SammyDress.com is an online fashion clothing store wholesaler based out of China, which claims to give its users quality, trendy clothing at factory direct prices, regardless of where they live in the world.
They claim to be the leading China online wholesale supplier of goods such as Wedding Dresses Wedding Dresses, Women's Clothing, Cosplay Costumes, Lingerie, Shoes, Wigs, Jewelry, Bags and Accessories, and much more.
Since they are a wholesaler, they do provide discounts for their customers who buy items in bulk – the more you buy, the more you save in discounts.
They also claim to provide a huge range of products with different styles to choose from in order to appeal to their wide global market, in addition to adding brand new products every day.
SammyDress.com also promises to provide safe, reliable shipping options due to their long term contracts with well known, legit shipping companies such as UPS, FedEx, DHL, and other major carriers.
If you have any problem at all with an order you have received from SammyDress.com, you must contact their Customer Service as soon as possible to address it. They offer 24 hour live chat service for issues.
If your item is defective, you may return it for a refund, but you still must first contact customer service for the proper return procedure to follow. If you would like to return an item for any other reason other than manufacturer’s defect, you may not be able to receive a refund.
If you have any experience with this website, please leave your SammyDress.com reviews below.
253 ‘SammyDress.com’ Reviews
website is a scam
I ordered in early December. mid January I wrote asking where my package is. they said "10-20 business days" is only an estimate and the package has been shipped. Now its March and I still dont have my package and when writing them AGAIN, the gave the same response. No reason for a package to take 3 TIMES the 'estimated timeframe' and/or 3 months to be delivered.
When asking for a refund said they can refund my money 'minus the $16 shipping'. FYI- my order was for $35 and $9 of that was shipping.
I think this company never sent ANYTHING, and is making a profit for the "shipping" of products they never send.
FYI- When ordering (of course) they cant supply you with a tracking information. very convienant for them
I ordered a couple of items as a test. Turned out I loved the clothes and they arrived within the time they said they would. Decent quality. Great designs. I'll probably order again, though I'm concerned that this is a sweatshop distributor. I want to find out more about that...
DO NOT ORDER FROM SAMMY DRESS
I ORDERED A DRESS FOR MY BIRTHDAY PARTY. IT'S TWO MONTHS LATER AND NO DRESS OR NO REFUND. I WANT THIS WEBSITE AND COMPANY SHUT DOWN IMPERMANENTLY TO AVOID OTHER HARD WORKING PEOPLE FROM BEING SCAMMED WHO WILL HELP ME!!!!!
I ordered several pieces of merchandise on November 19th. I've purchased from International retailers in the past and am well aware that processing shipping time is delayed, however, after two months I decided to reach out to them. After a back and forth with someone named "Pearl" she reluctantly provided me with a tracking number which (after speaking with the post office) was a false # as the Int'l codes were incorrect and the number was significantly longer. After explaining to Pearl of this issue, she said I must've given them the wrong address (which I had not) and I demanded a refund. Pearl said they would honor the refund, however, two weeks later.. nothing. I reached out to her for the thousandth time to which she said "The shipping company has the responsibility to deliver your package successfully. We have offered the most we can here. " (improper spelling and all). I responded minutes later demanding a full refund and yet it has been another three weeks to NO REPLY. This is the worst company I've ever done business with. The prices may seem tempting but BUYER BEWARE!!! They will take your money and give you nothing but hassle in return!
I paid an extra $45 for expedited shipping and come to find out they wont be sending it for 15 days because of their Spring New Year. I wish they would have mentioned that so I would not have paid for the extra shipping cost. I really like the site but I wish they would communicate a little better with the customers.
No Problem Receiving/ Size
Right after I placed my order for several tops, I saw posts about this being a scam, etc. I searched it on Google and found the list of complaints. I decided to give them a chance and see how it worked out before panicking. I placed my order on Sunday, Feb. 8, 2015. I received my order on Friday, Feb. 13, 2015. I usually don't get orders from neighboring states that fast, much less from another country! The tops were all real cute and good quality. Their XL is not the same as ours, but I knew that beforehand. Asian clothes sizes are much smaller than US clothes smaller. (Look at the difference in the size of most of the people. They are generally smaller built.) Since I bought the tops to wear when I lose my weight, it worked out fine. I'm very happy with the tops and ecstatic with the delivery time.
I ordered several tops and I received an email all but one was not available after I paid. I did receive the one top which I ordered in an XL and when I received it the top was see thru - very cheaply made and I don't think it would fit my 6 year old grand daughter It was that small. I threw it out because as long as it took to get to me over 30 days I was not going to hassle with the return. Their products are horrible
Do NOT buy from them!
I bought at least 8 tops from them. The tops had good reviews on their own website, BUT...
These were size XL. They stated they were XL, but were no where near that size. In fact, one top fit my skinny little 8 year old granddaughter. Their ads show "regular-sized' models and the comments on the pages stated the tops were 'true-to-size'. NOT TRUE.
In addition to this, the quality was extremely poor! The uneven trim around the neckline on one top showed through, and the seams already were coming undone on several of them.
I hate to admit I spent over $100 on this website, I should have known their prices were too good to be real. I am so disgusted with this 'company' that I have informed my friends and acquaintances to avoid it at all cost. In fact, I am not even contacting them for refunds or exchanges; I WANT NOTHING MORE TO DO WITH THEM!
COMPANY SHOULD BE CLOSED DOWN
BUYERS BEWARE - THIS COMPANY SHOULD HAVE A WARNING LABEL - I HAVE PUT A BUYERS PROTECTION CLAIM IN TO GET MY $267.73 AUS DOLLARS BACK. OUT OF 17 PRODUCTS ONLY 2 WERE GOOD. OTHERS - POOR QUALITY, USED FAULTY PRODUCTS REPACKAGED, NO TAGS, MISSING ITEMS WITH NO REFUNDS, DAMAGED PRODUCTS. WRONG SIZING - MY 10YEAR OLD CANT WEAR IT BUT MY 3 YEAR OLD CAN smile emoticon WORST ONLINE BUY EVER!!! THEY ONLY OFFERED A $15.00 COMPENSATION REFUND.
Fraud! Fraud! Fraud!
I ordered a shirt as a Christmas gift in late October. I waited for the 2-3 weeks that I was told it would take to arrive. After that time passed, I went onto the site to discover that the item was still processing. I contacted customer service and they told me it was not in stock. No attempt was ever made to let me know. They then tried to get me to order something else. I found another item I found adequate but then they came back to me and let me know that the original item would be shipping soon. I asked them to expedite the shipping for their mistake. They didn't even respond to the request, and instead just shipped the shirt. It is important to note that calling them is near impossible as the number is ALWAYS busy - probably other people calling to complain. The item shipped out December 9th and it still has not arrived. I have been back and forth with them about getting a refund and all I get in return is excuses, apologies, and pleas for me to be patient. Patience was reasonable to ask for when I found out the item was not in stock. Two and a half months later, I have none left! DO NOT LOSE YOUR MONEY TO THIS COMPANY!!!
HORRIBLE CUSTOMER SERVICE
Horrible customer service. Received a jacket over a month after ordering. The jacket zipper broke 2 seconds after putting it on, and it was the right size, ended up having to cut the jacket to get it off. Customer service offered me a $5 refund, when it cost me $50. Then said they could give me a full refund if I sent it back, so that they could fix it and resell it. It would cost me over $100 to send back the jacket because they are overseas. Then they tried to bargain with me even more. So unhelpful and quite frankly a scam. I would never recommend anyone to order from this company in a million years. Any other retailer would apologize and offer a full refund. Not Sammy Dress, they'll bargain with you, what a joke!!!
Warning: sammydress is a Fraud
When I say sammydress is a Fraud, I mean they are a Scam. For instance, Placed an order with them on Nov 20th, it looked like a good deal if the quality was decent. About 5 days later, I received 2 of my 5 ea "men sized" items, in what I can only describe as childrens sizes. Upon investigation with sammydress their items are in "asian sizes" and they would look into it and let me know. Well after 2 days and no contact, I logged on to my account to find they had canceled the rest of the order and closed the inquiry. Then I waited a couple of days for a refund and after getting nothing from sammydress after a couple of days, I decided to go through my payment company instead. This company cannot be trusted.
Horrible Scam!!! Worst store ever!!!
I bought 200 dollars worth of stuff on Sammydress! I was so caught up on it being so cheap and whatever! I ordered it a month before WITH expedited shipping (another 50 dollars) It was supposed to come in 1 week max! It came in 6 weeks!!! More than 1 month!! Once i got it, the first surprise I encountered was that it was in a plastic bag not folded, or in different wrapping, just stuffed into the bag!!!!! I looked at he first pice of clothing which was supposed to be this cute skater skirt and the material was terrible, the measurements weren't correct (i don't think there were measurements) there was no seam at the bottom, and the waist was LITERALLY a rubber band that you COULD SEE BECAUSE THE STITCHING WAS HORRIBLE!!!! The rest of the pieces were no better!! None of them were good!!! I tried contacting the com pay and it didn't work!!! The people that say that Sammydress is a good company are paid by the store! Please don't fall for it!!! It is the worst hing in the world!!!!
SAMMYDRESS IS A SCAM
If I could give this company zero stars I would. Do NOT order from this website. This company has stolen my money and has not delivered ANYTHING ordered back in September. Customer Service has repeatedly asked for my order number and has not provided any information as to when it is coming. I researched the company and found reviewers stating the same thing, also that this company has committed fraud/steals personal information, and provides fake tracking numbers on fake tracking websites, I wish I had known before ordering. I want to make it my mission to stop as many people as possible from ordering from this company and being stolen from.
Ordered for the first time with no problems but now I'm scared...
I placed an order on Sammy Dress for a sweater and a nightie. It took close to three weeks to receive (I live in Cleveland, Ohio) but I was okay with that. The sweater was listed as "one size" and it actually fit me quite well (I wear a medium). The nightie was a little longer than the picture but I was actually happy with this. I was satisfied with the items and didn't have a complaint with the company. Just yesterday, I placed a second order; for a dress and three more sweaters. After reading these negative reviews, I'm very afraid now! I pray that I luck out once more and after I receive this order, I think I'll quit while I'm ahead..
Never ever will I order from this website again.
You are now chatting with 'Crystal'
Crystal: Hi, welcome to sammydress Pre-sale Live Support! I would be more than happy to assist you.
me: I have ordered over $100 dollars in merchandise and it took over a month to get here and 4 items were not shipped. I would like to know when I will get them?
Crystal: May I know your order number?Order number starting with Capital M or MM and with 16 numbers.
Crystal: One moment please. I will check it for you. Thank you.
Crystal: yes sorry left 4 items not shipped
me: ok when will I get them?
Crystal: but I find 3 items has stock now
Crystal: only 1 has stopped production
Crystal: would you change to other item or delete this
me: ok when can I get the other 3 and can I get a refund for the product that is no longer in production?
Crystal: yes sure
Crystal: I will do that for you
me: ok so when can I expect the items and the refund?
Crystal: we will take 2-3 business days for package and ship out then
Crystal: the refund will give you after the 3 shipped out
Crystal: you can contact with us again
me: I don't really have time to keep contacting you. I have sent like 6 tickets with no response.
me: can you send the refund out with the other 3 products or put the money back on my
Crystal: oh tell me the ticket number
Crystal: yes I will
Crystal: I will remember this order for you is that ok
me: ok I will be expecting my order and refund within 10 days
I will probably never see the rest of my order. My advise don't fall for the scam.
sammydress, waste of money
take your money elsewhere, this site is total let down, your order will take forever to come in the mail, the items will be poorly made, and customer service is a nightmare!
I am seriously mad! I ordered three tunics from Sammydress.com on September 28th.
They failed to confirm my order or send a correct tracking number.
When I messaged customer service it was clear they only knew one line of English.
My nearly $34 order just arrived today. One of the three items I ordered was not even sent! The other two look horrible. The color is wrong, the material is wrong, the size is wrong, and the cut is wrong. My oldest daughter said the green one was the worst. She said she could do better. She's 12 and she could. My youngest described it as looking like "a dead Christmas tree pooped it out". Take a look . . . she's not wrong.
I will never use this store again. I will be contacting Paypal requesting a refund and filing a customer complaint. I'm also loud. My platform is pretty huge and all centered on women who will now be warned not to make my mistake.
Not worth the cheap route!!!
"Sadly... I would not recommend this site to anyone. At first, I thought the cheap way out would be good but I was wrong. Due to everything being cheap I could deal with the EXTREMELY long wait to get them, but now it's just not worth it. The Quality of things are what put me over the edge. I have gotten one of everything in their categories and pretty much everything broke after one use or came broke. I have spent way too much money to get such cheap stuff, if that even makes sense (lol). Move on from this site, once I get my last item that I ordered two months ago... I'm deleting the app and never looking back!"