BudgetAir.com, home of the travel site BudgetAir, helps you find, compare, and book airfare from a wide range of airlines, as well as helping you find rental cars and hotels in your travel destination.
Many people wonder if websites like BudgetAir.com are legit. These websites simply act as an aggregate website, collecting the current airfares from the major airlines, and when possible from airlines which specialize in affordable travel, to give you the most up-to-date information.
They also offer certain travel specials that are exclusively through their website. First, they offer “World Deals” which are special airfares that they have specifically negotiated with an airline.
World Deals are only available for certain flights and they only have a limited number of seats available at the special price. World Deals are a first come, first serve special travel deal.
BudgetAir.com also offers BudgetAir Special Fares, which is a discount fare that you can choose to accept without knowing the details of the airline carrier, arrival or departure times, or number of stops the flight will make.
If you choose a BudgetAir special fare, you have one hour after you book the flight to cancel it without penalty, should the details of the special fare be problematic for you.
When booking flights on BudgetAir.com, you can book for up to 6 travelers per reservation, and the booking must be completed 4 days in advance of your trip, as BudgetAir does not provide last minute travel arrangements.
If you need to make changes to your airline tickets after you have booked them, you will need to pay the fee required by the airline you are flying with, the difference between the tickets if there is one, and a $100 fee to BudgetAir.com.
If you have any experience with this service, please leave your BudgetAir.com reviews below.
16 ‘BudgetAir.com’ Reviews
Scam - Run Away Now
I needed to travel to the states on short notice. So, I looked online for tickets and found budget air. They seemed legitimate - but when they were processing my payment, the system 'lost' my ticket but still took the money from my account. Called it to figure out the problem and they said to buy the same ticket I was already purchasing I would have to pay an extra £100! I'll never use their service again.
HORRIBLE & DISHONEST.
I really regret not reading reviews before purchasing my ticket. And I regret choosing Budgetair even though there were other companies offering the same price.
Budgetair waits for you to put in your card details BEFORE telling you 'oops, there might not be any tickets left'. Wouldn't they know how many tickets they have left? I am going to Kittila for goodness sake, not New York. There can't be a flurry of people scrambling to buy tickets at 4.45am! (Yes, I stayed up just to book the cheaper tickets they falsely advertised)
IMMEDIATELY after they got my card details, a message appeared (no lag, no processing time, NOTHING) telling me that yes, they have indeed received my money but no, they do not have tickets to sell me.
They want me to call them from 8am to talk about another suitable alternative. Or maybe get a refund which would take 5 days at least.
So in effect, they are advertising something they do not have in the hopes I will call their office so they can sell me something more expensive. In the process, steal my card details!
This company takes my money but has no product to give me. Sounds like a scam. I should have never been allowed to proceed to the next stage if there was no product!
It is 5am now and I am tired, have no ticket booked and earned myself the inconvenience and trouble of having to start the refund process. NIGHTMARE.
Scam scam scam
i book a flight for tokyo for a good price, wait for the etickets wich they say i will receive in 24h after one week i call your ticket is not issue, what about the money we are still processing the ticket no i dont want it no to late sir and the cherry is i may pay double...
Stay away from this scam company ..................
Last year I purchased a ticket to an Asian destination for around $1,500. After a few weeks, I requested date changes and I agreed to penalties but the change made the price $2,500 while other agencies would sell same ticket for $1,800.
I cancelled the ticket hoping that I can get refund or at least exchange to another ticket later as I travel often. But I was wrong. Once you gave money to budgetair, you can not get it back.
Recently I requested a ticket to multiple destination and received a quote of around $4,700. I asked other agencies and they offered for $3,010. I learned something new. Budgetair is not Budget-Air anymore.
I purchased partial travel directly from airline website and I requested one single flight from Busgetair hoping that I can free my money. Surprisingly they said:
"Based on company rules, you have to fly to the same destincation with the same airline to be able to use your credit!!"
This is same as asking your dentist to extract your healthy tooth because he woes you money!
I am not sure I can get my money back but at least I will awaken others so they don't buy from budgetair. What we can do:
1. Contact local media (TV, Magazines, etc. ). They are so interested in such stories.
2. Use Facebook, twitter, Google+ etc.
3. Make websites that let people know about this scam and let others share their experience. This I definitely can do and keep it for years to come.
It's sad that some businesses scam consumers and we have nowhere to take our complain but I hope those businesses weaken and close down and let honest businesses take over the market.
Manuel Castro (Client) Posted On: 17 June 2013 07:09 PM
I’m writing in response to a dispute over purchased tickets
on 2/27/13 for 1772.98 which I mistakenly purchased but notified budgetair
within 30 minutes of transaction but I was still billed and had to dispute this
matter. The matter has still not been resolved and I am still asked to
pay this amount which I consider unfair and not in good business practice.
Please refer me to a corporate number so I can try to explain that I
would understand an appropriate charge to cancel but to have me billed fully because
of an error on the computer is sort of injustice.
Mamuel R Castro