Udemy.com is an online learning environment used by and created for both instructors and students. Courses available on their site cover an array of subjects including: programming, design, entrepreneurship, photography, health, fitness, language, arts and much more.
Anyone who is interested in creating a course for Udemy can use the resources available on the site to plan, build, publish, and promote their course. Many learning tools can be integrated into the course including videos, PowerPoint presentations, PDF’s, audio zip files and even live classes.
On Udemy.com there is an instructor community for guidance and advice on how to set up your course. The Udemy Facebook group is another way to gain insight and engage with other instructors. Resources on the Udemy website provide many useful tools including a course creation checklist, best practices, and ways to integrate social media and affiliate links to promote your course.
By subscribing to their instructor newsletter you will receive emails with effective teaching methods and resources to help you expand upon your current course material and create new courses as well.
Submitting a course is free for instructors, these courses are checked for quality before they are published on the site. If you choose to charge a fee for your course, you may price it in between $5.00-$250.00. You are hired on as a freelancer and paid 70% of the earnings from the course. Each course’s intellectual property belongs solely to that instructor. There is a potential to make a lot of money through Udemy’s website if you create a course that engages students with materials to accommodate different learning styles.
Students who register on Udemy.com have access to 1000’s of free online courses and may take the fee-based courses if they choose to do so. If a student is not satisfied with a course they paid for, they may request a full refund within 30 days of signing up for that course. Each course and its materials are accessible to the student indefinitely which enables them to refer back to the material for further comprehension or reviewing what they have already learned.
There are differences between Udemy.com and one of its competitor’s sites, Lynda.com. Lynda.com is subscription based for students; instructors receive royalties based on the number of students who complete the course. Lynda.com also has stricter guidelines for the instructors who wish to provide courses on their site; they require that documentation be submitted to confirm their teaching credentials.
Since Lynda.com is a subscription based site, students may only access the courses for the duration of their membership plan. Another difference is that Lynda.com is geared toward those who are interested in learning technical skills. Udemy.com delivers a wealth of courses in different subjects; they basically offer courses on any topic that can be taught to students.
9 ‘Udemy.com’ Reviews
Another Person Scammed by Udemy
This week a friend told me about his experience with Udemy. He registered for a course for $63 USD, then decided he didn't want to do it. He called Udemy shortly after and after explaining what he wanted, the client service rep hung up the phone! The noise in the background suggested a call centre. Claude (my friend) called again, and once he explained himself, again the client service rep hung up!
By chance, Claude had wiped and re-re-installed his computer with Windows 10, so it was a clean machine. He also checked his Udemy account and found his course was not even listed, despite having paid for it!
He called back to Udemy, and was told it was probably a problem on his PC. The Udemy service rep asked to have remove access, so Claude gave it to him. Udemy first opens a Command Prompt window and runs the "tree" command to list the directory structure. Then, he looks into the Windows Event Manager and points out to Claude the various exclamation marks and warnings and proceeds to explain that his computer has been hacked and he will need to spend about $300 for a consultant to clean up his computer. Of course this is totally false and has absolutely nothing to do with either the course being missing or Claude's request for reimbursement! Claude states this, then the Udemy guy hangs up!
So, this morning Claude calls one more time and this time the Udemy service rep, upon hearing Claude's request, explains that Claude has called Microsoft (which is totally false, of course), and then hangs up!
What is up with this? Is this a Udemy directive to deter buyers from requesting refunds? Must be, because for the three days Claude dealt with two different service call reps.
Is Udemy a scam? Probably not outright, but it certainly is just a money machine. They neither produce nor stand behind the quality of any course, only providing a vehicle for others to sell their courses.
Terrible Support for Instructors
No one answers emails or submitted tickets. Can't get a response from the Udemy Studio Facebook group.
It's a nice business model and I'm sure people are making money - but so are they - but it won't last long if they don't improve their client support.
I'm taking the Python Course December 2015
I am having a good experience with Udemy, so far. It would be impossible for anyone to say that Udemy is all good or all bad, considering they have hundreds of courses and I have to assume they also have hundreds of different instructors. The course I am taking is taught by an Australian guy and he seems very knowledgeable and I started the course at 9:30AM and was able to write my first piece of code by 1:00PM, that's not too bad at all. The beginners Python course had a lot of really positive feedback and after checking out the 1st tutorial and I decided it was worth it topay the 10 bucks for the whole course. I got a deal because of Black Friday. Also, I had a question and I emailed Udemy, not my instructor because I couldn't find his contact information and a person emailed me back a few hours later with detailed information regarding my question so, that was also a positive.
Udemy are operating an Absolute Scam
Udemy are operating an absolute scam. They allow poorly qualified 'teachers' to upload poor quality content, they have no avenues for students who are not happy to get a refund and they undersell and devalue the materials uploaded by good teachers. In terms of the way they work with their teachers, the model has strong elements of a pyramid scam. There is no way of contacting Udemy and they seem to find any type of customer service as nothing other than an inconvenience. I would never recommend them in any shape or form whatsoever.
Trying to contact Udemy with questions--no phone number to call
I am frustrated. I am trying to contact Udemy and the teacher before I sign up for a course. I have emailed them both, and I have not yet heard back from them. It is going on 2 days. The email to Udemy is used for the business side of udemy but it was the only email I could find. There should be a phone number and an email that I can send to get general questions answered to know better about the courses I want to sign up for. Please help!
Double charges and a recurring charges I never authorized
Until today I have been happy with Udemy and suggested others go there. Today I found many months (from Feb. to June) in double charges and unauthorized recurring charges I never authorized.
I tried to call the company and found their phone number listed with the credit card company is no longer in service. I have written to the company but have received no immediate response.
I have no choice but turn this in to my bank to have them contest and reverse the charges.
I will never send anyone here again. I have taken my credit cards from their service in the hope they will no longer make any unauthorized charges. I have paid for classes I have yet to take so I will not cancel my account before taking them. However, IF I WERE YOU, I WOULD NOT TRUST THEM WITH MY credit card. Take their free classes only.
Ive used the app and the website. There are a variety of courses to choose from and several instructors. Id suggest researching the instructors and look at reviews by students who took the class. You can add items to a wishlist and wait for sales to buy (usually before a holiday weekend) or sometimes even get it free. Ive received some decent information for a fair price this way. If there are codes in the sales make sure you enter them to get the reduced rate. So far ive had a good experience in all of my classes ive purchased. But read to see what the prerequisites are before buying. Some require you to have or buy software.
Be careful before you buy
It depends on the class you buy. Some teachers are very good at wxplaining the materials; however, some teachers talks a lot of non sense. Review and do research before you buy.
Be careful when you buy through the Udemy app. The price is listed differently than from the website. And both the apple store and Udemy won't reinburst your money. I took a class called Create cutout animation which was listed on sale for 9.99 through the Udemy app. Apple charged me 39.99. I contacted the App Store and they stated they cannot return the difference as well as directing me to contact Udemt. To my surprise, Udemy stated they cannot pay me back the difference either.
I want to make sure this DOES NOT happen to anyone else. I recommend Udemy but not the Udemy app!!!