Dx.com Reviews

Dx.com
Based on 29 Reviews
Website:www.Dx.com
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About Dx.com

Dx.com is the online home of DealExtreme.com, an online shopping center that offers multiple different types of items, from electronics and gadgets to jewelry and other accessories.

Dx.com says they offer their users gadgets at attractive prices, and they ensure that each item is tested before it is every shipped to you, so that they know it’s in working order before you receive it.

If you find a lower price in another online shopping center, you can report it to Dx.com and they will review their pricing and see if they can’t match the lower price you’ve found.

Dx.com also offers a “Deal” section of their website, Dxoffers.com. If you have an existing account with Dx.com, you may register for their Deals site. This site has daily offers of items priced with an extra discount.

Each item has a required quantity of items which must be sold in a specific time limit in order for the Deal to go through. If that quantity isn’t sold in the proper time frame, the Deal will become void and you won’t receive your item.

If for some reason you would like to return an item to Dx.com, you must return the item in its original condition, unused and unopened, within 30 days of receiving it. Doing so will make you eligible for a full refund, less shipping and handling costs.

If you need to return an item longer than 30 days after receiving it due to a defect in the product, you will need to go to the Dx.com site to find their specific return procedure, in order to ensure that you get your refund.

If you have any experience with this website, please leave your Dx.com reviews below.

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29 ‘Dx.com’ Reviews
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1 Review

DO NOT ORDER DROM DX.com

Reviewed By Richard Scanlon on December 17, 2014

140920001071507971 my order was placed on Sept 21st 2014 its now Dec 18 ?????
Still no product or valid responses

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1 Review

Anyone else get asked to provide photocopy of your CC,passport?

Reviewed By Mr. Norris on December 15, 2014

So I place an order from Canada, for some baofeng HAM radios.
Price was too good to be true (almost $36 USd / unit). Thought, "we'll" see. Never once during order did they warn me about their "verification Policy" After paying through PayPal (Am I ever glad I used them!!) I get an "email" allegedly from CS ("customer service" at dx.com. They want (and I'm not kidding - this is a direct cut-and-paste from the email):
"1.A screenshot of your paypal account page showing your PayPal address and the transaction details of the payment at DX.com.

2.If you paid by credit card through paypal, please provide a photocopy/screenshot of your credit card bill (Any previous purchase is acceptable) and a photocopy of your credit card. Both the bill and the credit card should clearly show the the first 6 digits and last 4 digits of your card number. To protect your personal information, please hide the CVV2 code. (Please refer to our sample picture).

3.A photocopy of one of the payer's ID card/ Passport/Driving license."

Gosh I really hope none of you actually gave these guys that info...
Did anyone else get emails like this?
WARNING! Do NOT provide your passport photocopy!! That is Illegal to hand that over to a foreign entity except customs/police!! I was lucky - got PayPal to kill the transaction and got my money back.
Avoid these guys like the plague.

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1 Review

Horrible Experience

Reviewed By Frank Hunter on December 10, 2014, Destin, Florida

I ordered a no name tablet from them, it took forever to get, screen was broken and unit would not power on. Contacted customer service, finally got approval to send it back AT MY COST that they said they would refund. OK, so I sent it back, 3 days it arrived, took another 3 weeks to get my refund on the product and another month of complaining to get my shipping back, had to take pics and submit each both times.

Then 3 mos after all was refunded I get this: Dear User,

Your recent review "Locked and broken screen, see comments", which contains SKU 305580 has been unapproved by our staff.

The reason is Dear customer, did you contact our CS? They can help you to solve this.

SO they would not approve a negative accurate review, go figure.

I did go to Walmart and bought an RCA tablet for less money, same size and features. DO NOT do business with these people no matter the product or price. DO NOT trust the reviews as they are all screened and negative ones not allowed!

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Mr. Norris
December 15, 2014

What I'm curious is, did they ask you for "identify verification" like me? Aside from the slow service / inferior product reviews, I'm amazed to not see one person asking why this business would want/need such info after payment has been handled by PayPal. Or maybe that's why... Because they can't scam PayPal, and most reviewers just gave them your CC # straight up?
And not at all surprised they would delete a negative review. They are in Communist China. Speaking out is not encouraged, if ya know what I mean... ;)

Frank Hunter
December 15, 2014

I am not sure, but I used paypal and involved them from the start.

December 15, 2014

Hmmm. They had sent me a very direct email about what "I needed to do". Their English grammar is horrible:
"You will get the verification email again when you make the payment next time in DX. Please provide the information we required in the next verification email. "

I suspect using PayPal is what makes them want more info..

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1 Review

Do not use DX

Reviewed By Eric Fleet on November 30, 2014

I ordered two headsets from DX. I had not clue they were out of the country and it would take two weeks to get my order.

When I got it, one was totally dead. The other randomly spikes the volume for no reason.

I've put in a ticket, hoping for a refund, but I've pretty much given up on it and ordered twofrom NewEgg.

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1 Review

ivanclemmens@hotmail.com

Reviewed By Joyce Hanson-Clemmens on November 28, 2014, Cambridge, Ontario

bought order-141109001016244992-never received order was charged 197.75on mastercard?--dx.com.internet-now being bullied by same

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Joyce Hanson-Clemmens
November 28, 2014

sucks

December 15, 2014

Exactly - anyone here unhappy, should use the power of the CC companies to unleash their dogs on DX.com. Curious if you never received your order, because you never provided the ridiculous info they request - see my review #28 Dec 15th 2014 for what I mean. The "Live Chat" individual at DX.com flat out told me that unless I "complied" with sending documents, they would not ship. That's extortion. I cancelled my transaction & PayPal refunded. I wonder how many people never get their items because of this...

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