Luminique is a new “age defying cream” which they claim is clinically proven to improve the look of skin through years of research, advanced scientific breakthroughs, and cutting edge ingredients.
This skin care cream has been created by a board certified surgeon, Dr. Michael Fiorillo, who is described on the website as “one of the most highly experienced and sought after plastic surgeons,” being at the forefront of advocating for non-invasive treatments for patients.
Their website refers to this moisturizer as the “world’s greatest wrinkle cream,” which has the ability to improve the overall appearance of lines and wrinkles by 92%, produce more hydrated and moisturized skin by 94%, and results in overall improvement in the look of skin by 92%.
They say these results are made possible by their paraben-free formula which has been tested to be non-irritating for all skin types, and which has a “Qusomes Delivery System” that provides prolonged release of the optimal amount of nutrients for your skin.
But most important is their special ingredient, Matrixyl 3000 Complex, which they say is unique to their cream out of all facial products, and which is designed to support three key building blocks needed for fresh, youthful skin: promotes collagen, hyaluronic acid, and fibronectin.
If you are wondering “Does Luminique really work?” they do provide a two months’ supply for a 30 day free trial – their “Bottom of the Jar” Guarantee – and a $1.99 trial fee. If you are unhappy with the product, call Customer Service at 877-494-2715 to get instructions for returning your product.
Customers who would like to keep the product should do nothing, and they will be charged two payments of $69.95, one 30 days and one 60 days after your purchase. You will also automatically receive a new 60 day supply every two months for $69.95 a month.
If you have any experience with this product, please leave your Luminique reviews below.
10 ‘Luminique’ Reviews
I wish I read those reviews about Luminique before I make the same mistake
Today (I got tricked with Luminique (and its other trading name of Bellaplex) after completing a survey about the service from Westpac New Zealand. I called the bank immediately (in the afternoon) to cancel the charges. In the evening, I saw the charges. There were two charges of AUD2.85 and one charge of AUD200.04 in succession.
Here is the email that I sent them:
Today (Saturday 5 September 2015) in the afternoon after completing a bank survey, I was offered a free trial for one choice from a range of Luminique products with the understanding that I only pay for the shipping for one of the products. I chose the Bellaplex with a shipping fee of $1.99, which I paid for by credit card.
To my surprise, when I received the confirmation of the order another product by the name of "Luminique Age Defying Complex Fullpay" at a cost of $139.90 was added to my order without my authorization. I am dismayed by this confirmation as I did not authorize the payment for such a product. All what I was doing at the time was clicking on a link on the Luminique website to check out another free offer with free shipping.
Accordingly, I immediately called the credit card company to dispute this charge on my credit card and requested reversing the charges.
I request that you cancel all the current or any future orders linked my credit card and in particular the following order numbers (which appeared in three messages to my email address):
Please note that I do not want to proceed with any order to Luminique even if it is for a free trial product.
I look forward to your reply soon.
Should I cancel my credit card because, from the reviews I read on many forums, they are outright scammers.
Hope they get shut down soon.
All the best for all the victims to get their money back from those thieves.
My wife thought it was only going to cost about $2.00 but rang and cancelled the next day (being today) ans aid she wanted to cancel they agreed, but checking our account tonight see they have charged our credit card over $180 .My wife called but they said she had agreed yet I was next to her when she said to cancel.I took over but they would not listen.Going to call our bank and claim a refund.
Not Free Trial
I was doing a survey of which one of the questions was 'would you like a free trial of Luminique?' Yes or No. I clicked on yes on the understanding that I'd get the product to trial before deciding to order more.
Only later did I get a modification that told me to return everything to them at my cost if I didn't want to have a monthly invoice and delivery of more product! I eventually received the product and decided to try it out. Cleansed my face and put the 90 second serum around my eyes. Within 5 seconds my eyes were itching and burning. I had to wash the product off immediately but was left with very sore and watering eyes. I phoned the toll free number number and eventually connected with a 'consultant'. She wad actually vet nice but had a job to do. I explained what had happened and wad immediately told that since I was In Australia the postage would be very high. I had already realised that and in the end she offered that I keep everything for half price and she'd take my name off the mailing list. SO MUCH FOR A FREE TRIAL! I didn't feel as if I had much choice so I agreed. I am now aid$88.84 worse off. I don't think I should have been charged anything! It was supposed to be a FREE TRIAL! Don't fall for this scam!
didn't receive my free trial
I ordered for both products free trial as well, received belkaplex but not luminique. I was hoping against hope that somehow my orders will go smoothly despite reading some of the reviews on various forums, but unfortunately had the same bad experience. When I called to check the person on the other end was rude and defensive from the beginning, even when she was just asking my name. She said that they have sent the deluveries, there is no tracking no, which apparently "never happens", and can't do anything else. Her tone and attitude was so off putting, that I told her to cancel both my accounts going forward, thankfully she did that, hope I don't have to call them back again.
I was told I'd get a choice of free product if I participated in a Westpac bank study. I did. I chose my suposedly free product only to find I'd been charged for orders that I supposedly ordered and on calling them they said if I paid the 400 dollars owing they would close the account..still pending...but what a total and blatant rip off and underhanded trick!!
Do not apply for this "free" trial
The companies line is that the complaints are coming from people who didn't understand they were going to be charged over and over for this product even when they don't want it or in many cases didn't receive any product.
Basically saying buyer beware and hey we fooled you.. You didn't read the terms of (sale) so screw you . And we will keep taking your money as long as we can...
Warning - Read the Terms & Conditions !!!
This is not so much a complaint, more making a very strong point that you MUST read the terms & conditions BEFORE you sign up to anything like this !!! They are very clear but they obviously work on the basis that most people do not read them. I got caught out and hopefully have managed to rectify my mistake. I ordered the Luminique as a "free" trial, supposedly paying £2.99 postage, gave my credit card card details, hit the button and then proceeded to do the same with the Bellaplex but decided to read the terms & conditions before hitting the button for that one. Too late, I had already agreed to the "free" trial of Luminique but thankfully had not agreed to the Bellaplex. They confirmed my order for the Luminique BUT if you click on "contact" at the bottom of the confirmation it says you can telephone them on 0203 6427464. I rang them and was put on hold for about 5 minutes and then got put through to an American adviser who was actually quite friendly and understanding. I told them I wanted to cancel my order for the trial product and gave my reasons. After trying to persuade me to continue with my order by halving the price for future deliveries, he did finally agree to cancel my order and I did receive a email from Luminique to confirm this. I am sincerely hoping that I do not hear any more from them or receive anything in the post !!!
Just a fraud - I got ripped off
This is a plain fraud. These people are ripping off everyone. Asking for 2 dollars postage and charging 74 dollars. Why didnt we check this scam before falling for it.
But I will wait for a day when Luminique goes down the drain. I have sent my products down the drain.
Just imaging if their start is a fraud what will they do to your skin ... something similar to an acid attack in India
Agreed, TOTAL scam
RIP OFF!!!! You can NEVER stop being charged for this!!!!!! They will NOT send you product but continue to charge your card until the end of time!!!!!!!!!!! Bellaplex is the SAME people as Luminique, I fell for this TWICE!!!!!