SammyDress.com is an online fashion clothing store wholesaler based out of China, which claims to give its users quality, trendy clothing at factory direct prices, regardless of where they live in the world.
They claim to be the leading China online wholesale supplier of goods such as Wedding Dresses Wedding Dresses, Women's Clothing, Cosplay Costumes, Lingerie, Shoes, Wigs, Jewelry, Bags and Accessories, and much more.
Since they are a wholesaler, they do provide discounts for their customers who buy items in bulk – the more you buy, the more you save in discounts.
They also claim to provide a huge range of products with different styles to choose from in order to appeal to their wide global market, in addition to adding brand new products every day.
SammyDress.com also promises to provide safe, reliable shipping options due to their long term contracts with well known, legit shipping companies such as UPS, FedEx, DHL, and other major carriers.
If you have any problem at all with an order you have received from SammyDress.com, you must contact their Customer Service as soon as possible to address it. They offer 24 hour live chat service for issues.
If your item is defective, you may return it for a refund, but you still must first contact customer service for the proper return procedure to follow. If you would like to return an item for any other reason other than manufacturer’s defect, you may not be able to receive a refund.
If you have any experience with this website, please leave your SammyDress.com reviews below.
299 ‘SammyDress.com’ Reviews
UPSET, Single mom of 6
After reading every single review I realized that I have probably just been ripped off by SAMMYDRESS.
My order was over $400.00 and placed 2 weeks before Christmas. I received an email stating that my order was shipped almost 2 weeks ago, but of course I haven't seen it. The tracking number you provided in my email tell's me NOTHING!
You tell everyone that your Customer Service is available 24/7, but NO ONE answers when any of us call, When I select "LiveChat" it is continually unavailable, and when I attempt to submit a ticket, Mozilla blocks it because they say your site is not secured....WHAT???? What reputable company doesn't secure their website or at least attempt to?
According to the reviews, Sammydress' is developing a very POOR reputation and QUICKLY! Why cheat people? U.S. consumers would buy your products. You should deliver according to your guarantee's and according to your website ads.
I have provided my order #M1612100637399126 in which you should then be able to locate my tracking number and email address. If YOU make things right, I will be happy to change my review. YOU track my shipment (EVERY LAST ITEM) and YOU tell me WHEN it will be DELIVERED to my door. This is how we would take care of our customers in the United States....honestly, efficiently, and immediately!
It is now 12/31/2016 @ 7:30am. If you truly reply within 24 hours as you claim, then you should probably hurry. Time is ticking.
Thank you, kindly.
All of these reviews I've read above are right. This company is the worst I've ever had to deal with. Frustration like I've never felt. I've been waiting over a month for half of my items. I spent $60+ and have received 2 items. When I try to contact the company using the customer service phone number (1)909-581-9508 I get a recording that doesn't even say who they are. Just says leave a message. How non professional is that???? I'm so pissed and disgusted that I trusted these people. I will never buy anything from them again.
BEWARE: Payment verification process-Credit Card and Photo ID proof
I was going to order from Sammydress until I read their payment verification process.
Sammydress states the following
But I already gave you my payment details - why do you need anything more??"
Sometimes, unfortunately, thieves gain access to people's credit card details or Paypal accounts.
The thieves often try to use the stolen details to pay for products bought online. When you pay us your credit card or bank card payment is processed by Paypal and not by Credit card directly. Therefore we have not seen any of your financial details or your credit card details.
This is why we have to confirm whether the payment was authorized by the payment account holder or not. To protect everyone against a small number of fraudsters, we have to apply these ID verification checks to randomly.
/Sammydress statement makes no sense. They say that they don't see a consumers credit card directly, so they need it to verify. Why paypal does that for them/the consumer. They say they are doing it to protect the consumer, then say they do a random verification check.
Sammydress asks for these id's
What document do I need to provide ?
A picture proving your ID and displays the payer’s name such as:
- PASSPORT PHOTO PAGE
- NATIONAL ID CARD
- DRIVER LICENSE.
SHOW the full name, expiry date (document must be up to date)
SHOW the face, address (if available).
This is a one-time check only. Once we confirm the order we will process right away.
In Canada the RCMP advises to NEVER email Credit card or personal information.
Don't trust them. It could possibly be Identity fraud.
I've never had to provide any proof or verification on Amazon, on ebay or any other site. Think about it, when do consumers have to provide that proof? Never. Why is Sammydress worried about what would be a paypal problem if they get hacked? None of it makes sense.
WORST COMPANY EVER
THEY DONT DESERVE ONE STAR. GOT PART OF AN ORDER MONTHS LATER. CLOTHES WAY TOO SMALL. SHOES TWO DIFFERENT SIZES. I HAD TO CONTACT THEM FOR THE REST. GOT MY HUSBANDS LARGE SHIRTS, THAT FIT A 4YR OLD. AND STILL MISSING SHOES. NEVER SAW THEM AFTER MULTIPLE CONTACTS TO THE COMPANY. CANT EVEN GET YOUR REJECTED CLOTHING ITEMS FROM CHINA. THEY MUST BE LAUGHING AT THE USA ALL THE WAY TO THE BANK, FOR HANDING OVER MONEY FOR NOTHING. I AM SURE THE ONLY GOOD REVIEWS THEY POSTED.
BEWARE! TERRIBLE CHEAP COMPANY! NOTHING LIKE THE PICS! NO CUSTOMER SERVICE AND NO RETURNS! MONTHS TO RECIEVE SHIPMENTS IF AT ALL!
"Ordered 6 of the same tops in different colors, the order took a month and a half to receive, only 2 of them, sort of, fit. They not only look nothing like the pics, but the sleeves on 4 do not even fit the arms of the 16 year old tiny niece! I have never seen such poorly made irregular crap in all my life! Not one of the 6 tops look anything like another! The tight, black lacey part on the midsection, actually goes over half of your chest, not like pictured at all, so, if you can get it on, it looks ridiculous! Wrote customer service, they barely communicate in English, but told me to read the rules on their return policy! There, I would have to explain WHY I needed to return it, they would have to approve the return, and I would have to pay the return shipping! Needless to say, they did not approve my return and I am now stuck with $80 worth of 6 rags that neither look good or fit! Never again! And I cannot believe the obvious plants on here for good reviews that are barely readable with the horrible English! BEWARE of this company! "