DentalPlans.com Reviews

About DentalPlans.com

DentalPlans.com is a site that offers discounted dental plans that you can use at any of their listed participating dentists. This is not a dental insurance policy so you can use the plan and the discounts as much as you need to without having yearly limits.

They have individual plans starting at $79.95/year and family plans starting at $129.95/year. There is also a special deal through their site for an additional three months for free. This plan can be used in combination with dental insurance policies to help pay for additional costs once your dental insurance maximum limits have been reached. They offer over 30 dental plans for over 100,000 dentists nationwide.

It is easy to sign up for a plan at DentalPlans.com and you can immediately use the printable discount card. With a dental plan membership you can save on routine checkups, cleanings, fillings, crowns, braces, root canals, oral surgery or dentures.

There are a few problems associated with this dental discount plan program. Many dentists don’t accept the plan, even though they have listed as a participating dentist. Another issue which may arise is the possibility of spending more for some dental services than what you would typically pay through an insurance plan. In addition, you cannot obtain any refunds for processed payments, there aren’t prorated refunds either. If you don’t cancel the plan, the automatic renewal system charges your credit card on file after your plan has expired.

Dental insurance is not that expensive and you never know when you may need an unexpected and unplanned procedure done. If you purchase dental insurance, without involving an agent who charges additional commission fees, you may be surprised at how affordable they truly are.

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18 ‘DentalPlans.com’ Reviews
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1 Review

don't use this company

Reviewed By Randy Croston on January 22, 2015

Do NOT use this company under any circumstances. They are an administrative nightmare. Once they have your credit card they automatically renew you when they want and how they want. If you try and cancel they give you a run around. I have had to dispute the charge twice thru my cc company. Companies like this need to be removed from the face of the earth!!!!

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1 Review

I had a great experience with Dental Plans. Don't understand why the others got bad service.

Reviewed By Paula D. on November 30, 2014

I wondered if these plans would really work. So I called ahead to the specialist dentist my regular dentist recommended, to see what their price was for the procedure I needed. I was quoted their regular price.

Then, I mentioned one of the plans listed that they took, and asked if they really gave a discount for this. They said, yes, and then told me the price using this dental discount plan, and it was truly 50% off.

I repeated to the receptionist...you mean I get that big discount if I have the plan? She said yes, again.

So I went for my dental procedure, and sure enough, I got that discount. It more than paid for my yearly fee here.

I am sorry others did not have this positive experience. I am about to renew my coverage and am very pleased with the savings. Thank you.

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1 Review

Costly Disappointment

Reviewed By Jimanddebbie Sulkowski on March 13, 2014

After one visit to the only dentist that carries dentemax, my wife was given a 5 minute check up and probe, and an X-ray even though we provided the X-ray of the troubled tooth. She spent more time with the hygienist. They want to do a root canal for $1276.00, a deep cleaning for $378.00, a crown for $1078, followed by another cleaning for $122.00. Altogether, future visits add up to $2854.00 I may have left something out above. Oh by the way, the initial visit cost $189.00. When I asked how much the future visits would be with dentemax, I was told, that was the dentemax price.......far from the quoted estimates for the needed treatments. I am going to call them tomorrow 3/14/14, but if anyone has any advice I would be grateful. I found out I saved a whole $30.00 on my initial visit. Being on a fixed income I can not afford their prices. I feel we have been ripped off. Over and out.

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A major scam

Reviewed By Ellyn Wexler on September 3, 2013, Gaithersburg, MD

Stay away from this organization. They provide nothing except a way to fund their company.

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BAIT AND SWITCH....DOES NOT DELIVER!

Reviewed By BW6850 on August 16, 2013

THIS IS A BAIT AND SWITCH COMPANY. They offer plans that promise free cleanings and when you see the dentist, not one dentist on the list will do the free cleaning. All will say that a deep cleaning is needed just to get some business. They make promises that they cannot deliver and will not refund money. They automatically charge your credit card for each following year without your permission. The only way to get this stopped is to sign up on their site and change that option. I only picked one star because they would not give NO stars as an option. RUN FROM THIS COMPANY AND DON'T GIVE THEM YOUR MONEY."

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Providers listed without approval

Reviewed By Dr. R on August 15, 2013, UT

I am an Endodontist (root canal dental specialist). My name is on dentalplans.com as a provider for 5 different plans. I was never asked if I would agree to these discounts. They put my name as a provider without my knowledge. The EXAMPLE fees listed are only an EXAMPLE. There is no third party to regulate the discount. Is it 5%, 10%, 20%, 50%. Does the Dentist go off of the negotiated accepted fees by that insurance company? I do not participate in ANY discount plan. The saying “too good to be true” applies here……You have been scammed. What would your dentist say if you offered him $130 every January for a 10% discount for all treatment needed in that coming year?........ What would your dentist say if you offered him $130 every January for a 20% discount for all treatment needed in that coming year?........... What would your dentist say if you offered him $130 every January for a 50% discount for all treatment needed in that coming year? If your dentist would not accept the money directly why would he accept this discount plan when he does not see any of the membership fee.

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They love to charge

Reviewed By Megan on May 7, 2013, Indianapolis

I got an email for renewal so I went on the website to message them and cancel it. They miraculously didn't get that email. They went ahead and charged me for the services again. I called today and still have to pay the processing fee for them not getting my email. Your $15 processing charge that doesn't get refunded is going to get spread a lot farther than the good news about your plans.

I agree with some of the above that they do mark up and I highly recommend doing your research first! Quite the hustle. :)

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Check the prices!!I

Reviewed By Dwight B on April 30, 2013, Philadelphia PA

First of all to some previous reviewers: why would you sign up for a dental plan before checking on what dentists accept the plan??
I mean, CALL THE DENTIST and ask him!
Anyway, I was with DentalPlans.com for about 3 years. I had no problem with the discounts. However, about a month ago I needed a root canal and a crown, and when the root canal specialist said he did not accept the plan I had, I went looking for another, and found CIGNA Dental Discount plan, for $62 a year. It provided deep discounts on the root canal, and I also verified that my regular dentist accepted it, so of course I switched. NOW, here's the reason for my two-star rating. DentalPlans.com offers the CIGNA plan too, for $130 a year (give or take $5). If you buy it directly from CIGNA, it costs $62. Thats a 100% mark-up for dentalplans.com. In my book that is the scam.

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Site is misleading!

Reviewed By MnGee on April 16, 2013, Minneapolis

I called my preferred dentist to verify that they accept the Cigna Plan that I intended to purchase. Yes, they accept that plan. However, they said the "sample" chart on DentalPlans.com was not accurate. The discount would be only 5% to 10%, not the almost 50% discount shown on the site's chart. So I called DentalPlans.com Customer Service and was told the chart is only an "example" and that each dentist determines the exact amount of discount they would actually offer. (My dentist offers another plan that costs 35% less that the Cigna Plan and gives me a flat 20% discount on any dental service, including cosmetic.) Buyer beware!

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SO FAR SO GOOD:)

Reviewed By LHALL on March 25, 2013, ATLANTA, GA

Though DentalPlans site shows info on many dentists that participate, I had my doubts so I've called and checked on the dentist's availability in my area before I signed up. Yes, most dentists did not participate like the site indicated, however, the one I found to be really caring and their prices definitely reflect what's mentioned on my plan:) I've had everyone's teeth cleaned for less than half the price I've paid to the previous dentist. Also, a few of my kids need braces so they not only gave me the list of orthodontists that participate in the plan (20% discount) but they also gave me $750 office referral coupon for each kid! The staff is more informative and helpful than the previous one....as I said, so far so good and I would definitely recommend it esp if you don't have dental insurance like me.

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1 Comment
June Stafford
April 15, 2013

I just canceled with them, i was mislead from the beginning, the Lady that spoke to me was not truefull, I never used their plan and never plan to, All I want from them is to be reimbursed.
Sincerely
June Stafford

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Wasn't a scam for me

Reviewed By Kelly on March 9, 2013, Milwaukee, WI

I signed up for a dental discount plan and it hasn't been a scam at all. Yes, you need to use a dentist who will accept the plan but I found one on the website, called to make sure they accepted the plan and began seeing that dentist. I've had a cleaning, filling and root canal done all at a discounted price.

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Waste of time and money

Reviewed By Ryan on January 4, 2013, Woodbury, MN

I purchased the DenteMax Discount program through Dentalplans.com. I found it cheaper through other websites so make sure you shop around.

Dentalplans.com told me that my clinic accepted DenteMax Discount Program. My office would accept DenteMax Insurance but not the Discount program so it was useless to me.

I ended up getting my money back after several calls. But they do not refund you the 15$ service fee. So, I'm out 15$ and 2 hours or so of my time making phone calls.

I will also be complaining to BBB Only because they lied to me and said this program was accepted at my clinic.This company needs to research the dental providers that participate.

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Scam

Reviewed By Tom on January 4, 2013, Eureka, CA

Do your self a favor and avoid this company! Paid for a dental plan that was supposed to provide discounts. I was never able to take advantage of any discounts because none of the dentists in my area participate, closest participating dentist was 5 hours away and had the worst reviews, so we stayed local. Getting a refund was next to impossible and then a year later my account was charged for the service I had long since canceled. Now they just took money out of my account without my authorization and its going to take 20 days to process the refund! I need to pay bills! Terrible customer service! Total rip off!

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1 Comment
Smitty
March 01, 2013

After extensive dental work and cleanings, the plan did not save nearly as much as it cost over the course of a year. Poor value, IMO.

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Not a scam...

Reviewed By Kendra K on January 1, 2013, NH

I'm not currently signed up due to the fact that I just couldn't afford to sign up again when it expired. But I WILL sign up again soon as I need more work done. For an individual plan I paid $105 for a year plus 2 or 3 free months. I will tell you that with what I had done, I saved over $500 and I was quoted a price BEFORE my dentist even knew that I had this plan. I think it's better than insurance for what I've used it for!

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You have to do some legwork

Reviewed By John on December 2, 2012, Indianapolis

I joined this plan and contacted a couple dentists listed and got their prices on procedures I needed done. They were both priced considerably higher than the sample prices so I called them and they found me a dentist that did price exactly as the samples.

This has saved me 70% from the full priced dentists, and I have found a great new dentist. Also my old dentist said I needed quadrant cleaning at $750.00 with the discount, the new one said all I needed was a cleaning at $51.00. But had I needed the quadrant it would be $224.00!

Considerable savings!

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BEWARE!!!

Reviewed By Dee Dee on September 26, 2012

They will use your credit card or debit card to bill you after you have called to cancel, watch out!!!!!

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Dental HyGenie
November 16, 2012

For over 12 years, our company has been trusted by more than 30 leading discount dental plan networks to market their plans on our website and we are proud of our A+ rating with the Better Business Bureau. You can be assured that we would never charge a credit card for a membership that was cancelled within our 30 day window.

Please call us toll free at 1-888-632-5353, Monday through Friday from 8 am – 9 pm EST, so that we can help resolve your situation. We look forward to your giving us another opportunity to better serve you.

Anonymous
January 10, 2013

Not true. I had the hardest time getting charges removed from my credit card after I had canceled a plan at renewal time. Took several months. The credit card company and I had to make multiple calls to DentalPlans to get it taken care of.

Very True
March 30, 2013

Dental Plans claims they notify their customers when the plan is due for renewal. This is not true. They charged my credit card six weeks prior to my expiration date without any notice. Called them to issue a credit to my card and still waiting. They refuse to credit their customers the administrative fee of $15.00. Shame on you Dental Plans!

consumer
April 10, 2013

not true, you should take a look at the disclaimers

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Guest

It does seem to be a scam.

Reviewed By BilltheBruinsFan on July 17, 2012, Boston, MA

Was looking for a dentist, and called two in Boston that were listed at www.dentalplans.com. Neither seemed to know anything about the plans, nor did they honor the fixed "sample" fees touted by dentalplans.com.

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Scam!

Reviewed By Ricky P on June 30, 2012, MA

DentalPlans.com is a scam!! Local dentist's in the area all say they did not sign up for such thing. These people are not providing any SERVICE or PLAN.

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BilltheBruinsFan
July 17, 2012

Was looking for a dentist, and called two in Boston that were listed at www.dentalplans.com. Neither seemed to know anything about the plans, nor did they honor the fixed "sample" fees touted by dentalplans.com. It does seem to be a scam.

Dental HyGenie
November 16, 2012

We are sorry to hear about your unsatisfactory experience. We make every effort to ensure that only participating dentists and their respective phone number are listed on our website. This information is provided to us directly from each plan network and is continuously being updated. Sometimes everyone who works in the Provider offices are not completely familiar with the process for Dental Discount Plans so we will be happy to facilitate that discussion for you or work to find a Provider we know is familiar and takes any of our plans. We can also recommend you click the info button located next to the dentist phone number on our website. There is a disclaimer which advises how to refer to the plan. To have us contact providers on your behalf, please just call our Member Care Department at 1-800-494-9294, Option 2, Monday through Friday between 7am and 6 pm (CST) and we will be happy to assist.

We have been dedicated to helping our Members save money on their dental care since 1999, and we would love to do the same for you. We look forward to you giving us another opportunity to better serve you.

Scam!
January 03, 2013

Just saw this on tv, and decided to check it out. Listen up ppl!! If something seems too good to be true, it probably is! Come on ppl! Always do a review/research, BEFORE you purchase anything!!! Let's do our homework, and put these scammers out of business!!

June Stafford
April 15, 2013

Guess what? They will be posted big time on Facebook
What a scam]

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