About Citizens Disability
Citizens Disability, found online at CitizensHelpLine.com, describes themselves as “the premier Social Security Disability advocacy group” and says their mission has always been to help people who deserve Social Security benefits.
According to their website, Citizens Disability believes that there are millions of Americans who are disabled and unable to work, and that these Americans are entitled to Social Security Disability benefits.
Unfortunately the process that someone must go through to apply for and receive their benefits is often complex and can even require legal hearings. The average person may be intimidated about going through such a process.
In their commercial, Citizens Disability says that they promise to assist their clients throughout the entire process, from the beginning with the paper filings all the way to representing them at hearings if necessary.
This company says that if they do not win your case and you do not receive your benefits, then they will charge no fees. Customers who do win their cases and receive benefits will be charged a cost of 25% of the accrued benefit amount, up to $6000.
Customers who are not sure if they qualify for benefits but think they might can receive a free evaluation, either from the Citizens Disability website or their Citizens Disability Helpline phone number, 1-800-490-8435.
This free evaluation will determine whether or not you may be eligible for the benefits as well as match you with a disability advocate that will assist you in the beginning of and potentially throughout your process.
Before beginning the process, applicants should know that it often can take longer than 6 months to complete and sometimes even as long as a few years if there are complications or issues with your disability status.
Though some customers may have complaints about the length and difficulty of the process, Citizens Disability promises to try and secure your benefits in the shortest amount of time possible.
If you have any experience with this company, please leave your Citizens Disability reviews below.
15 ‘Citizens Disability’ Reviews
VERY BAD COMPANY
I trusted citizens disability to help me during a very difficult time with my health and mental state of mind. They did not gather all my medical records and when we went to the hearing, a lawyer I had never met or spoken to showed up on their behalf. He had my most important records missing and knew nothing about my case. I was completely lost and didn't know what to say. Of course I was denied and chose not to appeal that again. Instead I re filed on my own. Got all my medical records and documents my doctors had filled out for me and threw months later I was granted my social security benefits however the 2 years I had been home recovering from uterine cancer and 3 months after that, a difficult total hip replacement after I broke the hip because of degenerated joints and then infecrion and second surgery; were not considered in my new case. I lost two years I could have had back pay but because citizens disability did not do the job they were hired to do, now I have to recover financially from lost wages little by little. Please don't make the mistake I did by trusting these people. Every town has local attorneys that you can actually sit and talk to. Better yet, this is something you can actually really do yourself. Research and win on your own but stay away from Citizens Disability or you too may lose money you have worked hard to build.
Don't use them terrible service. They don't follow up with calls, they fail to aid you in legal advise to make your case strong. The lawyer didn't call me until 3 days before when they said it was going to be 2 weeks. Then the lawyer they sent wasn't the lawyer who talked to me on the phone. To make matters worse the lawyer was late, shows up 15 minutes before hearing and asked 1 question the whole hearing. I would never reccomend anyone to them ever. And it took 2 years for them to fail miserably and then tell me they are not going to help me on my appeal to the appeal council. I advise everyone stay away from them.
I had my first hearing in 2014 after waiting two years, they send a advocate not a attorney,Moho was unprepared and left all my case information behind, due to a family situation she dealt with half the night, that everyone knew about, even the judge.
My case would have been won the first time, they only found one job code I could do from my past experience, when I informed the judge that wasn't my job title, and wasn't registered to do legal dietician, the advocate had seven days to get that job title from the company to the judge, and she didn't do so, getting me a unfavorable decision, stating it was a seditary job that met my requirement.
SomI am transferring my new application to a local reputable lawyers office who will actually have a attorney or lawyer present
Don't use this company, they don't communicate with you, you do most of the work and they get 25 percent. WRONG,,,,!!, find someone else better
DO NOT USE THEM
I HAVE SENT THEM SEVERAL FORMS OVER AND OVER AND EVEN WENT IN FRONT OF A JUDGE AFTER BEING DENIED THROUGH THEM. THE TIME I HAD IN MY HEARING WAS RUSHED DUE TO THE JUDGE BEING BEHIND AND HAD A CALL SHE HAD TO TAKE. AFTER THAT I DID NOT HEAR FROM THEM FOR EVER THEN GOT A LETTER FROM SSI SAYING I WAS DENIED, I HAD TO KEEP CALLING THEM AND GETTING THE BS OH WE ARE WORKING ON YOUR APPEAL AND THE LAWYERS HERE ARE WORKING HARD ON YOUR CASE. AGAIN AND AGANI I ASKED FOR UPDATES AND NOT A DAM THING VIA MAIL OR PHONE, THEN I GET A CALL LAST WEEK SAYING THAT THE APPEAL LAWYER WAS REVEIWING MY CASE AND THEN TODAY I WAS CALLED AND TOLD THEY ARE NOT PERSUING MY CASE. WTF!
Is this a legit company I have the packet and don't know if I want to sign and Mail back. I am thinking about calling my attorney for Social Security.
Nothing but BS!
This "business" is a joke! They sent me papers that I could have gotten myself, just by calling, or going into the local Social Security office. I had to take all the forms to my doctors to be filled out, I had to mail them in. I made all the calls to find things out. I have called Citizens several times, but have NEVER received a return call. These pos a holes are getting $6,000 of MY money, just for mailing me some forms. I don't understand why they are allowed to still be in "business"!!! They should be charged with fraud.
STAY AWAY FROM THIS COMPANY
I truly believe that this company is a Rip off. Don't ever give them ANY information about yourself at all. Try calling the company BACK. I did and the same guy who called me ANSWERED THE PHONE. No secretary at all. After I told him that I thought it was a scam he added a recording of a woman's voice. NOW HE EVEN GOT HOLD MUSIC. Any PHONE can put you on hold. It's STILL always the same guy. Scott. DON'T GIVE ANY INFORMATION ABOUT YOURSELF TO THIS GUY. STAY AWAY FROM THIS COMPANY.
Just Another Way To Get Your Personal Information!!!!!!!
If I could I'd like to give this a MINUS 10. At first I thought it was reputable company. That lasted all of 5 minutes. Then I decided to let them think that I was interested. What's mind boggling is the fact that the 4 times that I spoke to them, it was always the same guy. I'd call and he would answer the phone. No secretary, no hold music, NOTHING!! So I tell him that I thought it was a scam and guess what? I give it some time and now he fixed it. Also he said he was with Citizens FOR Disability. To be honest I think he works AT this company. He's just playing a scam game and apparently DOING WELL WITH IT. I really feel sorry for ANYONE who gave him any info. Keep an eye on your bank account. Even if it's only $20.00, it's 20 that YOU earned, not this rip off. STAY AWAY FROM THIS COMPANY.
DEFINITELY A SCAM
I first filed or social security on my own and I was denied.I contacted Citizens to help me with the appeal. Here's where all hell broke loose. Citizens disability missed the 60 day appeal deadline. They started a new case instead causing me more time waiting. I found out what they did and I immediately dropped them as representatives. I filled a completely new claim on my own and I physically transported all medical documents to my local Social Security Office. What do you know, I was approved
I then get a notice from Citizens saying I owe then 2974.75 for all the work done on my case. THEY DID NOTHING!!!!! Beware of these scan artist seems hey
Try to work the system only causing us disabled individuals more hardships and heartache.. PLEASE STAY AWAY!!!!
Just money grabbing scum
As brief as possible, my case was easy enough, settled in a brief time, 5 months. They claimed victory when I had contacted my congressman and had a flag put on my file to expedite it. It was more the congressional flag on my file than anything they did. True to their word, after telling SSA I wasn't applying for SSI, they went ahead and took 25% of the back SSI payment which I got because I did indeed qualify.
Anyone that goes 5 months without income knows the pitfalls. So when you get a back check it's a relief to pay up some bills. Citizen's Disability took the full next months SSI check, once again leaving me broke. So, someone that's an advocate leaves you broke?
This doesn't include the bill they sent me for $1000.00 because there wasn't any back payment due from SSDI. They never mention they charge in 1/4 hour increments and their rates, depending on what department is involved, run anywhere from $195.00 to $335.00 an hour. On one day they charged me 328.75 just to mail me a useless post card type mailing with "Urgent legal information" stamped on the outside of the bi-fold mailing. It simply said they were working hard on my case.
All in all, they are quite deceptive, calling themselves advocates when all they want is your money. Find an individual lawyer and get their rate up-front.
How do they get anyone's information?
The first question that raised its red flag when someone identifying herself as , "Amy", called me was: Since the Social Security Administration does not give out information about who applies for benefits, where is this "company" getting the phone numbers to call? This woman did not have my name, but she called and simply said that she showed I had recently applied for benefits. If I had not insisted she tell me what office or company she was calling from, she would have been quite content to let me think she was from the Social Security Administration. As soon as I got her to admit she was calling on behalf of "Citizens Disability", I told her she had no business contacting me. At that point, she hung up.
after waiting 2 years and doing all the work myself i finally got to court. My " advocate" knew nothing about my case and it was almost postponed because she wandered off when my case was called. They were useless and had the nerve to send me a bill for medical records. STAY CLEAR!
one pissed off customer
These people are non-attorney represented. They are a total rip off. I've sent forms to them, I have had my doctors fax information and in all cases these incompetent idiots claim they've received nothing. No one's ever available and leaving messages is futile. No one returns calls. They're incompetent and it turns out they do nothing more than what you can do on your own and take 25-30% if you do get approved for disability. Steer clear of these people. They're disreputable, dishonorable, and have the integrity of a drug dealer.
I have been deemed disabled by my doctors that I see yet the citizens help line says I don't quality for ssdi without my records or even asking why I am disabled. Thy go by your name and date of birth. That'sit!! What a hung of frauds. Saying thy help anyone with a disability they even list a couple of my health issues and yet they say I am to young that I can work. I can't walk!!! Yet the lady on the phone told me I needed to get off my a** and get a job dispite my not being able to work.
Unfortunately... I am a current client of theirs. I've done ALL the work for my disability claim and when I try to reach specific people they are "unavailable" and don't return calls. I am currently on my second week of waiting to speak to the ONLY individual who is able to complete a form and no return call even though I call at least twice a day to speak with them.
I've had better results dealing with Social Security Directly.
I DO NOT recommend using these people for your claim.