Green Dot Reviews

Green Dot
Based on 2 Reviews
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About Green Dot

Green Dot is a bank holding company providing low cost banking and payment. Green Dot's products and services include General Purpose Reloadable (GPR) prepaid debit cards and a large cash transfer network.

Some of the benefits of the Green Dot pay-as-you-go cards save you from incurring overdraft fees, penalty fees and in addition there is no minimum balance requirement. The cards are easy to obtain because they do not require a credit check or an existing bank account.  Debit cards are safer than carrying cash around, if you lose cash or it is stolen, it is gone forever, if you lose your card or it is stolen you may be able to recover any unauthorized transactions.

These cards can be found online through their site for free or purchased at one of their local retailers for approximately $5-$7 dollars. There are different card options to choose from including both Visa and MasterCard basic debit cards, online secure shopping cards, express bill pay cards, prepaid student cards, and NASCAR themed debit cards. The cards can be activated online or by phone, the minimum initial deposit must be at least $10.00.

Green Dot makes most of their money by participating in the MoneyPass surcharge-free ATM Network, consisting of over 200,000 ATM’s nationwide. The ATM’s can be located online or with the free iPhone and Android application.

There are many fees attached to the Green Dot card which is maintained through the MoneyPass network. Each time you reload at a retailer it costs approximately $5.00, there is $6.00/month card maintenance fee, out of network ATM withdraws cost $2.50 plus the ATM’s operating fees, each cash advance is $2.50, out of network ATM balance inquiries are $.50, and replacement cards cost $5.00.

The numerous fees for using this prepaid debit card seem a bit hefty. Definitely check out different options and read the fine lines of any prepaid pay-as-you-go card. Even if there are no “hidden fees”, there are probably clearly outlined detailed fees listed on the card packaging or the card website.

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2 ‘Green Dot’ Reviews
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VERY POOR CUSTOMER SERVICE!

Reviewed By Alana H. on March 24, 2013, Sacramento, CA

I had a greendot visa for 6 years. It was great until now. I had small issues with them, they took care of them, but this one is just uncalled for. I had an unknown charge on my card called bp(bill payer). I do not use my card for paying bills anymore because the consumers take the money at different times of the month and i don't like that. Greendot is trying to tell me that is what it is. Ok, so why are they taking money for no reason i asked? Greendot says, someone has my info and i need a new card. So they cancel my card, send me a new one and when i get it, i cannot activate it. I called gd and they told me they "terminated my card" because this was the 2nd dispute in 6 months and that's how the card works. I explained "you told me to cancel the card". I have my monthly pay direct deposited on this card so that means, i have to wait until they reject the money and get a paper check which can take up to 10 days. I have wait a month to get paid as it is, now they have put me in a bind that is unnecessary. Do not get this card people, the customer service is horrible and they just don't give a damn.

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SCAM ALERT

Reviewed By Crystal on January 18, 2013, Chicago

My husband was sent to the store to buy a visa gift card. He grabbed the first one he saw. This just happened to be a greendot.

THEY MAKE YOU GIVE THEM YOUR SSN AND THEY SAY IN THE FINE PRINT THEY WILL SELL ALL OF YOUR INFORMATION.

Run away from this product.

SCAM SCAM SCAM SCAM

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