Lyft is a mobile application which promotes and arranges something they refer to as “ride sharing,” and is ultimately intended to be a friendly and reliable alternative to traditional taxi cab rides.
Once you’ve downloaded this application to your Android or iPhone, you can use it to simply click and find a ride in your area to your next location, as long as it is during Lyft’s hours of operation. These hours will vary depending on the city you live in, but they do span the majority of the day regardless of the locations.
The drivers for Lyft are described as being friendly, community oriented people who volunteer their time and vehicles to this cause in exchange for “donations.” Lyft drivers must be at least 23 years of age and drive a car that is a year 2000 or newer, and in good working condition.
Drivers must be able to pass a phone screening, an in person meeting, and two different background checks, one DMV based and the other a basic background. Finally, drivers must have an Android phone or an iPhone so they can connect with their passengers through the application.
Once a driver has picked up a passenger and completed their ride, the passenger’s phone will beep with a message from the app, recommending a suggested donation. This donation is completely voluntary and be adjusted to be higher or lower than the suggested amount.
Lyft has strict policies about the behavior of both their drivers and their passengers. One way they ensure the respectful behavior of participants is to allow drivers to rate their passengers after every ride. Future drivers will be able to see these ratings before they accept a passenger.
Drivers will receive 80% of the donations from the passengers, and drivers will receive direct deposit payments into their accounts once a week. The website says that on average Lyft drivers will receive $35 per hour of work, and can choose their own hours.
If you have any experience with this company as a passenger or a ride, please leave your Lyft reviews below.
11 ‘Lyft’ Reviews
Scam Artists!!! Be AWARE!!
Be aware: When you apply for a driver position, it's not enough that they collect ALL your sensitive information such as your SSN, home address, age, license number, date of birth, BUT BEFORE you are approved to be a driver, you have to meet with one of the "mentors", who will take photos of your drivers license, your insurance card, your face and your car. Even if you have a clear driving record and background (as I do), if doesn't mean they will approve you. So, I met with "mentor" on a parking lot of a small shopping plaza, he collected all the photos said above, and next day I received an email from Lyft that they decided NOT to move forward with my application. Also, before the meeting the mentor contacted me not with a real phone number, which I thought was a regular number, but through some virtual number that was disconnected next day when I wanted to ask him some questions. The point is that they got all my data, but I didn't even know the mentor's real phone. So, what is next? My identity fraud...? Does anybody know what is behind the Lyft..? Maybe, there is bunch of criminals who collect the data and sometimes let you slave for them? I don't want to sound paranoid, but the way all my data was taken by something named Lyft makes me worry. Also, when I asked the "mentor" how much they pay for per mile, he was not happy to tell that it's about $1.40, minus 20% of the Lyft's commission. He said that if you drive 8-10 hours per day for them, you are going to make about $100-150 a day. Is this OK with you??? They don't have any fixed transfers to airport as well. Where taxi charges $100 for the transfer, they give you $20-25 minus their commission. BE AWARE before you apply for this scam!
I have been emailing Lyft about my sign on bonus since 9/12/15. I completed 50 rides as stipulated in order to meet the criteria for the 750$ bonus. I email Lyft a copy of the reminder notification that clearly states that i need to complete 50 rides by 9/12/15. as of 9/12 I had completed 51 rides. Lyft send me an email stating that I should have been done by 9/11/15. When I asked them to explain and justify the difference in date they did not. I attached the reminder notification that says 9/12 is my end date. I still have not heard anything. i am feeling scammed. no one returns any emails and I also had twelve cancellations in one day for which there was no compensation of any kind.
Unwanted texts from Lyft? Let us represent you
Hey, did anyone start applying to be a Lyft driver, not finish your application, and then have them spam you with texts? That happened to someone we know, and we filed a class-action lawsuit about it, if anyone wants to join us. If this also happened to you (spam texts without your consent from Lyft), you may be entitled to $500 for each unwanted text you received. Please give us a call: (619) 531-8700 or visit our website: http://www.theadlerfirm.com/contact/.
Lyft Support Has Zero Respect for Drivers
I drove for Lyft and ran into some issues with them not paying me what i had earned. They do seem to scam/defraud drivers out of proper earnings and bonuses. If you run into an issue you are forced to email them. It takes them 3-4 days to respond and once they do its ysually a copy paste response. They are a terrible company due to awful customer driver support. Worse than a cable company i wont mention
Lyft A major Fail
Lyft seems to be the Ford Pinto of the new ride sharing world Where Uber is the mercedes-Benz. Lyft doesn't stand by their drivers and will not pay them if there's any anomaly in their network. Me and three of my drivers have left this company because their service is so poor and they have no help and support. I have talked three companies into leaving Lyft and using Uber and Sidecar instead . I will not rest until I have turn at least a thousand people away both passengers and drivers. I love returning favors.. And I also predict Lyft will not survive because of their poor attitude and unwillingness to help their passengers and drivers.
I drove a total of 589 miles in one week, never received a DIME!!!!! no one answers emails, and no one to talk to. DO NOT DO THIS!!! IF ANYTHING, START YOUR OWN SERVICE AND MAKE YOUR OWN MONEY!
Lyft sucks.....,, thy starts in newyork I apply for driver job I lived in longisland and I go all the way down to Brooklyn for show my car and interview after tht thy send me email everything is good u pass all the steps but some what thy don't have permission to start lyft in newyork but now everything fine but thy never send me any email or MSG to start work one day I try again go to o queens bt still my appliction is not working I email thm but no answer thy don't care someone spend gas and time for this bull s***
I signed up because lyft offered me a free ride credit but that was credit never working. After my ride lyft only gave me the option of paying by credit card. There's not a single phone number you can call to get a hold of lyft customer service, and they don't respond to emails.
I HAVE NEVER BEEN TREATED SO AWFULLY ANYWHERE ELSE. STAY AWAY FROM LYFT!!!
Lyft sucks! They will terminate you as a driver for no reason and no notice in advance. When you ask "Why", they will send you an email full of lies. Stay away from Lyft. They are very shady, dishonest, and unprofessional. They steal earnings from their drivers and they cheat their customers as well. Use or apply at Uber, Sidecar or even a taxi instead. I've had awful experience with them.