58 ‘Kitsy Lane’ Reviews
Website for the boutique
How can customers reach your website? I have tried to put my website in and nothing shows up. Then I put kitsylane.com in and TJMaxx showed up. What is going on?! Is anyone else having this trouble? I could only reach Kitsy Lane through the legal.kitsylane.com email and am waiting on a response. The other email is registering illegal email.
Watch out this company is a scam!
Kitsylane is a scam! They lure people in with claims that they will make money selling their jewelry when the only one making the money is the guy running the scam. They now have a new scam veiled as a "contest", except when you enter the "code" for a $100 credit, the code suddenly doesnt work. Save yourself the time and trouble and just stay away.
You have to want it bad enough!!!
Before starting my boutique I decided to read the reviews, learn more about Kitsy Lane and how it operates. Yes, it's a pyramid....but you are still getting everything free to start your own business, so what if the person who came up with this business invention makes a little money, that's what is all about. Based on what I have read, the negative reviews sound like they are from lazy people who thought they were going to make loads of money while sitting at a computer. NOT....you have to work and build any business, the people who are complaining about the returns, shipping and price, well they simply want to find fault. As with anything in this life, you have to want it bad enough and work for it untikl you get it. . Quite whining and work....you can do it if you want it bad enough. I will give you a little hint....go where women shop for clothes and smile...ALOT!! Be outgoing, introduce yourself....and tell people about what you do. I haven't even got my store front built and I have 8 customers, waiting to shop. Just saying !!!!
Great products and service
I have received over 25 jewelry pieces and can say that the quality is great. Unlike other jewelry companies, I love the fact that jewelry offered is constantly changing with today's trends. This is not a pyramid scheme and a legit company. Owners make commission on on selling jewelry along with their first level recruits. Isn't this the way most sales companies run? It's not hard work and all you need to do is get the word out and market online. Very easily done at home.
I can't believe it
I can't believe how many people don't know what a pyramid scheme is..
Educate yourself people, nothing is free, this boutique is a sham. You're being offered little pay for loads of work and selling out whoever you sell to, especially if they follow in your foot-steps and join under you in the pyramid scheme.
Just run away from this. I doubt your friends would want cheap costume jewelry after waiting forever on shipping. Great surprise, huh?
Craft something yourself, sell it on esty, repeat.
Bauble Bar on a Pyramid Scheme
This company is a joke! Sadly, the financial backers are all actually successful business people. I know because I happen to be related to one of them. When he told me about it (because I legitimately work in the jewelry industry) I told him it looks like Bauble Bar on a pyramid scheme - because it is. Sad. And the fact that they compare themselves to Etsy is a joke - they could not be farther from Etsy. What they sell is mass produced crap. I get it - America loves cheap crap. But you get what you pay for. Etsy is individual designers and merchants selling handmade and vintage items. Kitsy Lane is cheap, mass produced crap. Just remember folks - you get what you pay for. Enjoy it for the one or maybe two times you'll get to wear it. Also, just thought I should let all you boutique owners out there know you're getting ripped off on commission: I guarantee you this crap is selling at margins of at least 300-400% MINIMUM. So your 25% commission is a joke and insult. Go out and get a real job. Stop letting the rich get richer by sitting on their lazy @$$&$.
SO FAR SO GOOD
I have had no problems so far, all my products ship with ease. I ordered first myself to see how the process worked before referring friends. I've had no complaints and all of my products shipped fine. I also have made money and it ow goes direct deposit with ease. To see income you have to do work, you have to know people that are willing to support you, get business cards, print flyers. Make T-shirts, set up booths in the mall, you can make tons of money but you have to get the customers first.
Waste of time
My mother in law ordered from my boutique in May. She NEVER received her order and kitsy lane would NOT answer me or her about what was going on with her shipment. Here it is August and they are still giving us the run around about where the order is. No commission. No shipments. TOTAL SCAM.
Decided not to open a boutique
After reading all these reviews (which I am glad I found before putting my time and effort into this business opportunity) I have decided not to open a boutique. It sounds like a nightmare or something that someone may be able to do if they don't have anything better to do. I already have a full-time job and plan on returning to school. I just don't have the time or energy for something that doesn't work. It looked too good to be true... Thanks to everyone for sharing their experience. I appreciate all of you.
Anyone Making Money or Commission on this Yet?
I have read all the reviews. I see 50/50 reviews on this site. What I don't see though is if anyone is really making money on it. Since they hired more people to construct the jewelry, is there an increase in price on there items? Is shipping and handling fair priced? Are your checks coming in on the days they say? How do you feel about the company as of today. Is it worth it? Please let me know. I am thinking of opening one. I received an email today from them. I absolutely will not take this chance though without doing my research about the company. Speaking of this, they claim to look on BBB for there name. When I did, I found that they are Not BBB accredited. Ok, bye for now. Please let me know something soon. :-)
Read all reviews
I found mix reviews but no one is saiding that they are making money, no one person out of all the reviews. Guess I need to check on how old this company is and the number of back office staff to move this company into gear. I like their idea and would really like this to work, but I would like to know how many people are really happy with this company
SHOP AT YOUR OWN RISK
I had a boutique on Kitsy Lane and they did not ship orders! 3 Months and still no word... they say items are "made to order." My customers asked for their money back and no response... they rarely respond to my emails also. This is no way to handle customers! Ultimately, they kept the money while I made no commission for the items and my customers never received their shipments. They think I took the money while Kitsy Lane is the one who hasn't sent anything out! Definitely a terrible experience.
This was my first ordering from Urban Expressions by Kitsy Lane a friend of mine told me about them and it was a good experience. I was looking to buy some wedding gifts for my old roommate from college, I bought her the cameo set, gold necklace,bracelet,ring and some other items. She really liked it, I was so happy to know she loved my wedding gift. It was expensive but very beautiful. I don't care for all the emails they send me, its very annoying
A Nice Niche For Creative People
Honestly, I just started. I enjoyed setting my boutique up, choosing a name and theme, etc... They have a nice inventory to choose from, to fill my online store. I have already gotten four customers, from my ads on FB. They haven't ordered anything yet, but I figure it takes time and I will stick with it, to give it a chance. I also make jewelry, so I hope to submit it to Kitsy Lane and hope they might carry some of my pieces. I think it's a nice opportunity and am happy for the chance to try it out. Also, in response to some of the complaints I've seen, on here - each message I have sent to the concierge, I have received a response within 24 hrs.
Not Faithful in awarding prizes of their game
I began ordering jewelry last year and really love it. Then they started the Jewelette game -- I won a game and received my piece of jewelry. Then the end of January I won 1st prize in their game -- which included 6 pieces of jewelry. I continued to play and won 3rd and 4th prizes over the next 4 weeks.
Well, needless to say I haven't received anything from them on these wins. I have emailed constantly, even contacted my representative, which happens to be my daughter-in-law. She didn't know what was going on.
Last message I received 3 weeks ago was my items were being shipped in the next 2 weeks (it doesn't take long to receive them once they are shipped) -- and I still wait. Of course, this is the same message I've received from them over the past 4 months of trying to get a resolution to this.
I will not buy from them again -- at least not until this is resolved.
Great business just not for everyone
I am going to keep it 100% with you all. Most of the negative comments come from people ordering from people who has yet to run a legit work from home company. You must stay on all of your customer orders why leave that job to your customers? I have read reviews about how for example some people order on 4/12 item says will ship 4/18 come 5/2 the item still has yet to ship. On 4/19 the owner of the boutique should have reached to KL with a simple message like "Hey when you get a chance check out order #12345" when you using all caps, posting a ton of post on Fb, sending over 20 e-mails thinking that you are the only one in boxing Kitsy Lane i am sure it hits the spam box. In any business progress takes time.
I have ordered 2 items and have already sold over 4 this month all but one shipped on time, and the one that didn't bet your butt the next day as a Boutique Owner I was in contact with KL. Half of you owners think you jump in and make money...haha only in your dreams you must put in a lot of time and lots of effort. The thing about the internet is more negative information gets posted over positive no matter how huge the company is. Don't believe me check out Delta, Carnival Cruise, Sony, Wal Mart and etc on Facebook. Nothing is stopping them from continuing to grow...so why let it stop you? No one business runs 100% perfect.
Bad service/No service
I made a purchase via a friend from Facebook. I placed order on 4/3/2012. My purchase was to be delivered from 4/15-4/23. On May 3rd I sent them an email inquiring about my shipping status. Btw, they do not offer or list any kind of phone customer service. As of today May 15th, I have got no response back.
A few days ago I asked the friend who has the store on FB to see if she can get me a status or a phone number to them so I can just find out for myself. I guess she can't get thru and offers their phone number. The number she gave me has a disconnected msg! Not working!
My last resort is to dispute this charge and never buy from them again!
I think is great
I've been with them for 2 weeks now and I think that you can make money but the hard thing is to get the customers so you have to really know people and sale to them... I'm trying to get help from my own people so that I can make money.
I ordered a braclet and ordered two by mistake. They said they would send a shipping label to return the one. This was on 3-25. I have called many times and sent alot of emails. They sent me an email and said they would send me a shipping label to return the one. I have not received anything yet. I am disgusted with this.
Doesn't happen overnight.
I joined Kitsy Lane in October 2012, I've only sold two items, a pair of earrings and the Blair Bracelet of which I bought one for my Granddaughter. The Blair bracelet would fit the wrist of a 12 year old. I have to admit that I felt terrible for the customer ( who had purchased one for her daughter through my site) I sent her the same bracelet that I had purchased so that she could attach them both ( the bracelet has a screw on clasp) and maybe the bracelets would fit her daughters wrist. I was underwhelmed with the length of shipping, (the package in very nice) so I gave up for a while. I've never had a problem with customer service my email inquiries are answered within 24 hours.
Recently, I decided to give Kitsy Lane another shot. I've been promoting the site online and in person, I know that it will take time just as any new business does. Hopefully, it will start operating as a part time business.
If a person is thinking about opening up a boutique and start generating an income immediately, it is not going to happen, unless, they know a lot of people with money who will purchase from their boutique immediately. It takes some promotion, effort, and time. Do not depend on people who have signed up through your boutique because the same efforts apply to them.