Care.com Reviews

Care.com
Based on 116 Reviews
Website:www.Care.com
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About Care.com

Care.com is a site to help those who are in need of any sort of assistance imaginable as well as provide opportunities to job seekers. Having the ability to connect job posters with job seekers through their site, it is possible to find someone who can fulfill whatever your need may be. Some of the services include babysitting, running errands, dog walking, housekeeping or tutoring; the possibilities are endless.

It is easy for both job posters and job seekers to sign up for care.com, there are two membership options available. The first one is a Basic membership which is free of charge. The second option is the Premium membership; this membership is available after you sign up for the Basic membership. There is a monthly fee to upgrade to the Premium membership; the prices are available once you sign up.

The Basic membership is limited because you may only post jobs and view caregivers close to your location which makes it difficult to make a decision. Job seekers are also limited to the access they have to preview jobs as well as less options to choose from.

With the Premium membership job posters have access to caregivers’ profiles as well as the availability to request background checks. This membership is technically the only way to evaluate caregivers’ capabilities and take the necessary measures to protect yourself, your family and your pets. Job seekers with a Premium membership have a wide range of jobs to choose from, they have a readily available background check, and search results list them higher in ranking.

There are some issues that have been addressed in Care.com reviews online. Job posters are charged automatically each month, and many of them are not aware of this procedure. If they hire someone, they will still be charged until they notify the company to stop. In addition, the Care.com complaints also address background checks. Job posters who requested background checks and were provided with ones that were incorrect and did not pertain to the individual they wanted to hire.

Other members have had issues with employees not showing up for the job, and have been left in a rut. With the number of issues that have occurred, it is probably best to find someone through a trusted friend or relative.

116 ‘Care.com’ Reviews
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total scam

Reviewed By Jason Muldoon on January 13, 2015, Orlando, Florida

They make you have to get a trial period with a credit card all of their ads are fake then they keep pulling money off you card til you have to cancel the card there is no customer service

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Predatory Billing Practices!!

Reviewed By Catherine Twomey on January 8, 2015, Charlottesville, Virginia

Care.com employs unethical and illegal business practices. They use a "Bait and switch" marketing model, advertising a one-month Premium Membership that they then use to continue to bill your credit card without your knowledge. Their customer service is defensive, condescending and inconsistent - not surprising given their dirty business practices.

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Beware

Reviewed By Maria on January 3, 2015

I have found that Care.com uses deceptive practices of using their employers to act as persons seeking employment. There were many red flags leading me to come to this conclusion. Some of which were cancelled appointments for an interview, there was not any pictures or descriptions of any individuals who responded to me, I would receive a text message from an unknown source stating my cell number was given to them from Care.com, never concrete ever materialized. I even received one supposed mother seeking a sitter with different names but the same situation which were obviously made up. I had saved the original months prior as proof of this deception. I thankfully reported this early enough and discontinued this service before any damage was done. They still continue text me for employment acting as if true but it is not. I have now taken it to the proper authorities.

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January 04, 2015

I can assure you it it not any rep from Care.com acting like they are looking for employment. These people that contact you are scam artists.

the text usually looks like this:

I am am soon moving to a area near you and need care for my daughter (notice no real info about it or phone #) Please kindly respond with your email address asap. Joe Smith

Then when you email they will try and pry and get your address and even your SSN. They will promise to mail you a check in advance, then the scam begins in different form..its called the babysitting check scam.

But then there are the bored housewives and irresponsible college girls that will no show for and interview or keep rescheduling and nothing ever materializes.

Care.com could care less about the security of the site or who is on it. Reporting it does nothing except they will prob close your account and ban you from the site for causing/reporting a problem.

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WARNING DO NOT USE CARE.COM This is an unsafe site for kids.

Reviewed By Deborah Hemsworth on December 19, 2014

Care.com is the largest caregiver networking/service in the world..16 countries and over 13 million customers. It is one the fast growing internet based companys ever.

I have been a caregiver on this site for many years. I have a 7 yr old myself. I have been reading the complaints board and see that there are many unanswered questions about terminated accounts from both parents and caregivers. I had given this some thought then decided the other day to do an experiment.

How to open a fake profile/account on Care.com as a caregiver.
Open a basic account with any fake name. Then link a fake f*ce book with the same name then link it together with one push of the button.Then create fake connections/family and friends. from your facebook..Now your f*ce book and email is verified by Care.com as legit.. Use any email to open the account (not important)..Then check off all the boxes for work experience except a few..Cpr/first aide and add a masters degree from whatever school *(non of this is cross referenced or verified)* Add a fake 5 star long winded review to get your moneys worth (It will cost around $30 to open an account as a parent and contact yourself) Get a fake back ground check ($9)..All you need is your sisters or friends drivers license if you are a known criminal..Since no one will see the id in real life you wont get caught. Make sure the address on the main account and the address on the background check forwarded match. The name does not matter on the id because they will ask you to forward you full legal name to the background check( the one on the license and its not cross references against the profile at all only the address. There you have it now upgrade to a premium membership for $20 bucks and you have a beautiful professional looking profile for about $50 and the job offers will come rolling in from unsuspecting parents that trust Care.Com and believe that all this info has been verified.

Who thinks that Care.com should be shut down fined and even some jail time should be involved for letting this able to happen?

The reason accounts/profiles are so often terminated is because Care.com can not tell what is real or not. It is too costly and not time effecient to actually have identification scanned and real background checks completed..verify the skills from an actual company..So they keep the prices reasonable like Mcdonalds a run it like a fast food restaurant with reckless customer service and a who cares attitude.. If you dont like it we will kick you out goodbye. We know that there is a large amount of pedophiles, convics and scam artists on the site but we cant do anything about it sorry..refer to section 5. We reserve the right to do whatever we want whenever we want with no explanation. Sounds like criminals doesnt it? Care.com in a criminal company with horrible business practices that puts kids lives in danger daily. Parents think its safe from the warm hearted commercial with the background checks.. and reviews. It is very deceiving and should not be when dealing with a childs life. Sheila Marcelo is the CEO a Harvard grad and a known criminal..she should be in jail.

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review these scam artists on YELP

Reviewed By Melanie on November 22, 2014

So Yelp DOES allow businesses to pay to remove their page/reviews... care.com did this a couple of years ago, but luckily someone made another yelp business page on their behalf..

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