unknown

1:47pm on Tuesday, November 25th, 2008 

I did NOT give permission for 7 companies to call me. How can I fill out any surveys,when I have to deal with calls coming back-to-back about my response to "do you have a desire to further your education?" Yes, I do, but I do NOT need 7 universities calling me! I believe all this place (Vindale Research) does, is provide "leads" for other businesses so that they aren't accused of "cold calling."

K Spence   UK

4:33am on Saturday, November 22nd, 2008 

I feel such a pillock for even registering with this operation in the first place - the moment I tried to complete my very first online survey, it was obvious that this wasn't at all what it appears to be. It's not really market research - it's just a scam to get you to try out 'free trial offers' and so on over the internet. They seem to be a third party company that specialize in drumming up membership for various other companies. I suppose this generates income for them in some way. That I had to give out credit card details for the 'trial DVD rental' "survey" should've alterted me at once. That and the fact that today I received a second offer to join Vindale Research that was sent to my fake email address, the one that frankly, I only ever use to access pornography online.

Joanne Bridgman   Cresco, PA

5:32pm on Friday, November 21st, 2008 

Worked the Vindale site for a few weeks and received a check for $100 with another $50 supposedly on the way. I'm very careful to cancel any and all offers within the prescribed time. However, as of today, I cannot get on their site. My browser, as of about two hours ago, is telling me it cannot find Vindale.com, so I'm wondering if they've all of a sudden folded their operation? I'm hoping the check doesn't bounce! Their phone still works and e-mails do not come back as undeliverable. We'll see what happens.

Louis   Maryland

8:45pm on Wednesday, November 5th, 2008 

Sounded like a good work at home job at first. But when they emailed me the first survey, it was then that I realized that it wasn't such a good job. My main objection is having to pay my own money to receive the products that I'm supposed to evaluate. No thanks! I've since cancelled my subscription. Don't even bother with Vindale unless you don't mind spending the nominal fee per product and can keep scrupulous track of the cancellation deadlines.

Tzoe   miami,fl

9:01am on Tuesday, October 28th, 2008 

v-research is a fake a$$ hell,all they want is your credit card numbers,so third partys to get access to your card some how and god doesnt even know him self where they have sent it, and when you are finally paid,its not equal out the work you put in.you have to do to much for that money thats going to take up to five months to get it,and its not going to be what you think, like it was alot of money from the get go! if i was you, dont do it.....i wish i know about them before i sign up*** liars***

Robert Hurley   Marshfield MA

2:40pm on Saturday, October 18th, 2008 

I commented earlier, I did receive the 50 dollar payment but I cancelled the third party companies and they still got hold of my credit card and together charged me a total of 90 dollars. Survey Spot and Opinion Outpost are the better ways to makey money with no regrets or risks. I have made about 150 dollars in a couple of months with these sites. You never have to cancel anything, buy anything, or receive spam emails. The surveys are more fun, as you can sometimes evaluate products from Dunkin Donuts, KFC among others.

Tracy   NE Arkansas

9:20pm on Thursday, October 16th, 2008 

When I found I had to sign up with all those other sites, and usually shell out money, to get the 'commission' I didn't answer any surveys. Just signing up with Vindale caused an immediate flood of spam. I went from getting 2 or 3 a day to over 50-75+ per day. I can't get it to stop. The ONLY thing I did differently is signed up with Vindale. Don't make the same mistake I did.

Jennifer   FallRiver

2:53am on Friday, September 5th, 2008 

I did not know I needed a credit card for all survey.Well actually for the best ones I do not think this is fair as of I do not own a credit card and would not want to use it any way.

cheated   Location unknown

5:59pm on Thursday, August 28th, 2008 

So you give your credit information away (and it goes to who knows where) and then you have to play accountant and keep track of all the cancellation dates. I figured it out and I make about $1 an hour. Don't spend it all in one place !!

Robert Hurley   Marshfield

10:19pm on Thursday, July 10th, 2008 

I need 50 dollars to get cash back and am stuck at 47 with 74 pending. I have done surveys for 3 or 4 companies that haven't been verified in a week. I hate making the painful cancellation phone calls. There is a better safer ways of online surveys.

Glenna Gorman   tenn

10:39am on Friday, July 4th, 2008 

I, joined your co about a yr ago, I am very pleased with the site, Altho I do wish their were more surveys that didn,t require a credit card. But i have always be compensated my earnings. If one reads all the instructions ,keeps up with cancellation dates, you get the money back u had to put out plus your bonus.ITS that simple!!!!FOLLOW INSTRUCTIONS

glenn   arkansas

2:00am on Saturday, June 28th, 2008 

how do you unsubsribe from this

Here to help   US

2:06pm on Monday, June 16th, 2008 

Look, it’s not a scam. I don’t like this survey company, but, it’s because just like the article written by Steve Albright pointed out, their tactics are deceptive. First, it’s true, they get paid on a commission, you're not giving your credit card information to Vindale but to the companies you are conducting a free trial for (for example, stamps.com). Second, it’s true that the maximum generally isn’t as high as they advertised it to be, it’s much lower when you subtract the costs used to sign up for the trial. And yes, after every survey you are suppose to fill out the forms that they provide for you as…all of this has been explained before you do anything. If it sounds too complicated then you shouldn’t bother trying at all. And, finally, this is where I just completely gave up with Vindale. It wasn’t the fact that you need to make at least fifty dollars before you can cash out, it’s the fact that you are running a huge gamble in getting charged for a service (this point has already been pointed out on here) you didn’t know your still signed up for. Paying attention to the cancellation dates will get you no where when they keep changing numbers on you and you finally track them down after the trial period. There is also a chance that you may have thought that you cancel a trial and found out on your credit card statements that you didn’t. I can’t comment on the payout because I stopped twenty dollars short after the latter mistake. It’s too big of a gamble when there are more reliable surveys out there that will help out with paying the groceries and gas once-and-awhile.

Jerry   GA

8:53am on Wednesday, June 4th, 2008 

Who in their right mind would trust any company with their bank acconunt information so money could be transfered into their account, EVEN IF the company MAY be legit ? What would keep them from cleaning your account out rather than depositing anything you made ? I received an email from Vindale and when I clicked on it to look at the offer the only way I could get to their site was by cutting and pasting their web address . My protective software would not allow me to go to the site by clicking on hte link in the email . Maybe this says more than one could imagine .

GLENNA GORMAN   COOKEVILLE, TENN

6:04pm on Sunday, May 18th, 2008 

I, have been reading these comments very carefully, I have been with Vindale REsearch now for way over a yr- short lapse taking care of my grandchildren for awhile. But!!! first of all if one sits down and does Vindales surveys u have to write down cancellation dates etc, follow threw with the process, of cours e if u don,t follow threw with the surveys/dates etc WHAT CAN U EXPECT ??? I also give them my c.c. number , I have never!!!! had a problem!!

Anonymous   Texas

9:09am on Thursday, April 24th, 2008 

Consumers beware Vindale Research surveys are scams! I took several surveys thinking I could make some extra cash on the side, what was I thinking? Vindale told me after surveys being verified and a request for payment..payment would be recieved. After waiting a month nothing was verified remained in the "clicked" status not verified. When I attempted to contact them to question everything they said well you have to send proof via-e-mail, so I did. Then Vindale said well this isn't proof you need to fill out a credit form and will be reviewed for you to recieve credit for the surveys.I did just that.Well then they said "thats not proof" I needed to fill one out for each individual survey taken.End of story I turned them in for non-payment and fraudulant advertisement to the BBB.
and support@vindale.com is a joke as well No help just a run around!!

Dan   Wasington

11:16am on Saturday, April 19th, 2008 

Raiting unknown. Just thinking about participating in the survey program. Seems from the comments its more trouble than it's worth to net 5 to 15 $$$ with all the required follow up and waiting. Not to mention the trouble to keeping track of cancellations. The old addage holds ture. If it seems to good to be true, it isnt!

Ellis   Home Office

8:04pm on Sunday, April 13th, 2008

Thanks For the head up on Vindale I did a trial period for free credit report where you get 5 dollars, but it cost you a dollar. so I only get four dollars.

charlotte   birmingham, alabama

1:25pm on Saturday, April 5th, 2008 

i want to tell james from richmond va that vindale research is a scam they wanted my credit card so they could scam me i do not give out credit card online i do not know where your coming from but you need to listen to the feedback it true

Tim   A.Z.

6:32pm on Sunday, March 9th, 2008 

Thanks alot!!! I'm a disabled vet who can't make ends meet. I thought this survey Co. was legit and really depended on it. They tell you it's free and the first thing they wan't is your Credit Card which I don't have and don't want. Please every one out there which I don't think they will post this!! Beware of SCAMS like this or you will be in the same financial mess that I'm in with these dishonest people who (PREY)on people that are weak and have nothing but love for the honest ones. I am really sorry things have to work out like this. I really thought I could make some extra money to help my family out. Instead I will remain at home house bound and try to figure some thing else out. THANKS ALOT VINDALE for nothing.

Connie   South Bend IN

11:26am on Thursday, March 6th, 2008 

Thank you all for listing your experiences with Vindale. Back in 2003 or so, I got began taking surveys so that I could bring home some cash to fill in huge deficit my SS Disability income. Last week Vindale was in my email and I thought I would try it. I started 3 ro 4 surveys with ?? each one. I could't believe I was asked to give them money. I wrote 4 times asking them to respond. Nonthig. This am I received a new one re: auto insurance. I began filling everything out and stopped short of completing it when the phone rang. Remember....I was still in the middle of the survey. The phone call started "Connie?" Yes. It was not State Farm but someone representing AIG...Oh My Goodness. Can you imagine??? While I was still completing the survey. So thank you all for advising all of your experience. I give this less than a 1.

charm   midwest

10:04am on Friday, February 22nd, 2008 

Be aware! Never try making money by paying money first! Never give out important info if you did not initiate it!
Better take surveys from company that pay 2-5$ per survey and you can opt for checks or paypal payments as little as 5$. There are a lot of serious companies out there on which you can earn money, but don't expect to get rich, just buy your groceries once in a while!

James   Richmond, VA

3:45pm on Thursday, February 21st, 2008 

Ok I got into the survey business to make some extra cash on the side to suppliment my income as my kids enter into college and by no means am I expecting this to be million dollar maker. With that being said, I have however, been able to make more than a few hundred dollars at a time. So the system is real.

As some of the comment stated earlier, Vindale itself is a great company. Some of the third party companies can be slow validating you tried their product, but that should taken into consideration and not a show stopper. I did extensive research on a number of different companies to compare them before deciding to go with Vindale.

Top things I've found different between Vindale and the others:
1. Vindale pays out TWICE a month on the 15th and 30th in increments of $50.(provided that you request it on that date or you can wait)
2. Most others pay out once a month, 30 days AFTER you even request the funds for the surveys you took.
3. Vindale will electronically transfer your funds to your PayPal account (which I found takes about a day or two after you request the funds) or you can do the check thing which takes a lot longer.
4. Most others will only send you a check and does not do any electronic transfer.

Let's be straight here, this should not be treated as a hobby by any means. In order, from what I have found, to be successful at this you have to treat it like a business and keep a track of what you have done, when you did the survey, and what date you have to cancel with the third party company by. The best way I have found is to use an spreadsheet like excel for this.

If you are not a person that can keep a track of your actions and are not detailed oriented then no surveys, whether with Vindale or any other company for that matter is not for you. Just being honest here. It takes committment on the users part.

Someone once told me: "Systems don't fail, people fail to work the system correctly."

My advice is to use one or two different credit cards to work your surveys with and as you get your paybacks, set aside your profits and then set aside the money that was charged for testing the product survey and pay back on your dedicated cards so you are just rolling the fee money back over at each payout and then you're never actually using your own money after that point.

I hope this has been beneficial to any one else out there.

Beverly   Glenview, IL

3:34pm on Saturday, February 2nd, 2008 

I signed up at Vindale Research about a year ago.I have received several notices for surveys, most of which require a credit card to pay for something in advance. Then you would be reimbursed for that amount plus the award for the survey. I never signed up for those. There was one where you could fill out a form on the computer for car insurance and receive $2. I did this, and then I received emails, phone calls, and mail from several insurance companies. I did not expect this. I am going to try to get what is owed me. I read another review that said Vindale pays in $50 increments. I don't qualify. I will not take surveys for them anymore.

Eric D.   Kentucky

4:18pm on Thursday, January 31st, 2008 

So far, so good. I've qualified/verified for $79 (out of $145 pending) and have requested $50 be payed. No money yet, but EVERYTHING takes such a LONG TIME (for verification, etc.). I will patiently wait for awhile, and either raise or lower my rating and include words of praise or scorn as conditions warrant.

PS-Very DISAPPOINTED with several SURVEYSPOT opinion sets. They promised $3-15 dollars each IF I QUALIFIED (fair enough). The basic personal questions came first, followed by the opinion survey questions. AFTER SEVERAL QUESTIONS WERE ANSWERED (maybe the entire survey completed??) I was advised I DID NOT QUALIFY afterall, or was told they already HAD ENOUGH RESPONDENTS. I won't be doing SurveySpots again.

steph   massachusetts

1:08pm on Friday, January 11th, 2008 

you guys are funny it seems like anyone who asks for your credit card info is a scam i do agree that some are but vindale is not a scam just couse you say it is and i have used vindale for over a year and you do have to make sure u get the comany phone nummber and trial end date so you dont get charged is takes some time but it is free money other wise just read the terms of service as you would with anything u put your crit info in and u will be fine

myra   unknown

5:39pm on Wednesday, January 9th, 2008 

I JUST DON'T KNOW ABOUT VINDALE, I HAVE DONE SURVEYS A WHILE BACK AND NEVER GOT PAID IT, I HAVE DONE SURGERYS THIS TIME, I THINK IT A SCAM,

Alyesha   louisiana

1:19pm on Tuesday, January 8th, 2008 

i think they liars and they just get your information to give to other scams.

charm   California

11:05am on Wednesday, December 26th, 2007 

Vindale is legit. I have been paid for everything that I correctly followed the instructions for. Yes, most of the time you have to sign up for a trial period for some service, or product. And yes, you have to pay attention to cancellation periods or you will be charged big bucks in most cases. But all of that is stated pretty clearly up front by Vindale. They tell you if there is a credit card required and they tell you exactly what the product acquisition fees are, so you can see what your net payment will be. After that, it's up to you to pay attention to cancellation policies, which you should look at before you sign up. These guys are the most honest company I've seen in this line of business. Most of the rest are not nearly so complete in the information they provide.

Anonymous   Location unknown

4:17pm on Tuesday, December 11th, 2007 

I have done surveys for Vindale for about six months. I have received payment for my services. Most of the problems about surveys if keeping track of cancellation dates for companies you do surveys on. I also find that some companies make it almost impossible to find a number to call to cancel. Some of the companies pass your credit card number on to other people who make charges you don't expect. One company took $129 from my credit card for a web site. This was unexpected.

Vindale is a good company. The greatest complaint I have is the lack of communication. Companies also take far too long to verify your survey. People should be sure they keep the work Vindale does separate from the companies they survey. The problem is these companies - not Vindale. for. Vindale tells you up front that they will reimburse you for money you spend on the survey, and the reimbursement is included in the pay they give you for the survey.

Nancy Fuller   Location unknown

12:19pm on Monday, December 10th, 2007 

Is it possible to give a rating of less than one star. They cost me a fortune on my credit card for monthly charges on programs I never knew I was signing up for and I never got paid a penny.

Vindale Customer Support   Location unknown

2:12pm on Friday, December 7th, 2007 

Hi, this is Vindale Support. We would like to encourage everyone that we are indeed a legitimate company and have made pay outs to many of our members. If there are any inquiries we can help anyone with please feel free to email us at: support@vindale.com or view our FAQ's http://vindale.com/v/faq.jsp We will be more then happy to answer your questions.

Heather   Location unknown

1:33pm on Wednesday, December 5th, 2007 

To date I have been paid over $100 - when I signed up - the process was explained to me that part of the amount they pay me is the reimbursement for the charges - and for everything I have taken - you have the option to take it and you can find the cancellation policy.

Rick Cabral   Location unknown

6:24pm on Monday, December 3rd, 2007 

I was wary as soon as I could not log in and had have them send me the password. It was completely different from what I had put down. The first survey I was going to take offered 14 dollars. But-- one of the first questions they asked was if I had a credit card. The company I was to evaluate was a DVD rental for which I had to sign up at $9.99. The 14 dollars I was to earn was whittled down to $4.01-----Bye-bye!!! You don't have a rating low enough to suit me.

David Litke   Location unknown

12:18pm on Tuesday, November 27th, 2007 

Vindale Research Scam...I must say that it is a scam. Credit card required? Warning sign. After signing with Vindale, I received via USPS a cashiers check with instructions to cash it, send most of it back, etc.. You know the story. Vindale is a hoax, a scam, an attempt to steal your money. FCC should investigate and put them out of business.

Rene Miller   Location unknown

3:42pm on Thursday, November 8th, 2007 

Survey Payout? Some pay nothing at all...I have been taking surveys for Vindale now for almost a year and yet not seen anything over 30.00 (before they take out the 9.99 for your trial period to use the product); so I made actually very little. Every time I write them an email, their system in answering your questions is to either answer nothing at all or give a blanket answer such as "we do not pay out on surveys taken twice" which I have never done. If I have taken a survey twice it is only because they have offered it to me twice. I do not keep track of all of the surveys I have taken.

The bookkeeping would be a nightmare to keep up with. Be very careful when you take the first part of their "3 part survey" because once you sign up for the trial period which is the time it takes to get a sample of the product offered (usually seven days). If you do not cancel within that seven days, the company that you took the survey about automatically puts you into their customer data base and you automatically begin to receive all kinds of charges on your credit card.

To date I have over $400 in charges because these "trial survey offers" do not allow cancellation in writing (which I believe is against the law); they expect you to call them to cancel. If you cancel right around the time for the next charge to appear on your credit card, they charge you for the following billing term as well. For Instance a company called "Critic's Choice". There are several of these company names out there, so make sure you get the correct one. They tell you not only if you do not cancel within the allotted period of time that you will also be added to their affiliate; which is another company and you will also be charged so much per month for the added affiliate, in this case I believe it may be "Network Agenda". Neither one of these companies would I ever use for anything in my personal life, but do not send them an email to cancel and heaven forbid if their phone number is not on your credit card bill.

Some of the companies I have tried to reach to cancel, they put you on hold, forever.......as if you are a forgotten entity waiting to cancel something you cannot afford. Do you remember the reason you began taking these online surveys? To make some extra money from home, but the minute you begin you need to keep a running agenda of what survey you just took, which part you completed, did you give them a credit card to charge your initial charge to and if you did, read the part about terminating your trial period. If they say that you "MUST CALL" they do not look at their email; do don't read messages that you leave for them to cancel your trial...you have to call and make contact. As it stands right now, I stand to lose over $400 because I did not read the fine print closely enough. Although I do believe I think that I am protected by the three day cancellation clause and I do intend to put the Better Business of the people who are absolutely not going to give me an inch off of the money they just took away without any authorization whatsoever. Thank you. Good Luck and be very very careful. I have found that PandaResearch.com is exactly the same way as well.

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