226 ‘VehicleHistory.com’ Reviews
Highly questionable, if not illegal, marketing/trolling
Recently, I published an advertisement to sell a nearly new vehicle on the largest online auto sales site in North America; shortly afterwards, I received an email response from a person claiming to be interested but with one condition, that I purchase a vehicle history from vehiclehistory.com.
This entity does not even exist in Canada and the province I reside in requires all used car sales to be accompanied by a mandatory vehicle history purchased from the government, car proofs etc are optional and only include a bit more useless information, therefore are not really necessary. The government documentation is less expensive and contains correct information. VH.com is definitely a scamming site if they utilize this deceitful type of marketing. Many of the other reviews here indicate a distinctive pattern associated with disreputable operators. I suggest folks source their vehicle info from the industry giants at a bit of a premium but with better odds of accuracy and comfort in the knowledge you are dealing with professionals.
If you are looking for an inexpensive auto history report don't use this site. They tell you $1.00 per report and enroll you in a subscription program that is $18.95 per month.
Mgrs ignore you after you rate them low
I left a low review on their site once because their 'manager' could not explain to me what something in their report meant. A week later a report I ran did not complete so I went to chat, and was told their manager would have me the report within 30minutes. I gave it until the next day - not in my mailbox, not in my spambox (the chat log made it through though). So I went back to chat, and once again, after an apology I was guaranteed the 'manager' would get back to me within 30 minutes. Yeah, that never happened. I posted about it here, cant seem to find it...
So here I am yet again. Last night I ran a report and it did not complete. The Odometer check area and Full report area are still saying to give them 3 minutes to complete. I even tried to run it twice - neither time did it complete. So I went into chat. I was told the 'manager' brian would get me my report within 30 minutes, and I would be refunded for one of my reports.
No message from this 'manager' yet. Perhaps he too is waiting for his report to finish in 3 minutes. I did get the chat log in my email again, right away. I only mention this as they continually tell me I probably missed it in my spam folder and to go check. Hello, I have checked it, several times.
So... what have I learned and want to share with you - the reader of this text:
For $1 it's a good way for an initial check on a vehicle. If anything goes wrong do not bother with customer service, just get your credit back and run the report on a different site for a couple bucks more - it will save you the annoyance of being talked down to by some idgit who puts everything off onto an imaginary manager (who won't contact you unless you give them top ratings after every session). You get more and better detail on other sites - understandable though, this place is only a buck. You know the old addage, you get what you pay for.
Be very, very careful when using this site
If you don't pay close attention while ordering this report, you will end up with a recurring bill, instead of the $1.29 report promised. When I called customer service to get the full refund promised on the website, they only refunded 10 dollars...far cry from 1.29. I promise to tell anyone and everyone, at every possible opportunity about this website. you ripped the wrong guy this time.
A big SCAM
I received a blank car report and instead of charging me $1, like advertised I was charged $14.94 !!
Vehicle History Record is a SCAM
Like so many others, I paid and got a report that showed my car was clean as a whistle. The company offered me a $20 Amazon gift card if I wrote them a review so I did -- glowing -- but I never got the gift card. Repeated attempts to contact them resulted in "Oh, we're sending the card" and "someone will contact you." Two months later, still no gift card. They LIED. They may call themselves "legitimate" -- yeah, as in "legitimate LIARS." If they'll lie about gift cards, who's to say the report isn't a fake, too? I have yet to see a person report that they got a report with anything BUT a clean history. How is that possible? SAVE YOUR MONEY, PEOPLE!
I ran a history report on my own car which I purchased new 15 years ago...info was spotty and inaccurate. On top of that, they charged me twice for one report. They also sent me a 'receipt' for charges which didn't include a summary of the charges, but included links to shady web sites. In short, avoid this shady outfit, benefit from my mistake and don't use it.
Not much information in the report - total waste of time and money
I am highly disappointed in the "report" I got from them. I Should have went ahead with the Car FAX report to begin with, which is where I'm going next. So far, only $1.00 has been charged - because I clicked on the "Decline' Button to the monthly subscription page ( and screen printed all the way). Don't use this website if you need any real information about the vehicle. I got no Ownership info, no maintenance info, not much of anything worth 2 cents - not even worth the $1 in today's economy...
These folks should be ashamed of this operation.
Thank you for this site
I just wanted to thank all the posters for saving me from a giant headache. As I was getting ready to enter in credit card info I decided to check for reviews on this company, because I thought this sounded to good to be true for $1 and boy am I glad I did. Again thank you all and hope that everyone is able to get their money back and shut this a**h*le down.
vehiclehistory.com $1 SCAM
DON'T FALL FOR $1 VEHICLE REPORT TRAP. As soon as you give your credit card number to pay for the $1 report, they will hit you for $14.95 per month for 12 months.
See apology below: Total trickery at it's best!
We apologize for the confusion. Our records show that you signed up for the volume discount program. This program carries a payment plan of 12 installments for $14.95. This entitles you to 25 reports per month. This is a one year savings of $120.
We appreciate your business as a respected customer and ensuring your satisfaction is very important to us. Would you like to close your account, void and remove the remaining charges of $14.95?
Customer Service Specialist
It said free. Then tried to charge $1. I noticed it was not through paypal or anything that. did a quick google check and saw nothing but bad reviews! Glad I opted out!
Zero Don't Waste Your Time or Money
Misrepresented/deceptive billing charges. The site says $1.00 to run a vehicle history. I was charged $14.95. I questioned the charges and was told that I would received a full refund in approx 5 days - 17 days later and no refund. My concern is not so much about the charge but the misrepresentation to consumers. There are prior complaints about this billing practice so the company has been on notice yet has failed to take corrective action to improve their billing disclosures. The company says they are legitimate but nothing in my experience with them supports their claim. To other consumers - don't waste your time or money. The product is nothing special. Company gets a Zero from this consumer.
Time Limits Spell Scams
I was under a time limit to review a car history report, it smelled funny to me. I opted out to read reviews on this site.. good thing I did! Sorry to all who have been scammed and thanks for posting on sites such as.
vehiclehistoryrecord.com - Spam Again!!!
DO NOT trust this site
I should have gone through a review before I ran the transaction.
1. I am the owner of my car, which had involved in an accident, and I am selling my car, so curious about the history report.
2. before transaction, the website declare it's $1 so I continue with the transaction
3. report received, shows everything's clean... WTF
4. then I saw this review site, so I went to check my bank's statement right away.... boom, it's $14.95 although it's still pending
5. no matter if they will cancel my transaction or not for now, THE REPORT IS NOT REAL
6. now I will have to make hassle to fire the merchant
I ran a report the report had no history just a bunch of obvious stuff. I then checked my CC account. and it was continuosly getting hit with small charges. I used a B of A one time use number and was able to kill the number while the charges were pending. so nothing cost me nothing. I spoke to Bof A and they said that someone had tried to charge $14.95 but of course it was rejected since the number was only good for $3 max.
So stay away from these people. Floyd
No report and site dissappears the next day
Looking for a vin report on a car. Online report came back with no results, but said to check back in a few minutes for full report. Never updated and when I signed in later, said I had run no searches. The next day, the site no longer exists. BEWARE. No extra charges posted to my account .....yet.
SCAM Company AVOID like the PLAGUE
This is obviously a scam company. I never.. repeat never... sign up for reoccurring monthly charges. I was supposed to be charged a buck. I noticed after a few months that I was being charged $10.00 per month. I went to their website and chatted with a rep. They replied that I had signed up for a year at $10.00 a month. This is total BS. They are just preying on people that don't check their credit card statements. AVOID LIKE THE PLAGUE! They promptly apologized and offered to refund my money. No doubt, to keep me from writing this, but the people need to know. Will I actually receive my refund?? We'll see.
Doing business with this company is a bad choice
I am one of many individuals who was 'taken in' by the $1.00 report offered by CarHistory.us.org to search the VIN on a car.
I did get a report first time I used it and I will say it was seriously incomplete when compared to a CarFax report that had every detail about the car I ultimately purchased. Wanting to do due diligence on another vehicle we were considering at the same time, I went back to this website and tried to order another report for what I believed was still 1.00.
That is when the scam began. When the red flags went up from the additional pages that kept popping up, I did some fast research online and found this review site. DARN....and did I ever get angry. I went online and 'chatted' with two different robots who could only repeat a carefully scripted phrase over and over. They profusely apologized, said they would cancel my 'subscription' and issue a refund to my CC. I am STILL waiting for this to happen. I have requested multiple times for a physical address to send them a registered letter and they refuse to provide one for me. Wow, a lesson learned the hard way. I will file a fraud case against them with my bank, and have reported them to the FTC. Be warned!
I've sent various emails to the 'manager' and finally heard back this afternoon from a Karmen Jones. Here is how she responded:
I apologize for the inconvenience you have encountered. The 7/24/13 amount of $9.95 has been refunded and your account has been cancelled, confirmation #: 5xxxxx. Attached is a screenshot of the section of our website stating the fees. I apologize but there is nothing more I can do than refund and cancel your account.
We sincerely apologize for the inconvenience. We hope to never run into another issue like this again.
The strange thing about her email to me is she documents a cancellation number that is NOT the same as the person who I chatted with earlier. Makes me wonder how many of their bogus companies, (there are over 150) have also been set up to use my credit card. This is a clear case of credit card fraud!
Always check online reviews before using a cc
A simple Google review search showed this scammer's true colors!
Always check online reviews before using a cc with a business you know nothing about!