MensUSA.com Reviews

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12 ‘MensUSA.com’ Reviews
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1 Review

Dissatisfied Customer

Reviewed By Natalie on March 21, 2017

If I could rate this business 0 stars I would. Firat, I call to say the item shipped was a completely different design than what was advertised and was answered by an unprofessional individual who told me she was a manager, the only person on the floor, and that she was being paid to talk to me on the phone. She said they usually conduct business online and she doesn't talk to people on the phone. That was very evident as she does not have interpersonal communication to perform her job with adequacy. I was told that I would receive a receipt online after asking her to recite the order number over the phone. She said it was a very long number and rambled it off far too quickly for me to record. I am unable to read small print and asked her to repeat the number but she refused to do so

To add insult to injury, the warehouse says that this design is all that they have available, regardless of the fact that the picture online is a completely different design altogether. This is false advertising.

I was told I can return the product as if they were doing me a favor to lift the "all sales final" policy.

I do not recommended this company to anyone.

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1 Review

Total Scam of a Business

Reviewed By Jeni on March 21, 2017

They sent us the wrong jacket, never sent the pants and they won't refund our money. They are a scam, not a legit business. Do not use this company or you will be sorry.

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1 Review

Disappointment

Reviewed By Lionel on December 15, 2016

This was my first experience with them. I received the order after 5 days even though I paid for a 2 day shipping. The order was incomplete, 2 items were missing. The customer service was kind of rude and offered me a partial refund. They ruin my plan. I am sure I am not ordering from them again.

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1 Review

AVOID AVOID AVOID

Reviewed By john on November 19, 2016

Avoid doing business with these people at all costs. Once you are in their system they will continuously send you the wrong items over and over. I finally returned the last one they sent ,number 3, (at my own expense) and now they want to act like they dont know me. This business is completely incompetent at best and a scam at worst.

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1 Review

Find A Tuxedo On Time And Quality Is Fantastic

Reviewed By Jhon Michael on April 14, 2016, Los Angeles

The quality is fantastic and rivals the suits I’ve worn to weddings, etc. from Men’s house or Al’s Formal Wear. It’s not too heavy, but doesn’t feel cheap in the slightest.This is a traditional two piece formal regular fit tuxedo with a single breasted jacket, two-button closure, notch lapel and double vented back. The jacket has a satin lapel and the single pleated trousers have a satin stripe down this side of the leg.

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April 20, 2016

I have a son with Down syndrome that volunteers at his old high school, he get to go to the prom every year. He has a lot of health problems. He like to wear a different color suit every year. I have order suits from mensusa and they have always been helpful and kind, until this year. He wanted to wear yellow, so I order a yellow suit it was not the suit I order and that was find. I called they gave me the wear house, the man would not let me explain about the suit. He was rude and keep telling me it was my mistake, so I asked to speak to someone in charge, he told me that they sent me the right order, I received email from mensusa stating that they had a different suit that was in yellow, but it would not fit him, I try to explain that I had order other suit and he cut me off stating that I had order all different other sizes before like I did not no what I was doing, if he would have let me explain that yes there were different sizes because my son is in kidney failure and has had two open heart surgery and that his weight changes. I told him about the employee in the wear house and he said they take so many call and he defended his rudeness. This was the first time that I have had any problems with mensusa it ashame that one employee will stop you from shopping at a place that you was always satisfied with. I'm sorry that you didn't have the time to listen to a customer, I'm really going to miss your affordable prices and suits. Barbara Garten , email cole19@suddenlink.net

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