About Citizens Disability
Citizens Disability, found online at CitizensHelpLine.com, describes themselves as “the premier Social Security Disability advocacy group” and says their mission has always been to help people who deserve Social Security benefits.
According to their website, Citizens Disability believes that there are millions of Americans who are disabled and unable to work, and that these Americans are entitled to Social Security Disability benefits.
Unfortunately the process that someone must go through to apply for and receive their benefits is often complex and can even require legal hearings. The average person may be intimidated about going through such a process.
In their commercial, Citizens Disability says that they promise to assist their clients throughout the entire process, from the beginning with the paper filings all the way to representing them at hearings if necessary.
This company says that if they do not win your case and you do not receive your benefits, then they will charge no fees. Customers who do win their cases and receive benefits will be charged a cost of 25% of the accrued benefit amount, up to $6000.
Customers who are not sure if they qualify for benefits but think they might can receive a free evaluation, either from the Citizens Disability website or their Citizens Disability Helpline phone number, 1-800-490-8435.
This free evaluation will determine whether or not you may be eligible for the benefits as well as match you with a disability advocate that will assist you in the beginning of and potentially throughout your process.
Before beginning the process, applicants should know that it often can take longer than 6 months to complete and sometimes even as long as a few years if there are complications or issues with your disability status.
Though some customers may have complaints about the length and difficulty of the process, Citizens Disability promises to try and secure your benefits in the shortest amount of time possible.
If you have any experience with this company, please leave your Citizens Disability reviews below.
6 ‘Citizens Disability’ Reviews
Just money grabbing scum
As brief as possible, my case was easy enough, settled in a brief time, 5 months. They claimed victory when I had contacted my congressman and had a flag put on my file to expedite it. It was more the congressional flag on my file than anything they did. True to their word, after telling SSA I wasn't applying for SSI, they went ahead and took 25% of the back SSI payment which I got because I did indeed qualify.
Anyone that goes 5 months without income knows the pitfalls. So when you get a back check it's a relief to pay up some bills. Citizen's Disability took the full next months SSI check, once again leaving me broke. So, someone that's an advocate leaves you broke?
This doesn't include the bill they sent me for $1000.00 because there wasn't any back payment due from SSDI. They never mention they charge in 1/4 hour increments and their rates, depending on what department is involved, run anywhere from $195.00 to $335.00 an hour. On one day they charged me 328.75 just to mail me a useless post card type mailing with "Urgent legal information" stamped on the outside of the bi-fold mailing. It simply said they were working hard on my case.
All in all, they are quite deceptive, calling themselves advocates when all they want is your money. Find an individual lawyer and get their rate up-front.
How do they get anyone's information?
The first question that raised its red flag when someone identifying herself as , "Amy", called me was: Since the Social Security Administration does not give out information about who applies for benefits, where is this "company" getting the phone numbers to call? This woman did not have my name, but she called and simply said that she showed I had recently applied for benefits. If I had not insisted she tell me what office or company she was calling from, she would have been quite content to let me think she was from the Social Security Administration. As soon as I got her to admit she was calling on behalf of "Citizens Disability", I told her she had no business contacting me. At that point, she hung up.
after waiting 2 years and doing all the work myself i finally got to court. My " advocate" knew nothing about my case and it was almost postponed because she wandered off when my case was called. They were useless and had the nerve to send me a bill for medical records. STAY CLEAR!
one pissed off customer
These people are non-attorney represented. They are a total rip off. I've sent forms to them, I have had my doctors fax information and in all cases these incompetent idiots claim they've received nothing. No one's ever available and leaving messages is futile. No one returns calls. They're incompetent and it turns out they do nothing more than what you can do on your own and take 25-30% if you do get approved for disability. Steer clear of these people. They're disreputable, dishonorable, and have the integrity of a drug dealer.
I have been deemed disabled by my doctors that I see yet the citizens help line says I don't quality for ssdi without my records or even asking why I am disabled. Thy go by your name and date of birth. That'sit!! What a hung of frauds. Saying thy help anyone with a disability they even list a couple of my health issues and yet they say I am to young that I can work. I can't walk!!! Yet the lady on the phone told me I needed to get off my a** and get a job dispite my not being able to work.