Freelancer.com Reviews

I have had my battles with the freelancer.com customer service as well. They may have 120 people working there 24/7 365 days a year but nothing good is coming out of there. I probably received the same answer like 10 times, always stating the obvious and not helping me at all. On top of that freelancer.com has turned into the biggest screw job ever, screwing people as good as they can.

Freelancer.com used to offer a good service but now it looks more and more like a pure money making business that's doesn't care about the freelancer. There is no user-friendliness anymore and no transparency.

I contacted freelancer.com because I had an issue with the exam payment. I got free exam coupons and thus I decided to take a few exams. Logic would say that once I get those rewards, that I can use them right away, that's at least how ANY other website does it.

But logic doesn't seem to apply at freelancer.com, instead the company aims at screwing freelancers as good as they can. Because one has the first activate one free exam coupon after the other before taking the exam. This should be explained much better but again, freelancer.com is not user-friendly and not transparent. On top of that the actual section where those coupons need to be activated is well hidden.

What should be is that either the coupons are immediately activated after they have been ordered. If that's too difficult, then at least give freelancers the choice when doing the exam, if they either want to pay or use a coupon.

But currently it only looks like freelancer.com is looking for any possible way to screw its users, plain and simple. I wouldn't care if it was 1 exam, but I took 3 and never has freelancer.com reminded me about using one of my coupons. When do they think I wanted to use them? 50 exams later?

The whole Freelancer site is in total Shambles. I got ripped by a Freelancer So i started posting on his projects. Freelancer then warns be against this. This Freelancer called scriptphp87 works under so many Fake names he plays across bidding on his own Projects and has a lot of Fake IDs like tkbeduvn and TiemTran1954 are all him created to boost his ratings. I have brought this to Freelancer’s support but they don’t seem to care enough. Then I realised the reason why they don't care is every single Action a Freelancer does makes them Money including Fraud and Scam like awarding their own Project so for their sake of making money they Ignore the pleas of Employers like us who are the ones that actually keep the system going. Bloody ridiculous Customer Service. Don't use the site as you cant't Expect any recourse from their customer service if you get scammed.

this website freelancer.com is 100% scam i had post project got a lot of bidders i choose the one i like depend on his information then after 7 days he cancelled it so i lost 15$ in Dispute then i repost the offer and award anther bidder he west 10 days so i cancelled the offer and ask for Dispute but the admin send the Milestone of 75 to the lancer ... What ! he asked me the login information to start he never been online over skype or over freelancer.com i had check the server logs he never login and i lost 75$ for nothing this website is totally a big scam you will spend money and never get ur work done

Customer support is getting worse and worse. As they grow, they have started to turn into a scam company. Their main goal has become to take money from users as much as they can. They need money for every thing. They charge you heavy commission if you don't pay to become member. They don't care to solve issue. They charge commission and to look into issue they need more money. The whole system is created such that they can suck money out of you. It used to be good in past, but now a days it sucks with so many spammers and so many fake projects.

I've been charged for 100$ just for winning a project where a client never shown, there were no any warnings or me being agree with this condition, sure they do have agreement according to which they actions are legit, but it just unfair! Also they said that they could help to resolve any issue but in fact they stay aside saying that they just introduce you to employer and they don't care what happened next, it's their's official policy:

Project fees are non-refundable whether a project is complete, incomplete, cancelled or re voked. This serves as the introduction fee for the employer and the freelancer. It is likewise for the purpose that contact details would be allowed to be given by both parties immediately. Our role as an online venue is already fulfilled when the the employer and freelancer meet, agree on and work on a project.

Note that Freelancer.com is an online venue for employers and freelancers to meet and work on a project. What will happen upon acceptance of the project is beyond our scope of support neither do we get involved in the transactions and interactions between employers and freelancers. It's our part to introduce the two parties but the project's success still lies only between the employer and freelancer.

Freelancer.com is unbelievably unprofessional. If you are there, get away asap - that is my recommendation. Awful service.

I can barely believe how rude and unhelpful their customer support is.

As if that wasn't enough, who wants to work on a website where shady people hire women to get naked in front of a webcam? Pure exploitation.

Whenever a contract is made, it takes money from both sides - the worker and the employer. They have no changes to get the money back, it lost.

I really loved vWorker (former RAC). But in the end, unfortunately, the CEO acted stupidly. I don't understand why Ian did that?

As many people pointed out, I had same worst experiences working with such a service, so I'm not talking about that (the same cases).

Let me talk about the account merging process from vWorker into freelancer.com.

The first site I worked online is RAC, you know when I say RAC that means I've worked for vWorker long time ago. Then I wanted to work for more sites, one of my mistake was taking freelancer as a choice. So after some projects I knew there was something abnormal with that service. At that time my e-mail address for both sites (RAC and freelancer.com) was (for example) [email protected]. Before leaving freelancer.com I've changed the email to something [email protected]. That was about one year (or more) ago.

After freelancer.com bought vWorker, it merged my vWorker account into the old one that I left. I thought it remembered the old email address I used - even I changed it.

Now I lost my vWorker account, which has good ratings. Honestly I was one of top worker for months. I don't even care to come back to freelancer.com.

Again, I was really loving RAC/ vWorker. But in the end, Ian did a huge mistake. In the end, he didn't protect his workers anymore. They should be notified on what will happen with them before bad things happen.

Sorry Ian, I can't tolerate and I can't forgive you for that.

Thank you Ian, for all you have done in the past, except the last thing you did.

You will find an american speaking broken English....Yeah you will certainly..because there's no verification of the location like elance.com. So please take care...

And the site has fake id guys, Dumb projects which would never pay you in a dream like write 100 articles per $2 each of 500 words...which is more like a wholesale offer than a professional freelance writing project.

If every freelance writer gets paid $2-$3 per each article,then they will be living on the streets as they will spend the whole amount for their electricity and internet bill to sit so long and complete those "Word Mills".

Please stay away from these projects,people and site. Use Elance,Odesk,Guru,Get a coder instead.

Now a days even in these sites there are a few scams, so use your common sense to keep yourself safe.

Beware, you will lose money and time. The support is crap, no real answers. The worst experience you can imagine is better than this website.

This is not a post for a job but more for the criminal activities by DREAMZ MANAGEMENT SOLUTIONS.

I hired these inexperienced and unreliable people to add product attributes and pricing to an existing 150 products. Amir ([email protected]) promised they would be able to do this in a timely fashion which was not the case, they have no clue how JOOMLA/VIRTUEMART works and stalled the project for a long period of time and came up with excuses each time I contacted him.

The initial payment was supposed to be 100$, he changed a few descriptions so I offered to give him 25$ which in my opinion was fair. I told him I was going to hire a reliable, professional competent programmer. I got no response. It went into dispute today and 10 mins later he accepted my disputed offer. I thought that both sides would be happy with the outcome.

This is where these imbeciles start their CRIMINAL ACTIVITY. He logged on my server and deleted all 150 products from my website; they never entered these products it was done by someone else. I have a backup but just come to show how these low life’s can destroy an honest community by doing these things… This confirmed my first intuition with these people from the beginning, they are scumbags.

I felt a need to warn other people about these clowns.

They are not authorized by US law to suspend accounts with money in them for "verification purposes", and certainly not because I stopped an unauthorized payment that THEY forced on me!

I was posting a project, which was supposed to be a free activity on this site. However, in the review process for the project a $199 fee was added to the posting of the project. Note that the average bid for this project was under a $100 dollars, and I did not authorize this $199 fee. Before that, I rejected the fee and tried to repost the project without the fee multiple times. This was not allowed. When I looked at the statement for the fee, which I did not have enough money deposited on the site to pay, it said that I would have to deposit on the next page if I wanted to post the project. I was given the impression that if I clicked through, I could change the project settings and then I wouldn't have to pay the fee. Instead, the money was taken out of my account.

Username- thoughtspeech

→Project ID- 4082357

Edit- my account has been suspended because I suspended the UNAUTHORIZED Paypal payment. Freelancer wouldn't offer any hope of giving me back the $199, and it won't even let me get away with the $9 that Paypal was responsible for! In addition, they are forbidding me from taking any additional money that has been released to their site by my other employers.

when you try to withdraw funds, they suspend your account, then try to get you to send in high res photos of you holding your passport and current bill statement, not only that i had to wait one and a half months in order to get to this stage in withdrawal, then you have the exchange rates which are criminal, the nonexistant customer support etc etc avoid at all costs

They do not care about the ultimate end user: the freelancer. They charge both sides (project creators and project bidders) and will do whatever it takes to keep the money they squeeze out of both ends.

Example #1: If you put in a bid and are accepted, then do work and are not paid (partially your fault for not creating milestones and handing in the 100% completed work before being paid, sure..), they do not give a hoot whether you get paid. Even when you complain to them about an employer not paying you, they gladly place the blame back on you and don't lift a finger to punish the thief either in the form of a negative review (you aren't allowed to leave one if the project is never marked as "complete") or any other punitive measure.

Example #2: If you accept a project that is set to earn you, say, $500 dollars, 10% is instantly taken from you. $50. Say the employer never gets back to you, follows up, or anything even results (no work is even done, etc), you CANNOT get back your $50. You can plead them, but your pleas will surely fall on deaf ears and automatons towing the company line about the necessity of following their high and mighty "policies" .. USE THESE GUYS AS A LAST RESORT, or if you do use them, TREAD CAREFULLY!

I was signed up for the free membership for several years.

One day, $5.37 was taken from my PayPal account. Apparently, they had upgraded my membership without my permission from free to basic. I requested that they refund me, and they said they would only return $4.95. In other words, they basically stole 42 cents from me. I would be very careful with this site

Watch for the hidden fees - there are lots of them! Like when you make a deposit payment they secretly hook up your PayPal account to withdraw what they want when they want, without asking you again - ouch!

Anyway the site now looks more like some cheap and nasty game show than a serious pro job/work site.

Very bad company, the idea is good but they make it near on impossible to withdraw money, i am still waiting for 4 weeks now to withdraw money, first they tell you you can use a variety of options to withdraw money pay pal, money bookers, express withdrawal to your bank account, but because it's your fist withdrawal you have to wait two weeks, you wait two weeks then your withdrawal is cancelled because you have usd in your account not aud, then you have to exchange your usd to aud at $.90 aud for every dollar when the current rate is one usd for one aud, then they charge 15 dollar exchange fee.

Then you put in for a withdrawal again, wait two week, because it's your first withdrawal, then you withdrawal is rejected again, no reason given, now you find out that because you didn''t earn the money you can't use any of the options available pay pal, express withdrawal, moneybookers, instead you have to request the money to be reversed into your account that credited, none of this is explained to you, it's all in the terms and conditions, they love quoting the terms and conditions.

I've then been requested to provide details of when i deposited the money, the amount deposited, the date deposited, the email of the account etc etc, very annoying,

i have been reading about others problems when withdrawing money and the next step is them suspending the account freezing your funds and asking for a photo of your holding your passport in your name, in hd of course, then they ignore the requests, etc etc

also anytime you ask a question via sending a ticket you may have to wait anywhere from one to three days to get an answer, then if you do not answer within 24 hours they assume the ticket has been resolved, then you have to make another ticket.

thats just one of the problems i had with freelancer, there are many more i had with their website/system. not happy avoid, you will be happy.

Freelancer.com is full of scammers protected by freelancer.com. The users on the site will take your money and disappear, even the users with over 300 positive reviews. Freelancer will do nothing about this, they won't even ban the scammer and you cannot leave a negative review for the scammer until you release all the funds. Freelancer will simply tell you "too bad". Never use this site!

Thank you for posting this! I found it because I was searching for ways to post a scathing review of freelancer.com myself. I am a freelance voice over talent. During the only job I received on freelancer.com, the employer decided not to pay, and simply leave the site. You see, freelancer.com took money from my account as a “fee” before I was even paid by the employer.

As a result, for my honest work I ended up PAYING $30 TO FREELANCER.COM, and not even being paid what was promised by the employer.

freelancer.com offers no protection (such as escrow, or dispute resolution) for the freelancers on the site, and really don’t even deserve to use the term “freelancer”. I am truly disgusted by this money stealing site!

DON’T USE FREELANCER.COM !!! BEWARE !

Negotiating around their webite is a nightmare. Almost all of the people I hired (5) were useless. Their customer service is non-existant. Did I leave anything out? Oh, their fees are too high and they will hold your funds for ransom.