58 ‘Kitsy Lane’ Reviews
I have been a small business owner for a number of years. I tried to join the webinar which is required for orientation, which was not successful. I have very limited time so waiting almost 15 minutes for the webinar to come up was a waste of my valuable time.
Unless you have lots of time on your hands to hope that your webinar works, don't bother.
Watch out this company is a scam!
Kitsylane is a scam! They lure people in with claims that they will make money selling their jewelry when the only one making the money is the guy running the scam. They now have a new scam veiled as a "contest", except when you enter the "code" for a $100 credit, the code suddenly doesnt work. Save yourself the time and trouble and just stay away.
I can't believe it
I can't believe how many people don't know what a pyramid scheme is..
Educate yourself people, nothing is free, this boutique is a sham. You're being offered little pay for loads of work and selling out whoever you sell to, especially if they follow in your foot-steps and join under you in the pyramid scheme.
Just run away from this. I doubt your friends would want cheap costume jewelry after waiting forever on shipping. Great surprise, huh?
Craft something yourself, sell it on esty, repeat.
Bauble Bar on a Pyramid Scheme
This company is a joke! Sadly, the financial backers are all actually successful business people. I know because I happen to be related to one of them. When he told me about it (because I legitimately work in the jewelry industry) I told him it looks like Bauble Bar on a pyramid scheme - because it is. Sad. And the fact that they compare themselves to Etsy is a joke - they could not be farther from Etsy. What they sell is mass produced crap. I get it - America loves cheap crap. But you get what you pay for. Etsy is individual designers and merchants selling handmade and vintage items. Kitsy Lane is cheap, mass produced crap. Just remember folks - you get what you pay for. Enjoy it for the one or maybe two times you'll get to wear it. Also, just thought I should let all you boutique owners out there know you're getting ripped off on commission: I guarantee you this crap is selling at margins of at least 300-400% MINIMUM. So your 25% commission is a joke and insult. Go out and get a real job. Stop letting the rich get richer by sitting on their lazy @$$&$.
Waste of time
My mother in law ordered from my boutique in May. She NEVER received her order and kitsy lane would NOT answer me or her about what was going on with her shipment. Here it is August and they are still giving us the run around about where the order is. No commission. No shipments. TOTAL SCAM.
Decided not to open a boutique
After reading all these reviews (which I am glad I found before putting my time and effort into this business opportunity) I have decided not to open a boutique. It sounds like a nightmare or something that someone may be able to do if they don't have anything better to do. I already have a full-time job and plan on returning to school. I just don't have the time or energy for something that doesn't work. It looked too good to be true... Thanks to everyone for sharing their experience. I appreciate all of you.
SHOP AT YOUR OWN RISK
I had a boutique on Kitsy Lane and they did not ship orders! 3 Months and still no word... they say items are "made to order." My customers asked for their money back and no response... they rarely respond to my emails also. This is no way to handle customers! Ultimately, they kept the money while I made no commission for the items and my customers never received their shipments. They think I took the money while Kitsy Lane is the one who hasn't sent anything out! Definitely a terrible experience.
Bad service/No service
I made a purchase via a friend from Facebook. I placed order on 4/3/2012. My purchase was to be delivered from 4/15-4/23. On May 3rd I sent them an email inquiring about my shipping status. Btw, they do not offer or list any kind of phone customer service. As of today May 15th, I have got no response back.
A few days ago I asked the friend who has the store on FB to see if she can get me a status or a phone number to them so I can just find out for myself. I guess she can't get thru and offers their phone number. The number she gave me has a disconnected msg! Not working!
My last resort is to dispute this charge and never buy from them again!
I ordered a braclet and ordered two by mistake. They said they would send a shipping label to return the one. This was on 3-25. I have called many times and sent alot of emails. They sent me an email and said they would send me a shipping label to return the one. I have not received anything yet. I am disgusted with this.
Horrible Customer Service, They don't hold up their end of the bargain!!
I started my online store a few months back. I am great at marketing, online and social media pinning, etc. I have a lot of family and friends signed up as well. I do my part, but Kitsy Lane does not do theirs. 80% of my orders shipped out are wrong and then my customers can't get any of them on the phone, so I call MULTIPLE times before I can get a rep. I think they have overestimated their growth and now cannot fulfill their end. A business can only thrive if your customer service is AMAZING, for that is why stores have repeat customers. One bad experience and that person is moving on. So I would say most of mine may have since Kitsy Lane couldn't get it right. I am so upset because I dedicated time and money into this. DON'T DO IT!!!!!
i signed up w/ Kitsy lane wanting to start a legit online jewelry boutique. Although I did not get any paying customers and was a little discouraged I was going to stick it out. I started asking questions about what i wanted to do w/ my site and they closed my boutique without giving me a reason. Their actions were very unprofessional and they still did not respond. So i would not recommend Kitsy Lane and especially if you have any questions as to how you want to make your boutique better.
Free sign ups usually mean you won't make money!
I have done multiple direct sales jobs and when I signed up for Kitsy Lane I could tell within days that it wasn't going to be worth it. The jewelry is so expensive that no one these days can afford it. I was right and never got a sale! And after reading multiple reviews about bad experiences and how it wasn't worth the time I decided against continuing. I contacted customer service to delete my account and never got a response. Then I came across Jewelry In Candles and for the first time ever I am actually making real money! I have come to realize that free sign ups are bound for failure. I paid a small fee to start Jewelry In Candles and it was the best decision I ever made! Companies that require rep kits really give you something to make your business a success. I now have repeat customers and people actually really love these candles and they are affordable.
My daughter spends countless time on the computer,spreading the word through every media possible. She adds new jewelry, and does everything required to make money on this venture. We support her,but she's been doing this for nearly 2 yrs.,and to this date.she's made .23 cents. I think Kitsylane is a pyramid scheme. That's my review.
Website for the boutique
How can customers reach your website? I have tried to put my website in and nothing shows up. Then I put kitsylane.com in and TJMaxx showed up. What is going on?! Is anyone else having this trouble? I could only reach Kitsy Lane through the legal.kitsylane.com email and am waiting on a response. The other email is registering illegal email.
Not Faithful in awarding prizes of their game
I began ordering jewelry last year and really love it. Then they started the Jewelette game -- I won a game and received my piece of jewelry. Then the end of January I won 1st prize in their game -- which included 6 pieces of jewelry. I continued to play and won 3rd and 4th prizes over the next 4 weeks.
Well, needless to say I haven't received anything from them on these wins. I have emailed constantly, even contacted my representative, which happens to be my daughter-in-law. She didn't know what was going on.
Last message I received 3 weeks ago was my items were being shipped in the next 2 weeks (it doesn't take long to receive them once they are shipped) -- and I still wait. Of course, this is the same message I've received from them over the past 4 months of trying to get a resolution to this.
I will not buy from them again -- at least not until this is resolved.
Unsure at this point
I saw this organization advertised, read about it and emailed the company asking for clarification concerning the liability of the "boutique owner" as mentioned in there policy page and no one (so far) has returned my email and it's been at least a week. I may try it, but if so many, as these reviews show, don't get what they paid for when ordering jewelry, and the company is slow to respond, I may not!
CUSTOMER SERVICE HORRIBLE
I email them with questions i call them and all maiilboxes are full! My friend has yet to recieve her jewelry and its been a while. I never got my commission check which is 10 dollars
Not so sure!!!
I opened a boutique. I think the jewelry and opportunity is amazing, however not a single paying customer and no success in reaching them by phone after my very first order was never received. Not happy. Maybe too good to be true.
I started an online boutique with Kisty Lane and after i opened my boutique i googled the name of my store and kohls came up even though the name was approved for my boutique i will attend the webinar this evening and hope all my questions get asked.
I've had a boutique for a year and a half I built a customer base of 20 customers. What I like about the company you get to your own online jewelry boutique for free. Great sales. I ordered myself from myself they are prompt and keep you updated on your tracking information . The jewelry is absolutely beautiful in person.The only thing I dislike is that my friend on social media think I'm spamming their page. Also dislike they don't have a PayPal option so you can do Bill me Later. Also they should make the party packages to where you have you different categories set in on party package .other than that it's a great company to work they are always on time paying boutique owners too.